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Business Analyst Resume

NJ

CANDIDATE SUMMARY:

  • 10+ years of experience working as a Business Analyst, Scrum Product Owner and Application Support Analyst
  • Expertise in SDLC (Agile) managing business requirements, functional and technical specifications/user stories, conducting gap analysis, creating use cases, writing test plans, and developing database schemas based on logical models
  • Experience in Web content management (WCM) application using Drupal/WordPress/ Joomla etc.
  • Experienced in creating robust and detailed user stories / acceptance Criteria.
  • Knowledge of Behavioral - Driven- Development (Given- When-Then) testing process.
  • Advanced experience working with clients, stakeholders, developers, and QAs in verification and validation processes
  • Participated in defect review meetings regularly to discuss existing defects and testing impacts
  • Ability to formulate and define complex system scope and objectives through research, analyses, testing and fact-finding to aid system implementation.
  • Knowledge of problem definition, requirements evaluation, business requirements and system requirement implementation to derive desired outcome.
  • Created use cases, flow chat using MS-Visio and involved in managing the functional requirements life cycle (FRLC)
  • Strong skill in developing sequence and activity diagrams, creating data flow diagrams, entity relationship diagram, business requirement document and functional requirement documents
  • Knowledge of requirement traceability matrix and performing GAP/SWOT analysis to provide technical assistance
  • Ability to research and conduct process analysis and feasibility studies
  • Knowledge of the Value - Stream Mapping (VSM)
  • Proficient in requirement gathering, business modeling, project scoping, and creation of use cases
  • Extensive communication with project managers, developers, and subject matter experts to define, assess, and document business system requirements
  • Interfaced between the end users and the different teams involved in a project for optimal implementation of IT processes
  • Ensure that all requirements support the delivery of business values, fulfills business goals, and meet Stakeholder’s specifications.
  • Basic knowledge of SQL and relational database management systems ( RDBMS)

TECHNICAL PROFICIENCY:

Methodologies: RUM, UML, SDLC (Agile, Waterfall), Kanban System

Office Tools: MS Project, Word, Excel, PowerPoint, SharePoint, SalesForce, IFS, SAP

Business Modeling Tools: Microsoft Visio, VB.Net (GUI)

Testing /Defect Tracking Tools: HP ALM/Quality Center, Microsoft Test Manager, Jira Agile

Databases: SQL Server, MS Access

Content Management Systems: Drupal, WordPress, Joomla

Business Intelligence Tools: Tableau, IBM Cognos Analytics.

EXPERIENCE PROFESSIONAL WORK:

Confidential, NJ

Business Analyst

Responsibilities:

