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Business Analyst Resume

MarylanD

SUMMARY:

  • Business Analyst with over 10 years’ experience of business process improvement and system implementation projects. Excellent communication skills, stakeholder management, excellent interpersonal skills. A good team player, able to manage stakeholders’ expectations and produce deliverables in a timely manner. Sound expertise with SDLC/Waterfall and Agile methodologies.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Maryland

  • Plan, design and recommend business processes to improve and support business activities
  • Analyze and documents clients business requirements and processes and communicate these requirements by constructing process models.
  • Experience using Microsoft Visio for AS - IS and TO-BE process maps, use cases
  • Experience managing and engaging diverse range of stakeholders
  • Facilitate meetings with clients to gather and document requirements and explore potential solution

Business Analyst

Confidential

  • Elicited, collected data, analyzed trends, generated reports and communicated results as required.
  • Lead requirement elicitation efforts on enterprise analysis projects including the elicitation and mapping of the AS-IS and TO-BE processes
  • Coordinate and facilitate meetings with clients to gather and document requirements and explore potential solutions
  • Act as a liaison between the business, system developers and the third party vendors
  • Translate stakeholders requirements into various documentation deliverables such as functional specifications, use cases, workflow/process diagrams

Project Analyst

Confidential

  • Gathered business requirements and documented changes to finance operating model
  • Worked closely with the Project Managers to monitor project progress throughout project cycle
  • Produced and updated project plans, and circulated as required
  • Responsible for updating the database on migrating figures
  • Maintained Project files, and updated issues and risk logs

Technical Expertise

  • Process mapping (AS-IS & TO BE)
  • Change management
  • Data Protection Acts and Federal Regulations
  • CRM(Customer Relationship Management)
  • MOSCOW Requirement Prioritization Techniques
  • Use cases
  • Requirement Gathering
  • Workshop Facilitation

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