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Principal Consultant/ Business Analyst Resume

Washington, DC

SUMMARY:

  • Proficient in gathering requirements across multiple areas of business by working with SMEs and Product Owners to determine workflows, data, business and functional requirements
  • Expert at performing GAP Analysis for generating “As - Is” and “To-Be” process flows
  • Experience developing and re-engineering business processes and process flows
  • Skillful in interacting with business users to identify business and information needs to initiate process changes and managing KPI metrics to monitor performance
  • Good understanding of process flows and data
  • Excellent in data-mining and statistical analysis using MS Excel, SAS and Tableau
  • Excellent presentation skills, presenting data to higher level management
  • Proficient in creating static and dynamic reports and KPI dashboards using various data sources and tools
  • Strong problem solving skills, quick learner, detail oriented with ability to work with multicultural worldwide teams

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall, Scrum, Six Sigma, root cause analysis and Kanban

Software Suits: Microsoft Office 365 (Word, Office, Excel, SharePoint Online) Advanced Excel user, VBA, Rally, R, JMP, SAS, and Tableau

MS: SQL, Access

Business Modeling Tools: Microsoft Visio

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Principal Consultant/ Business Analyst

Responsibilities:

  • Working with the various business organizations to elicit functional requirements for the proposed system enhancements
  • Enhancements to various forms such as 8-Ks, Draft Registrations and Offering Statements used by Confidential to gather company information
  • Research literature, documentation and other artifacts for writing the functional requirements for the new development
  • Work closely with the development and testing teams to ensure timely delivery of the project deliverables
  • Accurately maintain requirement work products such as requirement traceability matrix, data characterization specification and other documentation
  • Follow the standard operating procedure when developing work products. Give feedback to improve the SOP for better efficiency and productivity
  • Involved in implementing new XBRL Taxonomy used by Confidential to collect and distribute company filing data

Confidential, VA

Senior Consultant / Analyst

Responsibilities:

  • Gather the system requirements from operations managers through interviews to understand process flow and resource required
  • Performed development analysis and helped facilitate activities such as planning, and risk management
  • Analyzed operations data using tools such as SAS, Qlikview and Excel as required. This included comparison with various factors and product types
  • Used different analytical techniques such as regressions, time series analysis to improve the forecasting accuracy
  • Understood and analyzed the mortgage process flows and factors for normalizing workload of different products across bottlenecks. This was used for scorecards, costs and incentive plans of operations team
  • Created interface mockups, prototypes and drawing for model operations using Microsoft Visio
  • Conducted tests with various inputs to determine bounds on operations and risks
  • Created presentations for product owners and stakeholders

Confidential, VA

Technical Business Analyst / Engineer

Responsibilities:

  • Prepared and presented business justification data and metrics to stakeholders and upper management
  • Helped data mine for right data sources using MS-SQL. Wrote Ad-hoc SQL queries in to show the type of data needed
  • Helped with database relationships and data source mapping for the successful development of application
  • Collaborated with stakeholders to gather and prioritize requirements, groom product backlog and create user stories
  • Identified and managed project risk and scope creep, and communicated project status to management
  • Performed data validation with different data sources sources
  • Facilitated daily meetings, root cause analysis for any project issues
  • Used Confidential approach to define, measure, analyze and improve the application
  • Worked on new ideal business process mapping using MS Visio
  • Converted business requirements to software requirement specifications (SRS) for fail safe to product quality impact
  • Provided IT with detail explanation of what is to be delivered and priority of each requirement
  • Reviewed test cases to ensure accurate and complete testing of user requirements
  • Worked on new process documentation and improving materials for application users
  • Validated with actual operations data that quality deviations are reduced with improvements
  • Worked with SMEs to create vison/ strategy for adding new functionality to current application
  • Converted business requirement into software requirements specifications (SRS)
  • Worked with developer to improve user interface (UI) for easy retrieval of important data for business users
  • Reviewed the requirements with internal and external customers to ensure that business application will cover all end user scenarios and created Business Requirements Document (BRD) and Functional Requirement Document ( Confidential )
  • Tracked and maintained defects using Clear-Quest

Environment: MS Office 365, MS-SQL, MS Visio, JMP, R, Rally, and Tableau

Confidential, VA

Process Engineer

Responsibilities:

  • Collected process performance data and model for the improvement
  • Worked with quality control engineers to resolve process pain points
  • Documented and reported process changes
  • Member of focus team enabling business process improvement for early detection and remedy of quality related issues.
  • Helped mapping AS-IS process to understand gaps
  • Used 8D methodology to find root cause of issues and proposed solutions
  • Implemented technical solutions to improve process performance
  • Led a cross-functional team for second sourcing of process consumable. This enabled savings of $500k per year.
  • Ran design of experiments to make sure second source components meet quality requirements
  • Collected data on performance
  • Participated in contract and price negotiations meeting
  • Worked with project manager and team for completion of various tasks

Environment: MS-SQL, JMP, R, MS Project, Excel

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