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Sr. Business Analyst Resume

Nashville, TN


Confidential, Nashville, TN

Sr. Business Analyst

  • Work as a lead BA on the project to transform the legacy Secured File Transfer Protocol (SFTP) to the IBM Managed File Transfer (MFT) named Sterling File Gateway (SFG) using DataPower
  • Work as a lead BA on the Multi - Million Dollar Project for State of Tennessee to build the Eligibility Determination System that provide Medicaid and Children Health Insurance Program
  • Provide comprehensive business analysis services including high level requirements analysis and business process re-engineering based on in-depth consultation / knowledge of organization programs and business needs
  • Gather, analyze and document business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders for Medicaid Management Information System (MMIS)
  • Create flow charts, use cases, swim lanes, activity diagrams and user manuals
  • Perform Gap Analysis in every phase and stages to check the compatibility of the existing system infrastructure with the new business requirements
  • Perform core Project Manager (PM) role by leading a team of Business Analysts, Testers & Developers for the time sensitive and Federal mandated projects
  • Develop and recommend innovative and creative approaches, opportunities and business solutions for the delivery of high quality, value added and efficient services and products which address key organizational needs and expectations
  • Lead requirements analysis and inspection, ensuring that requirement statements and business rules are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

Environment: SQL, Oracle, MS Office, EDI, ACCESS, CMOD, ALM, MS Visio, SharePoint, Java, SFTP, JIRA


Platforms: Windows, Ms

DOS, UNIX.: Methodologies:

Waterfall, Agile: Hybrid Agile

Testing tools: Application Lifecycle Manager (ALM)QC, JIRA: Requirement Management Tool:

ALM, Rational RequisitePro: Office Tools:

MS Office, Ms Project: Ms Visio, SharePoint

Business Modeling Tools: MS Project, Visio

Database: Oracle, SQL Server

Confidential, Nashville, TN

Business Analyst

  • Successfully achieved the "CMMI-SVC Maturity Level 5 AND CMMI-DEV Maturity Level 3 for HPE/TennCare by leading the team of Business Analyst, Testers and System Engineers during the certification process
  • Gathered, analyzed and documented business and technical requirements from both formal and informal sessions and validate the needs of the internal business stakeholders and external stakeholders such as Centers for Medicare & Medicaid Services (CMS)
  • Managed and communicated requirements to ensure shared understanding and agreement across all team members
  • Collaborated with management and stakeholders to resolve complex issues
  • Assisted Project Manager to manage scope change, project plans, and deliverables at different phases of the project.
  • Wrote user stories, acceptance criteria for the Agile projects and created business flow charts and use cases.
  • Wrote and executed test cases and test plan for the User Acceptance Testing (UAT) and performed quality check on the testing team results
  • Worked under various role of Scrum Master, Business Analyst and Proxy Product owner as per the demand of Agile projects.
  • Liaised with Production Control and System Engineers during testing, deployment and post deployment activities
  • As a Subject Matter Expert (SME), helped team/project members by providing information related to Eligibility and Enrollment (Healthcare)
  • Create post implementation summary report with lessons learned, future improvements, and product quality after the project has been successfully implemented.

Environment: SQL, Oracle, EDI, XML, ACCESS, CMOD, QC, ALM, MS Visio, SharePoint, Java, SFTP

Confidential, Columbia Pike, VA

Tax Consultant/Tax Preparer

  • Lead and oversaw tax planning initiatives, including best practices, objectives, and timelines
  • Responsible for the preparation and filing of tax returns including self-employed returns and small business returns
  • Reviewed all tax documents, ensuring accuracy and troubleshooting potential tax issues
  • Obtained information on deductions, allowances, expenses and incomes by interviewing clients
  • Performed tax planning, reviewed tax projection and advised client for the next year returns
  • Assisted clients with rejected tax returns, extensions, re-file and IRS audit

Confidential, Annandale, VA

Business Office Analyst

  • Gathered requirement for the implementation of financial module in CAMS
  • Provided input to risk and business assurance reports
  • Worked closely with Project Managers and other Delivery team members to ensure the smooth delivery of projects and the optimal use of resources
  • Prepared financial statements and reported to finance manager
  • Prepared presentation materials for key communications
  • Prepared revenue projections, cash management plans and default recovery plans

Confidential, Kathmandu, Nepal

Program Manager/Business Analyst

  • Performed bank and account reconciliation
  • Reviewed expense reports, vendor and consultant invoice
  • Prepared, and monitored and modified project and organization budgets as necessary
  • Handled cost allocation and expense administration including reviewing check, wire and deposit requests
  • Supervised finance assistant and strengthened the capacity of field teams and partners in accounting and financial management

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