SUMMARY:

• Proficient in gathering requirements across multiple areas of business by working with SMEs and Product Owners to determine workflows, data, business and functional requirements
• Expert at performing GAP Analysis for generating “As - Is” and “To-Be” process flows
• Experience developing and re-engineering business processes and process flows
• Skillful in interacting with business users to identify business and information needs to initiate process changes and managing KPI metrics to monitor performance
• Good understanding of process flows and data
• Excellent in data-mining and statistical analysis using MS Excel, SAS and Tableau
• Excellent presentation skills, presenting data to higher level management
• Proficient in creating static and dynamic reports and KPI dashboards using various data sources and tools
• Strong problem solving skills, quick learner, detail oriented with ability to work with multicultural worldwide teams

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall, Scrum, Six Sigma, root cause analysis and Kanban

Software Suits: Microsoft Office 365 (Word, Office, Excel, SharePoint Online) Advanced Excel user, VBA, Rally, R, JMP, SAS, and Tableau

MS: SQL, Access

Business Modeling Tools: Microsoft Visio

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Principal Consultant/ Business Analyst

Responsibilities:

• Working with the various business organizations to elicit functional requirements for the proposed system enhancements
• Enhancements to various forms such as 8-Ks, Draft Registrations and Offering Statements used by Confidential to gather company information
• Research literature, documentation and other artifacts for writing the functional requirements for the new development
• Work closely with the development and testing teams to ensure timely delivery of the project deliverables
• Accurately maintain requirement work products such as requirement traceability matrix, data characterization specification and other documentation
• Follow the standard operating procedure when developing work products. Give feedback to improve the SOP for better efficiency and productivity
• Involved in implementing new XBRL Taxonomy used by Confidential to collect and distribute company filing data

Confidential, VA

Senior Consultant / Analyst

Responsibilities:

• Gather the system requirements from operations managers through interviews to understand process flow and resource required
• Performed development analysis and helped facilitate activities such as planning, and risk management
• Analyzed operations data using tools such as SAS, Qlikview and Excel as required. This included comparison with various factors and product types
• Used different analytical techniques such as regressions, time series analysis to improve the forecasting accuracy
• Understood and analyzed the mortgage process flows and factors for normalizing workload of different products across bottlenecks. This was used for scorecards, costs and incentive plans of operations team
• Created interface mockups, prototypes and drawing for model operations using Microsoft Visio
• Conducted tests with various inputs to determine bounds on operations and risks
• Created presentations for product owners and stakeholders

Confidential, VA

Technical Business Analyst / Engineer

Responsibilities:

• Prepared and presented business justification data and metrics to stakeholders and upper management
• Helped data mine for right data sources using MS-SQL. Wrote Ad-hoc SQL queries in to show the type of data needed
• Helped with database relationships and data source mapping for the successful development of application
• Collaborated with stakeholders to gather and prioritize requirements, groom product backlog and create user stories
• Identified and managed project risk and scope creep, and communicated project status to management
• Performed data validation with different data sources sources
• Facilitated daily meetings, root cause analysis for any project issues
• Used Confidential approach to define, measure, analyze and improve the application
• Worked on new ideal business process mapping using MS Visio
• Converted business requirements to software requirement specifications (SRS) for fail safe to product quality impact
• Provided IT with detail explanation of what is to be delivered and priority of each requirement
• Reviewed test cases to ensure accurate and complete testing of user requirements
• Worked on new process documentation and improving materials for application users
• Validated with actual operations data that quality deviations are reduced with improvements
• Worked with SMEs to create vison/ strategy for adding new functionality to current application
• Converted business requirement into software requirements specifications (SRS)
• Worked with developer to improve user interface (UI) for easy retrieval of important data for business users
• Reviewed the requirements with internal and external customers to ensure that business application will cover all end user scenarios and created Business Requirements Document (BRD) and Functional Requirement Document ( Confidential )
• Tracked and maintained defects using Clear-Quest

Environment: MS Office 365, MS-SQL, MS Visio, JMP, R, Rally, and Tableau

Confidential, VA

Process Engineer

Responsibilities:

• Collected process performance data and model for the improvement
• Worked with quality control engineers to resolve process pain points
• Documented and reported process changes
• Member of focus team enabling business process improvement for early detection and remedy of quality related issues.
• Helped mapping AS-IS process to understand gaps
• Used 8D methodology to find root cause of issues and proposed solutions
• Implemented technical solutions to improve process performance
• Led a cross-functional team for second sourcing of process consumable. This enabled savings of $500k per year.
• Ran design of experiments to make sure second source components meet quality requirements
• Collected data on performance
• Participated in contract and price negotiations meeting
• Worked with project manager and team for completion of various tasks

Environment: MS-SQL, JMP, R, MS Project, Excel