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Senior Business Analyst Resume

BaltimorE

SUMMARY:

  • Fifteen years of diverse IT experience as a Business Analyst in Finance, Banking, Secondary Markets, Mortgage, and Telecommunications and Health IT domains.
  • Strong experience in all phases of the Software Development Lifecycle (SDLC) including Waterfall, Agile/Scrum, & RUP (Rational Unified Process) methodologies encompassing Requirements Gathering, Solution Design, Use Case Modeling, Fit - Gap Analysis, Business Process Modeling and Software Quality Assurance.
  • Experienced in developing functional specifications for large IT integration projects involving Mergers and Acquisitions including technology blueprinting, application and infrastructure rationalization, Desktop and Server Migrations, data center consolidation and application packaging.
  • Creation of project, Sprint and Release Backlogs, User Story and Acceptance Criteria documentation, Agile Sprint Planning, User Story Estimation, User Story Prioritization and Grooming based on Story points, Tracking, Release Planning, generating Sprint Burndowns and conducting sprint Retrospectives using Agile tools such as Version One, JIRA, Rally Dev, Trello AND Target Process.
  • Extensive experience in creating User Interface (UI) Screen Mockups, prototypes and Wireframes.
  • Experienced in using tools such as Axure and OmniGraffle to create wireframes, screen mockups and annotate UI /UX prototype graphical user interfaces and web pages to communicate and present user experience, controls and navigational concepts.
  • Involved in identifying Test Scenarios, Test Planning, Test Case Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in compliance with the Business Requirements using Rational Tools, JIRA, Rally Dev and HP ALM Test Suites.
  • Strong Experience in conducting Manual Testing, User Acceptance Testing (UAT) and documentation of Test Cases.
  • Fifteen years of business process re-engineering (BPR) and process flow documentation using BPMN.
  • Twelve years of experience in the evaluation, analysis and customizations of COTS products and conducting Functionality Fit analyses.

TECHNICAL SKILLS:

Requirements Management Tools: DOORS, Rational Requisite Pro, HP Quality Center

Agile Development Tools: Version One, Rally Dev, JIRA, Target Process, Trello

Project Management Tools: MS Project, Clarity

Quality Assurance: Rational Clear Quest, Rational Clear Case, JIRA, HP ALM Business Process Modeling, UI / UX Protyping and Wireframing Tools Telelogic System Architect, Axure, OmniGraffle, MS Visio.

Operating Systems: Windows, UNIX, Linux

Programming languages: C, C++, Java, PL/SQL, PHP, PerlDatabases Oracle 11g, Informix, DB2, Teradata

ETL and Reporting Tools: Informatica Power Center 6.0, Data Stage, Microstrategy, Cognos, SAS EBI.

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore

Senior Business Analyst

Responsibilities:

  • Performed preliminary and detailed data source assessments to identify potential data sources containing relevant claims data sets pertaining to the the Comprehensive Primary Care Plus (CPC/CPC+), End Stage Renal Disease (ESRD) and the Next Generation Accountable Care Organizations (NGACO) models using the Integrated Data Repository (IDR), Master Data Management Warehouse (MDM), Provider Enrollment, Chain and Ownership System (PECOS) and identified data requirements for extraction into a dedicated Analytical Data Mart (ADM) for FWA analyses.
  • Performed Literature reviews and evaluated relevant healthcare compliance issues and best practices under the guidance of Subject Matter Experts (SMEs) and documented detailed Options Papers outlining potential vulnerabilities, indicators, feasibility of using CMS and external data sources and documented monitoring strategies to aid in the detection of adverse behaviors and FWA.
  • Develop detailed business process workflows to pictorially capture end-to-end processes beginning with the identification of potential vulnerabilities to notifying CMMI for additional action.
  • Led the development and documentation of detailed Manual of Procedures (MOP) outlining relevant data flows between users and CMS systems including file layouts, security and transmission requirements pertaining to data exchange.
  • Conducted data source assessments to confirm the availability of key beneficiary (patient), Provider and Facilities related information including clinical (claims) and non-clinical attributes such as patient eligibility, enrollment, demographics and quality measures.
  • Identified and document functional system specifications to develop, evaluate, in corporate and test algorithms to implement predictive models in the Fraud Prevention System (FPS) to detect erroneous patterns including but not limited to Care Stinting, Cost Shifting, Patient Steering, Over-utilization, Provider billing patterns and violations of anti-kickback and self-referral laws.
  • Developed and maintained a detailed Compliance and Analytics Plan outlining the technical considerations and constraints for identified potential vulnerabilities and monitoring strategies.

