Professional Summary:

• Over 8 years of experience in IT with emphasis in Business Process Modeling, Mapping, Requirement management using SDLC, Agile & RUP Processes.
• Good understanding on the process/functional aspects of Supply Chain Industry.
• Experience as a project analyst gathering requirements, analysis and design.
• In-depth knowledge of Use Case Modeling Language, modeling tools: IBM rational rose and Microsoft Visio.
• Hands on experience in using Microsoft Project.
• Good understanding of data modeling concepts.
• Experience in executing test plans; manual testing, database integrity testing, functional testing, and user interface testing
• Experience in Oracle RDBMS and its tools SQL, PL/SQL, SQL* Loader, SQL*Plus, SQL Navigator and TOAD.
• Knowledge inData warehousing concepts and Database concepts.
• Experienced in business applications in all stages of SDLC from Requirements to Production
• Experience in communicating technical information and possibilities to team members, peers, management, clients, and to provide written reports that are easily understood.
• Knowledge of RDBMS Concepts and hands on experience on Database Technologies.
• Experience with gathering Data Warehousing requirements
• Forward-thinking and detail-oriented analyst with the ability to understand, discern and synthesize complex business, technology and financial issues
• Experience in Merchandising (Retail), Demand Planning, Space PlanningUser requirement specifications and converting them into system requirements, preparing Requirement Analysis, Functional Specifications, design document and Software Requirements Specifications
• Strong analytical problem identification, problem-solving and communication skills, with emphasis on clear, detailed Business Requirements.
• Experience in information gathering, document user requirements, and create project plans and business requirements.
• Experience in conducting Joint Application Development (JAD) and Joint Application Review (JAR) sessions to develop and agree upon a system that focuses on the business requirements.
• Strong understanding of Rational Unified Process (RUP),Software Development Life Cycle (SDLC) processes Methodologies and RAD.
• US Citizen
• References Available

Technical Skills Summary:

Unix, C., C++, SQL, PL\\SQL, Visual Basic, VB. Net, VC++.

Databases:

MS SQL Server 2005, 2008 T-SQL, SQL 2005, PL SQL Developer, DB2

Project Management Tools

MS Project Professional 2007

Business Management Tools:

Rational RequisitePro, Rational Rose, MS Visio,

Change Management Tools:

Rational Clear Quest,

Version Control System :

Rational Clear Case.

Defect Tracking Tools:

Win Runner, TestDirector, Quick TestProfessional.

Web Development Languages:

HTML, XHTML, XML

Test Strategies:

Integration, System, Regression, User-Acceptance, Black-Box,Functional, Manual

Web Servers:

IIS( Microsoft), iplanet(Sun)

Application Servers:

Weblogic (BEA systems),Websphere ( IBM),

Operating Systems:

Windows NT/2000/XP/9x, DOS, Unix/Linux, IBM Mainframe: OS/2 Version 2.0, AIX 5.3.

Reporting Tools:

MS Access, MS Excel, MicroStrategy, Crystal Reports
Business Objects, HP QC

Professional Experience

Client: Confidential, Atlanta, GA January 2012 till present.
Sr. Supply Chain Implementation Consultant

Experience in information gathering, document user requirements, and create project plans and business requirements. Experience in conducting Joint Application Development (JAD) and Joint Application Review (JAR) sessions to develop and agree upon a system that focuses on the business requirements. Strong understanding of Rational Unified Process (RUP), Software Development Life Cycle (SDLC) processes Methodologies and RAD. Permanent US Resident

RELEVANT EXPERIENCE:

Retail -WMS project
Responsibilities:

