SUMMARY:

• Seasoned Business Analyst leader with 12+ years guiding functional and non - functional business requirements development and process engineering/reengineering initiatives based on exceptional decision-making, critical thinking, business acumen, Agile fundamentals, and superior analytical skills
• Authored User Stories, turned-out product backlogs, created acceptance criteria, and produced test plans/cases
• Skilled at discovering and converging strategic business objectives with technical groups and team capabilities
• Expert directing Waterfall and Agile projects to develop project artifacts to include Project Management Plans (PMPs), Business Requirements, Functional Requirements and Solutions Requirements
• Able to communicate effectively with superiors, peers, and subordinates
• Write in a clear, concise, and consistent manner to ensure readability with an emphasis on meaningful action words
• Able to effectively translate complex technical information into common terms
• Punctual and efficient with time management
• Highly detail-oriented; Proven track record of developing creative strategies
• Excel in analyzing and adjusting work procedures for maximum efficiency
• Able to effectively cope with accelerating changes
• Able to recognize the need to concentrate on people rather than tasks
• Record of successfully handling multiple projects at the same time
• Thrives in collaborative environments
• Ability to analyze and document complex business processes and work flows, and propose areas for improvement
• Delivers high quality requirement specifications to support functional and non-functional design developments
• Application development skills (13 years) aid in well-rounded business analyst and requirements development skills

AREAS OF EXPERTISE:

Business Requirements Documents |Business, Functional and Technical Requirements Development | Agile Scrum Ceremonies | User Story Development | Business Process Improvement | Business Process Modeling Notation| Business Requirements Documents | Gap Analysis & SME | Wireframes and Prototypes |

TECHNOLOGY PROFILE:

Jira & Confluence | Agile Central | Jazz | Doors | RequisitePro | SharePoint On-Prem/Online | MS Project | MS Power BI | Tableau Sql, MySql | .Net, | MS Access | Axure RP, | InDesign CC | Visio | Microsoft Office Suite |PeopleSoft |Salesforce

EXPERIENCE:

Lead Senior Business Analyst

Confidential, Washington, DC

Responsibilities:

• Directed elicitation meetings and system stakeholder interviews to generate user requirements for As-Is and To-Be for Human Resources - PeopleSoft, SharePoint On-Prem to Office 365 transition, payroll, and information technology systems
• Wrote User Stories, turned-out product backlogs, created acceptance criteria, and produced test plans/cases using Jira
• Identify business process improvement in collaboration with the affected business/system owners related to on-boarding, off-boarding, data maintenance, and transfer of employees and non-employees so that PeopleSoft is the authoritative data source for the downstream systems.
• Steered business analysis, business process re-engineering, gap analysis, risk analysis, disaster recovery planning, testing, and project planning
• Developed Visio business process models (BPMN) for complex PeopleSoft human resources, accounting, and web systems
• Designed, reviewed, and edited Business Requirements, Functional Requirements Documents (FRD), Solution/System Requirements Documents (SRD), Requirement Traceability Matrix (RTM) and other project artifacts
• Developed, analyzed, and documented test models, test scenarios, and test conditions
• Liaised with product owners and development teams to accomplish client goals
• Designed Confluence business analyst templates for business and solution requirements documents (BRD, SRD) normalizing business analyst functions in the project management office (PMO)

Senior Business Analyst/Senior Project Manager

Confidential, Washington, DC

Responsibilities:

• Wrote, archived, and distributed feature statements, business requirement, system requirements, user needs/cases, and design documents.
• Employed Jira to document and direct team efforts for next generation applications
• Directed Agile-Scrum Ceremonies for four (4) IT investments
• Directed Requirements Management & Development (RDM) for six (6) Agile Scrum Patent and Trademark system projects, and four Waterfall-Agile Patent systems
• Re-engineered business process for IT systems with interfaces to 27 financial and human resources sub-systems
• Conducted gap analysis, business rule, and process synchronization for nine (9) systems
• Researched, analyzed, and endorsed enhancement and reconfiguration of policies, procedures, life-cycle adherence, and strategic planning
• Delivered Axure RP wireframes and prototypes for six (6) IT systems, on-time and under budget
• Generated Visio process mapping to transition six (6) systems to future state systems
• Developed and sanctioned changes to Information Technology governance
• Coordinated and instructed six (6) technical programs
• Established and implemented network performance and operating standards
• Designed and delivered six (6) face-to-face technical programs and supporting documents

Senior Business Analyst/Senior Project Manager

Confidential, Washington, DC

Responsibilities:

• Directed the software update of the Confidential Applications for Permit to Drill Module saving $3 million monthly
• Coordinated national project teams consisting of two (2) to 35 business analysts and project managers
• Presented seven (7) complex business cases to BLM Information Technology Investment Board
• Delivered twenty-two (22) project presentations to Directors, Assistant Directors, and State Directors on a quarterly basis
• Applied PMBOK methodology and full project life cycle plans for 22 small and large IT enterprise projects
• Increased the usage of Mobile Data Terminals (MDTs) from 13% to 100% BLM-wide by law enforcement
• Developed the SharePoint Automated Correspondence System ( Confidential )
• Engineered Agile SDLC to code the SharePoint Automated Correspondence Systems ( Confidential ) using .Net, JavaScript, SQL, and SharePoint to eliminate systemic problems
• Employed enterprise architecture framework (TOGAF) and re-engineered the BLM Land Mobile Radio program affecting 13,000 employees
• Evaluated 42 COTS application for business compliance with Cadastral Surveyors, oil and gas, law enforcement, fire, aviation, wild life protection, geospatial, mobility, fluid and minerals mission area
• Authored an 87-page operations document for computer aided dispatch and mobile data terminal
• Performed business requirements gap analysis via Stakeholders, SME interviews, and SharePoint surveys
• Authored 124 pages in the Integrated Lifecycle Management (ILM) Handbook