Confidential, Baltimore

Sr. Business Analyst

Responsibilities:

  • Documented technical and functional specifications to enable the design, development, testing and executing the migration of schemas and database objects to address data migration for Program Years 2012 through 2014.
  • Documented Report Layouts for real time and On Demand Reports and User Interface specifications for new web pages that were developed as part of the modernization effort as well as for enhancements related to existing web pages.
  • Document key functional business requirements including the associated Current and Future state business process flows using the standardized CMS Expedited Lifecycle (XLC) templates.
  • Conduct sprint planning sessions and daily stand up meeting(s) prior to the beginning of each sprint.
  • Work with product owners and delivery teams to groom agile User Stories and Acceptance Criteria in advance of each sprint.
  • Communicate committed stories for the upcoming sprint to the backlog owner and stakeholders.
  • Track Sprint burn downs in Target Process and report impediments for escalation, identify risks/concerns to aid resolution.
  • Facilitate team representation in Sprint Reviews and participate in Release retrospective and cross team retrospectives.
  • Formulate Test Cases, Test Plans and execute Test Scripts to ensure Business process validations in compliance with established business rules.

Environment: Oracle 11g, CSS, UI / UX Design, Axure, MS Visio, HP ALM, Target Process, SVN, JQuery, SQL, XML

Confidential, Reston, VA

Senior Business Analyst

Responsibilities:

  • Served as a primary functional point of contact for all requirements pertaining to the customization and implementation of the Oracle HRMS Modernization platform to Oracle E-Business Suite R12 and other supporting applications.
  • Understand and document key business processes, gather and rationalize requirements, perform fit/gap assessment against standard out of the box functionality to determine the extent of customization needed with a key focus on minimizing customizations.

Environment: Oracle E-Business Suite R12, SQL, HP Application Lifecycle Management (ALM), JIRA, DOORS

Confidential, Washington, DC

Business Analyst

Responsibilities:

  • Involved in requirement analysis, design, and development and testing of the overall integration effort involving Blackrock solutions, a COTS trading platform with Confidential 's internal accounting and mortgage processing applications.
  • Conducted walkthroughs with the different department heads to have a deeper understanding of the functional and compliance requirements pertaining to the program.
  • Analyzed and documented the business requirements and generated reports for Product Owners and technical development leadership.
  • Developed end-to-end business process flow diagrams, UI Wireframes and Mockups using Microsoft Visio.
  • Created and maintained data mapping documents.
  • Organized and managed all phases of the software testing process, including planning tests, writing test cases, executing tests and tracking defects using Quality Center.
  • Test Plan and Test Case documentation for User Acceptance testing (UAT) and validation.

Environment: HP Quality Center, HP Application Lifecycle Management (ALM), JAVA, XML, Connect Direct, Oracle, Gem Fire, DOORS

Confidential, Washington, DC

Business Analyst

Responsibilities:

  • Gathered and documented UI/UX requirements and prototypes for a Competency-based, Adaptive, Mobile learning platform.
  • Developed To-Be process flows and functional specifications to integrate the learning platform architecture with strategic, 3rd party solutions in the areas of Adaptive Learning, Virtual Test Administration, Discussion/Collaboration Portals, and Psychometrics.

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

  • Gather user stories and performance criteria to remediate underlying server and network infrastructure in compliance with PCI standards.
  • Analyze, modify and remediate batch file layouts and real time web service calls in compliance with PCI standards
  • Schedule and facilitate sprint planning and daily stand up meeting(s) prior to the beginning of each sprint.
  • Work with product owners and delivery teams to groom stories in advance of each sprint.
  • Communicate committed stories for the upcoming sprint to the backlog owner and stakeholders.
  • Support the Backlog Owner and Portfolio Manager in updating monthly the release roadmap based on the health and priority of the stories of the backlog and planning story estimates and sizing to achieve ideal velocity.
  • Track burn downs in Version One and report impediments for escalation, identify risks/concerns to aid resolution.
  • Facilitate retrospective meetings at the end of each sprint / project - ensure highest priority retrospective points are followed up on and closed out.
  • Monitor team backlog in Version One and ensure it accurately reflects the current state, including time to be burned and status.
  • Facilitate team representation in Sprint Reviews and participate in Release retrospective and cross team retrospectives.

Environment: Version One, HP Quality Center, HP Application Lifecycle Management (ALM), Teradata, AbInitio, Cognos, XML

Confidential, Sterling, VA

Business Analyst

Responsibilities:

  • Analyze requirements and design in support of large scale business critical Natural Language IVR application suite implementations for call volume supporting multiple clients.
  • Collect information to analyze and evaluate existing or developed client applications or systems, prepare detailed flow charts and diagrams outlining systems capabilities and processes.
  • Recommend and implement improvements to applications, design call flows, write prompts and VUI specification documents, develop grammars, coach voice talents, and conduct usability tests.
  • Help determine speech recognition grammars and techniques for products and projects

Environment: Pega Business Process Modeler, JIRA, Oracle 11g CRM, CRM Integration, Oracle e-business suite, Voice XML, Text to Speech, Speech to Text, SQL/Oracle, UML, SOAP/WSDL, Voice Recognition, Speech to Text, ACD, Call Routing.

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