• Manage the inventory replenishment process and analyze changes to inventory levels based on historical data and input from sales.
• Supervise inventory counts (periodic cycle and year end), research discrepancies, and ensure timely adjustments.
• Minimized obsolescence and managed customer inventory returns.
• Ad-hoc Data manipulation and report generation for Business leaders
• Compiled and consolidated financial information for external auditors.
• Assisted with the preparation of audit schedules, financial statements, and/or other reports.
• Assisted in gathering of information for audits and/or engagements.
• Performed project accounting for contractors utilizing job order costing to assist with allocating cost to jobs carried out by subcontractors and other vendors after the approval of bids and government contracts
• Responsible for managing all facets of a $70 million, 6-site roll-out of Red Prairie's WMS at distribution centers
• Responsible for coordinating 06 resources across multiple departments roll-out initiative. Departments included: Business Analysis, Training, EDI, Development, i3PL (customer portal), Third-Party Billing, Infrastructure and Help Desk support
• Responsible for managing customer expectations through conducting Kick-Off meetings, solution design meetings, Go Live preparation meetings and Post Go-Live issue resolution meetings
• Created various templates and reports to provide weekly project tracking and reporting to upper management. Reporting included not only project status but also capacity planning/ reporting
• Responsible for managing the configuration, testing and troubleshooting of implementing. This was part of their flow-through strategic initiative. Responsibilities included requirements gathering, design, development, testing, training, implementation, post-implementation support
• Responsible for managing client relationships and projects Responsibilities included- GAP analysis and requirements gathering, design, development, testing, training, implementation, post-implementation support for PkMS implementations
• Managed the QA testing process and implementation of significant modifications to Red Prairie; included validating system and process designs with business users, configuration, testing, managing issue resolution, implementing final solutions and providing post-implementation support
• Provided subject matter expertise to The Home Depot Stores for their implementation of Manhattan Associates' WMOS in their e-commerce group. Responsibilities included validating system designs, configuration, testing, project documentation, issue resolution and monitoring interface messaging between WMOS and MHE (conveyors and sortation equipment).

Utilities -WMS project
Responsibilities:

• Worked on creating SOP's based on standard supply chain functionality as well as simple to complex customer enhancements to Red Prairie DLX 2010.1.11
• performed functional testing on standard functionality and on custom modifications
• Gathered requirement from user group to finalize functional changes based on individual releases.
• Report problems to development team with the product, create problem documentation.
• Developed and Analyzed test reports and test plans
• Trained clients on RedPrairie Product Suite.
• Configure application/data for specific customer implementations.

Retail -WMS project
Responsibilities:

• Worked on creating SOP's based on standard supply chain functionality as well as simple to complex customer enhancements to Manhattan WMS Product suite
• performed functional testing on standard functionality and on custom modifications
• Created Standard Test cases on standard business functionality as well as extensions and custom modifications.

Retail - Space & Demand planning project
Responsibilities:

• Involved in the implementation of JDA Enterprise Planning module for a fashion goods retailer. Led the enterprise design on the integration approach and data assessment areas. Defined the overall integration architecture for deployment of the new application; shared the leading practices on integration methods (including ETL tools), designed integration requirements and specifications, setting up of the offshore team and co-ordination of the development activities.
• Led the implementation of JDA Enterprise Planning module for a sporting goods retailer. Played the integration lead role for the development of interfaces from existing legacy applications to the JDA Enterprise planning package. Responsibilities included managing requirements for data interfaces, defining technical approach and strategy for the data loading process and assist in issue analysis and QA support.
• Performed vital role in JDA Space planning IKB installation, user configuration, client requirements gathering and defining, database setup and user roles.
• Trained and managed offshore team in JDA Space planning, merchandising, demand planning and fulfillment & store clustering module requirements and development effort, facilitated as a onshore team lead in development initiatives and made sure requirements are met and provided in timely manner.

Client: Confidential, Atlanta, GA October 2011 till January 2012.
Business Analyst/ IT Consultant

Working at The Home Depot IT Merchandising project in implementing the E-sourcing and Item Data Management Project

• Gathered requirement from user group to finalize functional changes based on individual releases.
• Provided in depth SWBRD's, IAD & system design documents based on enhancements to Existing Item Data.
• Functioning as a Single point of contact between IT Manager and rest of the teams involved in gap analysis, functional requirements gathering sessions and the development team.
• Guide completion of major project Task and remove any road blocks which could arise.
• Co-ordinated with offshore and onshore development teams with day to day production issues and development completion.
• Track Existing requirements outlined and making sure the projected timeline would be met by different teams involved.
• • Developed custom pre-audit internal control measurements, Identified high risk areas including: charter accounts, MIFS, cashbooks, invoicing, merchandising, Enhancement Displacement Hub indicator (EDH) other related financial OTC, application processes, systematic - business processes improvement
• Understand the as-Is Process and provide the To-Be process based on changes outlined.
• Validated development dependencies based on feedback received by ETL, EDW team leads and facilitated design and architecture development to make sure those requirements are addressed and will not hinder against defined go live.