  • Work with project managers, developers, and subject matter experts to define, assess, and document business system requirements
  • Work as an interface between the end users and the different teams involved in a project for optimal implementation of IT processes
  • Perform manual GUI testing to verify/validate the appearance, functionalities, and properties of a web app
  • Used Drupal to manage required and optional functionalities/features of a web application.
  • Used Drupal 8 to create blogs compatible with all modern browsers that supports CCS and JavaScript.
  • Used Wordpress to create and manage wed application for Vmost N.G.O healthcare web application.
  • Facilitate JAD sessions by convening with project sponsors, business partners, end-user representatives, scribes, subject matter experts and technical personnel; document business processes/requirements and recommend process improvement
  • Interact with the technical team to help translate functional specifications into technology solutions
  • Assist in technical breakdown of deliverables and access overall effect
  • Conduct fact finding audits for business cases documentation
  • Prioritize requirements effectively based on identified factors
  • Organize and synthesize data from stakeholders
  • Ensure that all requirements support the delivery of business values, fulfills business goals, and meet stakeholder’s specifications
  • Track and fully documented business functions and technical specifications
  • Document requirements based on design, cross-functional integration, and functional process specifications
  • Manage the development of business requirement documents (BRD) from JAD sessions
  • Organize and compile results and document processes based on end user specification/ functional requirements
  • Interact with clients to elicit comprehensive business requirements/use cases/user stories and properly document requirements for specification development
  • Participate in UAT sessions to confirm requirements implementations before deployment stage
  • Facilitate process discussions, requirement elicitation and validation work sessions
  • Work with developers, QA, and production support team to communicate, verify, and test the desired functionalities to implement relevant changes
  • Conduct GAP analysis to assess the performance of application and ensure that end user /costumer requirement specifications are met
  • Participate in defect review meetings regularly to discuss existing defects and testing impacts
  • Create use cases, flow chat using MS-Visio and involved in managing the functional requirements life cycle
  • Map requirements in quality center and maintain requirements traceability matrix
  • Perform manual GUI testing to verify/validate the appearance, functionalities, and properties of a web app
  • Used Drupal to manage required and optional fields of a web application.
  • Used Drupal 8 to create blogs compatible with all modern browser that supports CCS and JavaScript.
  • Used WordPress to create and manage wed application for Confidential N.G.O healthcare Charity web application.
  • Work within an Agile, BDD Team to create robust and detailed user stories used to develop the end user portfolio.
  • Create all public and internal websites, mobile apps, tablet apps, wearable content, user experience/interaction design, prototypes/ wireframes for new sites etc.
  • Assist in functional and User acceptance (UAT) testing to ensure that the developed material matches the original business case/ business needs / end user specifications.

Environment: Windows, Visio, SharePoint, HP ALM/Quality Center, SIT, UAT, Waterfall, Agile

Confidential, Mt Pleasant, MI

Graduate Teaching/Research Assistant

Responsibilities:

  • Assessed student’s coursework to improve skills on the Microsoft Office Suite with strong focus on Visio
  • Assisted students on project guidelines to identify project requirements, create WBS, and set milestones
  • Graded student assignments, semester exams, projects and research works based on marking scheme specifications
  • Create material for students’ lectures on database schema and content management knowledge improvement.

Confidential

Business Analyst/Product Owner

Responsibilities:

  • Managed the operations department with regards to inbound and outbound logistics
  • Managed consumption-based planning, purchasing, production planning, and warehouse management
  • Performed vendor evaluations and invoice (3-way match) verifications
  • Documented customizations and process integrations
  • Managed stakeholder relationships including business partners, users, vendors like Nokia, Samsung, ZTE, Huawei, customers, project team members regarding business requirements and user expectations.
  • Managed requirement traceability and future reuse
  • Liaison with the switch engineers on mobile electronic serial number mapping for new devices, to expedite turnaround time aimed at improving sales and productivity.

Environment: IFS, Jira, MS Visio, MS-SharePoint, MS Office Suit. SAP

Confidential

Application Support Analyst

Responsibilities:

  • Created test plan/test cases
  • Performed UAT, parallel, and regression testing
  • Analyzed requirement traceability matrix to ensure testing coverage
  • Investigated, analyzed and resolved routine and advanced problems in selected functional areas.
  • Managed changes and conflicts during requirements gathering process.
  • Analyzed designs, develops, implements, and maintains a variety of client environments or solutions. With supervision from more senior consultants and managers, handle portions of larger projects, including data development, analysis, first draft written communications and client interaction.
  • Assessed gathers and evaluates client application requirements.
  • Performed benchmark needs analysis and requirements definitions in selected functional areas.
  • Coordinated work with developers, testers, operations, engineers, and clients, as required.
  • Wrote technical documentation - completes portions of analysis sheets (requirements gathering), prepares packaged presentations, and conducts application demonstrations.
  • Supported clients by designing, customizing and delivering solutions and technical presentations.
  • Suggested components for basic systems integration of products and services in selected functional areas.
  • Wrote specification documents for solutions and enhancements to applications or systems within the program.
  • Created changes to database design that supports proposed solution.
  • Sent defect reports, weekly status report and maintained test results/error logs

Environment: UML, Agile, SDLC, STLC, SQL, UAT

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