SUMMARY:

• A proven leader that resourcefully executes complex and enterprise level projects from inception to deployment.
• Outstanding communication, team leadership and project managements skills with a demonstrated ability to concurrently plan and execute multiple projects in a successful, timely and cost - effective manner.
• A very collaborative person with excellent interpersonal and communication skills that works well at all organizational levels, across cross-functional teams and vendors to consistently achieve successful results.
• A strategic thinker that takes great pride in ensuring quality projects are completed on time and within scope/budget.

SKILL:

• Agile, Scrum, Kanban & Waterfall Methodologies
• Staff Management & Development
• Process Analysis & Improvement
• Requirements Analysis
• Software Design, Development & Testing
• Infrastructure & Operations Management
• Systems Integration & Implementation
• Data Analysis & Reporting
• Scope & Risk/Issue Management
• Change & Release Management
• Project Planning & Reporting
• Budget & Capacity Planning
• Contract Negotiations & Vendor Management
• Hands on SDLC & PMLC experience
• Client Support & Service Delivery
• Telecommunications
• Microsoft Office Suite, Visio, Project & SharePoint
• JIRA, Confluence, Rally, Lean Kit

WORK EXPERIENCE:

Senior Requirements Analyst

Confidential, Herndon, VA

Responsibilities:

• Interacted with customers to understand business needs and translate into requirements and project scope.
• Created documents and wire frames to clearly define reporting and online portal requirements for Confidential data.

Senior Project Manager

Confidential, Reston, VA

Responsibilities:

• Successfully worked with several financial teams, engineering teams and vendors to determine optimum schedules and project plans to complete all of the following large-scale projects:
• Reston Data Center exit.
• EMC to IBM storage to conversion.
• The gradual build out and cut over to a new large-scale production computing grid environment.
• Appointed to lead high risk projects for the Computing and Storage teams by the Director in addition to serving as temporary Storage Team Manager; preparing final department weekly status reports and holding large weekly meetings to ensure the department’s vendors issues were tracked, addressed and resolved.

Technical Program / Project Manager

Confidential, Reston, VA

Responsibilities:

• Planned and managed all technical infrastructure projects for Confidential Home Operations.
• Developed processes to apply operational best practices to greatly improve successful launch rates for infrastructure and production projects.
• Used prior Agile/Scrum experience to facilitate all scrum ceremonies (daily stand-up, Confidential planning, backlog grooming, retrospectives and demos).
• Developed a more cooperative attitude across multiple cross-functional teams, PMO and multiple product managers by providing transparency.

Senior Dev/Ops Engineer & Project Manager

Confidential, Herndon, VA

Responsibilities:

• Reduced annual operating costs by $1.5M by assuming the roles of 2 vendor supplied application SMEs for a Java based COTS application and an Oracle DBA contractor.
• Applied knowledge of scripting skills and SQL to proactively design and develope tools to monitor applications, resolve vendor software issues, rectify data issues, automate error prone configuration definitions and create a data warehouse to support business reporting requirements.
• Planned/procured all lab build outs, production releases, performed UAT and wrote detailed installation instructions in addition to providing production support.
• Consistently met deadlines and requirements for all production releases and product launches by facilitating efficient meetings, tracking issues and removing impediments.
• Applied technical skills, functional 4G knowledge and A gile/SCRUM methodologies to design the database, application specifications and performed E2E testing for the Confidential replacement to support competitive Confidential 4G wireless business needs.

Senior Manager

Confidential, Herndon, VA

Responsibilities:

• Successfully lead and assisted all the teams responsible for delivering: L3 support; DBA activities; reporting; subsystem audits and special development projects.
• Received multiple s for resolving critical business needs with operational excellence.
• Stepped up as the key Technical Program Manager for a major wireless carrier vendor conversion to save $5 M in annual operating costs. Facilitated the complex migration definition between all cross-functional teams and vendors; wrote detailed script designs; tested E2E solution and performed daily scheduling and troubleshooting for this 1.5 year project.
• Defined the complex migration process and supported the transition from one VoIP provisioning system to another for 30 divisions.
• Resolved a critical reporting need by quickly designing a PHP GUI and Oracle database to ensure critical Confidential data was not lost during the year long cut over process to the new provisioning system.
• Successfully planned and managed all nationwide software releases, migrations and infrastructure maintenance activities across 30 divisions and 8 regional data centers.
• Volunteered technical skills to help an over whelmed support organization to met obligations and exceed required objectives.

Technical Manager

Confidential, Reston & Dulles, VA

Responsibilities:

• Created and managed a $15 M budget and a large team of system and database administrators responsible for launching and maintaining all domestic Confidential Search services and acquired brands.
• Championed the effort to lower Confidential Search operating costs by $20M by introducing newer technologies, consolidating processes and allocating resources optimally.
• Streamlined the project request process, formalized the support turnover to the NOC and negotiated with business owners so that team could focus 20% time to radically improve infrastructure, monitoring, reporting and availability for Confidential ’s top money maker. This strategic planning enabled the backbone of Search to handle and sustain the rapid 200% traffic increase and to provide vital KPI data to executives, stakeholders and vendors to ensure all SLAs were met.