Client: Confidential, Atlanta, GA May 2011 till September 2011.
Sr. Technical Retail Business Analyst
Worked on Business Requirements for Big Money product suite;

• Gathered requirement from user group to finalize functional changes based on individual releases.
• Provided in depth SWBRD's, IAD & system design documents based on enhancements to Credit Processing and Credit Application for The Home Depot Store for Project Loan and Installment Loan.

Client: Confidential, Atlanta, GA Dec 2010 till April 2011.
Supply Chain Business Analyst(SCM)/IT Consultant

Worked on The Home Depot Supply chain IT project in implementing the CRTV (Consolidated returns to Vendor) Initiative which includes reverse logistics from stores to RDC and RLC.

• Co-ordinated with the Development team in Software development sessions, initiated code impacted changes in the existing documents as well as implemented changes in the software.
• Worked closely with offshore development team for Impacted systems in Test only, Test support only, JAD, ST/JST/UAT.
• Developed and Analyzed test reports and test plans
• Translate business requirements into architecture and functional requirements for developers.
• Developed schema objects (facts, attributes, hierarchies, transformations)
• Validated system design and architecture against business requirements.
• Developed provisioning templates for payment processes, claims - orders, property, life insurance, credit risk management
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
• Functioned as a business requirements Subject Matter Expert.

Client: Confidential, Atlanta, GA Oct 2009 till November 2010
IT Consultant

Worked for several clients (MCA Logistics, Heinen's, Price Chopper, Smart and Final & Trader Joe's) across North America in implementing Aldata applications.

• Implementation and maintenance of Aldata GOLD Retail software and multi systems integration to POS and data warehouse. Includes IT planning, project management, business models, business rules, and supply chain integration.
• worked on client sites to solve day to day production issues
• worked on salesforce.com for case handling & day to day issue tracking.
• Currently working on new module development for different customers across North America.
• Create UAT document based on modifications to existing functionality
• Report problems to development team with the product, create problem documentation.
• QA Test changes after the problem has been resolved with the system functionality.

Client: Confidential, Alpharetta, GA Oct 2008 till September 2009.
Master Software Engineer
Worked for several clients (Best buy, Hopewell Logistics, Metro Canada Logistics, California Cartage, United Facilities, TMT Logistics & Ciba Vision) across North America assisting in implementing RedPrairie applications.

• Wrote requirement documents, enhancement and design specifications for new modules as requested by the customer.
• Experience in root cause analysis identifying the different possibilities for a transaction failures (outbound/inbound) to WMS.
• Trained clients on RedPrairie Product Suite.
• Delivered support to clients during client verification and product launches.
• Delivered consultancy regarding application functionality and possible enhancements.
• Supported Onsite go-live activities for customers for the ERP (SAP) upgrades.
• Converted the database entities according to customer's business requirements.

Confidential, Atlanta, GA May 2007- July 2008.
Retail Business Consultant/ Software Engineer
Confidential, is the largest telecommunications company in the United States and one of the largest in the world. It is the global company that will set the standard for a new era of integrated communications and entertainment services.

