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Sr. Business Analyst Resume

Washington D, C


  • Business Analyst with over 11 years of experience supporting business solution software and analyzing business operations.
  • Techno - Functional analyst with expert domain knowledge in core banking solutions - Finacle and Flex cube.
  • Implemented products with exceptional planning capabilities in more than 4 countries indulging teams from different geographical regions and time zones.
  • Consistently delivered software products/applications and releases on time and to specifications by coordinating with development managers in project management.
  • Lead 5+ levels of testing including functional, regression, integration, user acceptance and performance to verify client needs are met.
  • Professional expertise coupled with Bilingual skills - English and Spanish help to co-ordinate between the stakeholders spread geographically.
  • Managed and performed detailed requirements analysis via JAD sessions and produced multiple use cases which clearly defined the boundaries of the system.
  • Improved timeframes for more than 50% of projects by successfully maintaining change management process.
  • Produce forecasts and analysis to provide insight into capacity planning, resource utilization, operational efficiency, SLA compliance, and risk management.
  • Highly proficient in Agile, Test Driven, Iterative, Scrum and Waterfall Software Development Life Cycle (SDLC).
  • Designed different custom dashboards in Salesforce for various user groups based on their business functionalities and needs.


Software: Ms Word, Ms Excel (Advance), Ms PowerPoint, Ms Access and Ms Project

Languages: Java, HTML, XML, JavaScript, SQL, PL/SQL, Python

Database: Oracle, NoSql Mongo DB, SQL

Database Tools: Microsoft SQL Server, Toad V9, RoboMongo

Data Modeling: Microsoft Visio

Tools: Finacle scripting studio, Finacle Customization Studio, HP Application Lifecycle Management, Postman

Productivity: Hp Quality Center, JIRA, Microsoft Team Foundation Server

CRM: Salesforce

Business Intelligence: Tableau (Desktop/Server) 10.0/9.x

Specialties: Requirements gathering, Gap Analysis, JAR and JAD Sessions, SDLC, Agile, Scrum Methodology, Implementation, Data Migration, Use Cases, User Stories


Confidential, Washington D.C.

Sr. Business Analyst

Roles and responsibilities:

  • Perform market study to analyze and propose suitable products and services available for new business requirements of client
  • Analyze quantitative and qualitative business data to design and develop a solution capable of fulfilling the customer's vision.
  • Create presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with product owners.
  • Accountable for end-to-end delivery of the projects, which results in the benefits of the project as outlined in the project business case.
  • Performed User Interface (UI) analysis with the business team to validate accuracy.
  • Involved in the learning management group for developing and reviewing the user guides, tip sheets, designed presentations, courses, learning videos and other application help manuals.
  • Application of technical skills using SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests in a timely manner.
  • Project management, planning, execution and tracking.
  • Responsible for mentoring team members in design and analysis activities.
  • Managing the Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
  • Prepare reports and dashboards in Tableau to monitor the process performance by department and region.

Environment: Finacle scripting studio, Finacle Customization Studio, MS Office, SQL including functional, regression, integration, user acceptance and performance to verify client needs are met.

Confidential, New Jersey, NJ

Business Analyst

Roles and Responsibilities:

  • Requirement gathering for implementation of core banking solution Flexcube 12.
  • Analyzed client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis.
  • Translated stakeholder requirements into various deliverables such as functional specifications, use cases, workflow diagrams and data flow diagrams.
  • Established and maintained repository in SharePoint for all the business requirements, end-to-end processes, interfaces and test cases for all the business users.
  • Enhanced task creation and took ownership of requirement sign-off inclusive of all SharePoint workflows by collaborating with all the stakeholders.
  • Core banking functional SME for streamlining and standardizing Regional process for Payments, DDA and Clearing modules.
  • Reviewed and optimized the Functional documents, Business scenario matrixes, and UAT test plan for multiple sites.
  • Involved in multiple phases in the product life cycle such as analysis, design, and testing.

Environment: HTML, XML, JavaScript, SQL, PL/SQL, Python, Finacle scripting studio, Finacle Customization Studio


Technical Analyst

Roles and Responsibilities:

  • Implemented Finacle 10.x core banking solution in Panama, Cayman Islands and Puerto Rico.
  • Facilitated current system study and gap analysis.
  • Requirement gathering and crafted Business, Functional, Non-Functional and Interface requirements during workshop with all stakeholders.
  • Reengineered and enhanced the requirements which resulted in efficient Business processes.
  • Catered crucial business requirements with Product enhancements and customizations.
  • Domain expert in Finacle product for Operations, CASA and Term Deposits modules.
  • Managed SharePoint to track and manage business documents and assets.
  • Single-handedly provided L1 support for onsite implementation in Panama.
  • Domain specialization in Transactional Banking, legacy system study and data mapping.
  • Deep understanding of Project lifecycle, Product Implementation and Support.

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