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Business Analyst Resume

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SUMMARY:

  • Over 8 years of experience in business analysis, system analysis, and requirements gathering in Telecommunications industry.
  • Experience in Object Oriented Analysis and Design using UML, and MS - Visio.
  • Worked with UML with emphasis on Use Case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams for a variety of application functionality designs using MS-Visio.
  • Practical understanding of Software Development Life Cycle (SDLC) methodologies like Waterfall, Iterative, Spiral, and Joint Application Design (JAD) methodologies.
  • Involved in generating business requirements, functional specifications, detailed design specifications, use cases and UML diagrams to communicate the intended system functionality and execution to developers.
  • Experience in networking with individuals at various levels and possess outstanding skills in structuring and facilitating JAD sessions.
  • Enterprising and self-motivated personality with excellent communication, presentation and interpersonal skills.
  • Accomplished several projects successfully working in a team as well as individually.
  • Involved in documenting Test cases, scripts and resolving User Acceptance Test (UAT) concerns.

TECHNICAL SKILLS:

Software: ERWIN, Visio

Processes/Technology: SDLC, UML, RAD, ERD

Operating systems: Windows XP/NT/2000/98/95, UNIX, DOS

Languages: Java, J2EE, JSP, XML, JavaScript, PL/SQL, HTML

Databases: Oracle, MS-Access, DB2

Miscellaneous skills: MS-Office Suite, XMLSpy

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Played a key role in planning, testing, implementing and supporting the system.
  • Acted as liaison between the business users and the development team.
  • Facilitated meetings with business users to extract requirements. Responsible for turning business requirements and client specifications into detailed functional design strategies, documents, and process flow diagrams using UML and Use Case Modeling.
  • Created Business, User, Functional and Non-functional Requirements, Technical and Data Requirements, and Customizations by utilizing meetings with the Developers, Business and Subject Matter Experts.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, for OOD using UML.
  • Successfully conducted JAD sessions for the additional functionalities needed, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
  • Continual interaction with Subject Matter Experts, Business Users & Functional Users like Business Unit Managers, Listings Service Representatives, etc. to understand business flows and processes.
  • Created prototypes for review meetings and walkthroughs that were conducted to explain the functional requirements and to provide more clarity to the developers.
  • Followed the SDLC approach to create Business Process Models of different components of business application using MS Visio.
  • Created Process Work Flows and Data Flow Diagrams (DFD) using MS-Visio to clarify various aspects of the project.
  • Developed test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications and/or product knowledge.
  • Maintained proper communication with the developers ensuring that the modifications and requirements were addressed.
  • Actively participated in Defect meetings to resolve the defects in efficient and timely manner.
  • Assisted Testers understanding business process and help them with successful completion of Integration Testing and Functional Testing.
  • Conducted User Acceptance Testing (UAT) verifying performance, and functional issues.
  • Converted Application Functionalities into User Manuals to be used for Training Purposes. Conducted on-site user training and support.

Environment: SDLC, OOAD, MS Office, SQL, UML, MS-Visio, MS Windows, Mainframes, Java, J2EE, Web Server

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