Responsibilities:

• Gathered business requirements from Subject Matter Experts (SMEs) and translated them into functional requirements using the RUP methodology and authored the Business Requirement Document, Functional Requirement Specifications, Interface Agreement and User Requirement Specifications.
• Elicited data to identify and understand business processes and the factors critical to their success (CSF) by facilitating JRP and JAD sessions with a variety of stakeholders and internal Clients.
• Collected and documented the business processes and business rules, translated Business and User needs into System requirements. Provided key input in working with users in defining project and system requirements.
• Created Use Case Models, Use case diagrams, ERD's, Implementation Diagram and Behavior Diagrams (sequence diagrams, collaboration diagram and activity diagram) based on UML methodology MS Visio,
• Extensive exposure in writing SWBRD, SFD, IAD, & SRD.
• Direct and manage the Change Control process for the project as a whole by facilitation group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.
• Co-ordinate with the plan owners to update the project plans with any impact due to a change request. Verify if the contingency plan will absorb any delay in project due to change request. Track progress on updates in project plans.
• Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge. Tested application and reported bugs to development teams.
• Co-ordinated with the Development team in Software development sessions, initiated code impacted changes in the existing documents as well as implemented changes in the software.
• Worked closely with offshore development team for Impacted systems in Test only, Test support only, JAD, ST/JST/UAT.
• Developed and Analyzed test reports and test plans
• Translate business requirements into architecture and functional requirements for developers.
• Developed schema objects (facts, attributes, hierarchies, transformations)
• Validated system design and architecture against business requirements.
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication

Environment: Windows NT, MS Office Professional, MS Project, MS Visio, Linux, C++, SQL 2005 SQL, T-SQL, Rational Requisite Pro, Rational Rose, Rational Robot, Oracle 9i/8i, Quick Test Pro, Test Director, WinRunner.

Confidential, GA. January 2005 - March 2006
Title: Business Analyst - Retail, POS Systems
Project: Store Order Management System and Inventory Management.
Waffle House operates more then 1500 Restaurants Company and franchisee owned in 25 states across USA. Waffle house restaurants provide a unique dining experience where regular customers are greeted by name. waffle house menu offers a variety of food from breakfast to dinner, cooked to order and are located primarily in suburban locations like community shopping centers and Highways to catch Motorists eyes.
This project consisted of creation and implementation of a new store order management system and the inventory system, where the Manager can order Inventory from the Warehouse.
Responsibilities:

• Lead the definition and documentation of business and functional requirements.
• Conduct user/stakeholder interviews and planning sessions.
• Provide best practice recommendations in the areas of Order Management System and CRM.
• Implementing and supporting Order Management System.
• Create requirement documentation; reviews with user representatives, recommend priorities and obtain user signoff.
• Present need assessments/recommendations and provide assistance in preparing and presenting Return on Investments, business case proposals and cost benefit analysis.
• Create use cases and systems flow diagrams to support software development projects and verifies the accuracy of the specified business processes.
• Manage the use of requirements throughout the development process and participate in Quality Assurance reviews.
• Talk with Managers and identify the business and technical needs of the organization.
• Configure application/data for specific customer implementations.
• Educate managers training staff on application as necessary.
• Gathered requirements from the stakeholders and followed the UML based methodologies using rational rows for business modeling.
• Implemented Enterprise e commerce order and transaction processing system and payment processing system
• Identifying potential errors and problems in purchase orders, receipts and invoice systems.
• Responsible for conducting JAD/JAR workshop sessions
• Reviewing and developing data models and database designs with development teams, entity relationship models are used with relational databases, normalizing, indexing and defining views.
• Facilitating sharing of common data by overseeing proper key management and data dictionary maintenance.
• Analyze operations procedures, processes, and problems to identify areas for improved workflow.
• Analyzed, modified and maintained the planning systems including developing, testing and documenting programs.
• Developed and Analyzed test reports and test plans
• Developed and executed test scripts, test matrices and test cases at the required level of detail for the project
• Validated system design and architecture against business requirements.
• Created and reviewed prototypes, created required documentation, tests and de-bugs, and corrected program-related problems
• Involved in project planning by conducting interviews, feasibility studies to identify and eliminate high-risk areas of the application.
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
• Interacting with the SME's and stakeholders to get a better understanding of client business processes and gather business requirements.
• Created Use case scenarios and work flow diagrams after requirements gathering.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams (Activity diagrams, Sequence diagrams, Collaboration diagrams) in Rational Rose.
• Applied UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders.
• Implemented the Rational Unified Process (RUP) methodology of iterative software development with its various workflows, artifacts and activities.
• Actively participated in performing testing with Rational Robot for thoroughly understanding of the engineering process.
• Created data mapping documents between the current database for the product and all the client side database and identified all the extra data variables needed for the project

Environment: UNIX, Rational Requisite Pro, Rational Clear Quest, Rational Rose, RUP, Test Director, SQL, PL/SQL, Cognos, Oracle 9i/8i, IBM POS, MS Project.

Client: Confidential, New York, NY, March 2003 - December 2004
Position: Retail Business Analyst
Project: New Order Management System Implementation and In Store Billing Application.

Confidential, started out as one of the Whole sale diamond company - offering the best gems and prices in town. Today it still offers the best quality diamonds and Jewelry in town, and a whole lot more. In 1990 it opened the first Millennium gems Inc. a signature store. It was the birth of one-stop shopping and since then they grown into a super center featuring over 100 different name brands with over 27 stores across the Northeast.
The project consisted of designing a new order management system and in store billing application; Millennium has almost 27 stores across the United States, and around 5 warehouse and distributing facilities. Respective store managers and customer sales staff order the products they need from the stores system, and in 3 days they receive the products they had ordered, the project was to replace with the new order management system and in store billing application.

Responsibilities:

• Responsible for implementing, coordinating and documenting all business processes for (web based) Internet billing customers (EBPP). Specific tasks, responsibilities and accomplishments included
• Implementing and supporting Order Management System.
• Define and validate requirements relating to OMS and develop process flows to define functionality across the systems.
• Integral part of the team; assigned the task of carrying out certain project management responsibilities and thus obtained a grasp of the entire project.
• Evaluating technical approach, design, development and documentation of e-Government system involving electronic data interchange technology.
• Test and maintain EDI, electronic commerce and other application systems.
• Facilitated questionnaire sessions to identify business rules, requirements and document them in a format that can be reviewed and understood by both the business users and technical team.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insured that critical requirements are not missed.
• Used RUP with most of its supporting tools IBM Rational Requisite Pro, Clear Quest to implement the Requirement and Change Management respectively
• Analyzed Risks involved during the different phases of the project by conducting SWOT analysis to increase the breadth of risks considered and presented ways to mitigate the same.
• Analyzed and redesigned the inventory control system by preparing as-Is workflow and To-Be workflow diagrams.
• Prepare test scripts to be used for User Acceptance Testing
• Designed preliminary interfaces for user acceptance.
• Translating the requirements obtained during the requirements gathering phase to the development team and was responsible for the trade off of requirements not feasible for the project.
• Creating Use Cases from the list of requirements using Rational Rose.
• Followed the UML methodology to generate Activity Diagrams, Sequence Diagrams, Class Diagrams and Collaboration Diagrams using Rational Rose.
• Reporting the bugs in Clear Quest, interacting with the developer for resolving the same and retesting the resolved bug.
• Thorough documentation of the entire testing process along with all its activities. Provided Training to more than 40 service clerks and 50 procurement personnel
• Coordinated software development project activities through all phases of the SDLC (analysis, implementation, training, documentation).
• Implemented electronic bill pay presentment (internet billing) for various industry clients.
• Facilitated JAD sessions with clients to complete business requirements for their Internet billing.
• Maintained issue resolution logs to track status of projects, including project tasks and accomplishments.
• Develop and edit documentation, explaining features, lockbox processes and operational aspects of computer systems using MS Visio.
• Created data mapping documents between the current database for the product and all the client side database and identified all the extra data variables needed for the project

Environment: MS Project, MS Word, MS Visio, MS Excel, MS PowerPoint, Sun Solaris, MS Outlook, SQL, RUP, Rational Rose, Rational Requisite Pro, Rational Clear Quest, Windows NT, Oracle 9i, SQL, PL/SQL, IBM POS.

EDUCATION:

• Masters in Business Administration (Information Systems)
• Post Graduate Diploma in Business Administration (Business Management)
• Bachelors of Commerce (Accountancy and Business Statistics)