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Sr. Scrum Master / Agile Team Coach Resume

Sacramento, CA

SUMMARY:

  • Around 15 years of experience in various roles such as Sr. Scrum Master, SAFE RTE, Project Manager and Analyst to support development of Software applications in business areas like Banking, Insurance and Oil & Gas Domain.
  • Experience to lead & groom teams on LEAN Agile mindset by revisiting/refining new & existing process thereby reducing waste & improving overall productivity at every stage of product/project development & delivery.
  • Experience in agile tools such as: CA Agile central (RALLY), Atlassian JIRA, IBM RTC (Jazz), TFS, Confluence, MPP.
  • Prepared and evangelized benefit of using visual indicators & progress charts such as velocity chart, story & feature burn down and burnup charts to track regular progress.
  • Deep understanding of Agile Scrum / Scaled Agile framework to educate, propose and facilitate the adoption of Agile / Scaled agile in an organization.
  • Strong experience in leading Product Development and driving teams to create marketable product. Great experience in understanding business needs and translating it to product.
  • Extensive experience to manage project releases, manage risks, issues in Agile transformation and Digital transformation projects.
  • Led SAFE program increment (PI Planning) sessions, defined program PI & team Objectives, stretch Objectives, led teams to deliver above 90% of PI Objectives thereby having consistent program predictability measure.
  • Deliver high quality projects on time in a fast - paced, and rapidly changing software development environment
  • Well versed in Waterfall, SDLC, Scrum, Kanban, DevOps, CI/CD, TDD, Paired/Mob programming, XP, TDD.
  • Strong technical background: Architect data integration & migration programs, Architect Analytics platform, Led Data integration (ETL) teams, Led CI/CD/DevOps implementation.

TECHNICAL SKILLS:

Project Methodologies: SAFE, Agile SCRUM Framework, Test Driven Development (TDD), KANBAN, ScrumXP, Waterfall

Business Tools: Atlassian JIRA, Confluence, CA Agile Central (Rally), IBM RTC, MS Project Planner, CA Open Workbench, CA Clarity PPM, MS VISIO, MS Word, Excel, Power Point, MS Access, MS Share Point

Databases: Hadoop HDFS, Oracle 10g, MS SQL Server, DB2, Teradata, SQL Server, MS AccessSAS/Access to RDBMS, SAS/Connect, SAS/Share, SAS OLAP, IBM DB2

Languages: Python, SAS, Java, Javascript, Hadoop, C, C++

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento, CA

Sr. Scrum Master / Agile team Coach responsibilities:

  • Conducted retraining of state staff and contractors to coach and educate Agile way of working.
  • Conducted realignment and reshuffle of resources to transition teams to Agile scrum/Kanban framework.
  • Mentored existing state staff to be effective Scrum Masters by providing coaching, guidance on Agile facilitation, practices and ceremonies.
  • Coached techniques to estimate business requirements using innovative Agile games techniques such as (Planning poker, T short size, affinity estimation)
  • Coached teams on how to revamp the grooming and sizing process to be better organized and coordinated so that stories are ready for sprint planning and the team can spend less time in meetings.
  • Trained Product Owners and Business Analysts on best practices for writing user stories and acceptance criteria especially focusing on INVEST criteria.
  • Worked with business sponsors, development teams, Scrum Masters and Product Owners to create effective strategies to overcome multiple impediments and organizational bottlenecks.
  • Started and led an Agile Centre of Excellence (CoE), Lean Coffee meetings to share best practices and ensure consistent practices between multiple teams.
  • Continuously access/identify organizational impediments and resolve in timely manner.
  • Conducted periodic Scrum Health Checks to help development teams monitor and augment their performance and help senior management understand the organization's Agile maturity.
  • Helped teams implement changes that resulted in the staggered delivery of user stories throughout the sprint rather than on the final day.
  • Responsible for defining, tracking, and reporting of various Agile metrics and educating stakeholders on the value of the provided metrics and the importance of not weaponizing them.
  • Led discussions to define multiple work types and process flows to provide best solutions to manage RFC/Projects/Incidents effectively in an Agile delivery model.
  • Led CA Agile Central set-up across the Organization. Created and customized multiple views/dashboards/reports
  • Led discussions with client to understand reporting needs and set-up customized views/dashboard in CA Agile Central (Rally)

Confidential, Sacramento, CA

Sr. Scrum Master / SAFE RTE

Responsibilities:

  • Led scaled Agile ceremonies such as Program Increment (PI) planning sessions, Scrum of Scrums (SoS), PO sync meetings, Program increment workshops, System demos and inspect & adapt sessions.
  • Led SAFE adoption to decrease Initiative cycle time from >240 Days to <100 days.
  • Led SAFE adoption to reduce average release cycle time down from 18 months to 6 months.
  • Work with the Program Portfolio Management to plan multiple monthly and quarterly release.
  • Coaches Product owner’s on: how to prepare backlog, how to prioritize backlog and how to define features and stories. Explained Spike concepts and rationale for having Spike during sprints.
  • Led team to plan for Program increment increments estimating stories/feature, mapping dependencies.
  • Led efforts to continuously integrate (CI) completed stories with system builds to have production build ready.
  • Conduct System demo’s every 2 weeks where team demo integrated product to key stake holders.
  • Conducted root cause analysis to resolve anti agile patterns (e.g. Story Splitting, Non-estimation, not having grooming or retrospective sessions).
  • Coach Product Owner to write business requirement effectively in User Stories: (Who, what, why) format, attaching business value and measurable acceptance criteria.
  • Worked with business sponsors, development teams, Scrum Masters and Product Owners to create effective strategies to overcome multiple impediments and organizational bottlenecks.
  • Coached teams on how to revamp the grooming and sizing process to be better organized and coordinated so that stories are ready for sprint planning and the team can spend less time in meetings.
  • Used IBM RTC & JIRA for managing initiative, features, stories and to generate regular progress reports & dashboards.

Confidential, Houston, TX

Scrum Master / Project Manager

Responsibilities:

  • Coached teams to understand Agile values/Principles and coached hands-on approach to implement them in product/project delivery.
  • A high energy servant leader to lead teams and provide continuous motivation to deliver quality projects on time.
  • Facilitated various Sprint ceremonies such as: Sprint planning, daily stand-up meetings, Product backlog Grooming, Sprint retrospectives and Sprint review sessions.
  • Enacted initiatives such as preparing Sprint Calendar, Team Agreement, Sizing ruler to help team learn Scrum framework gradually at a consistent pace.
  • Led discussions between team & Product owner to define & draft Definition of Done (DoD), Definition of Ready (DoR) document.
  • Mentored Product Owner to write business requirement effectively in User Stories: (Who, what, why) format, attaching business value and measurable acceptance criteria.
  • Coached techniques to estimate business requirements (user story) using innovative Agile games techniques such as (Planning poker, T short size, affinity estimation)
  • Radiated information like throughput, team velocity, burndown chart using visual dashboards in JIRA.
  • Reduced lead time to create new dashboards by over 40% by removing cross functional dependency using regular collaborative sessions such as Scrum of Scrums, feedback sessions.
  • Increased quality of deliverables by 50% by strictly enforcing product backlog/sprint backlog prioritization by PO/team.
  • Shield team’s from external influence thereby increasing quality of deliverables.
  • Overcome technical capabilities of new members by implementing XP practices like: paired programming, Mob programming
  • Resolved issues affecting team’s velocity by extensively working to reduce “Technical debt” from each sprint, thereby increasing team’s Velocity by 30% in a span on 4 Sprint duration.
  • Enacted change such as working with Product Owner in feature and story creation, prioritization and participation in Sprint reviews/demo’s to remove impediments and helped team to increase quality of deliverables by over 30%.
  • Conducted Spike sessions during the sprint to elicit information for unknown requirements to help product owner write future requirements as User stories.
  • Conducted Sprint retrospectives using innovative techniques (DOT Voting, Acceleration techniques) to help overcome recurring issues impacting team’s performance.

Confidential, San Jose, CA

SAFE RTE / Sr. Scrum Master,

Responsibilities:

  • Coached teams to understand Agile values and principles as expressed in Agile manifesto and rationale behind while working/developing on products.
  • Develop roles pertinent to programs/portfolio that accommodate the SAFe Agile framework.
  • Facilitated Release planning. Conducted Scrum of Scrums (SoS), PO sync meetings, Program increment workshops, System demo’s & inspect and adapt sessions during a Program increments (PI’s).
  • Coached the Scrum masters of each team about Program level SAFe events including: Program Increment Planning, Systems Demo’s, Innovation Planning Sprints, Inspect & Adapt sessions, Scrum of Scrum, RT synch up with Product manager/product owner.
  • Assessed Scrum Maturity of multiple teams and coached them to higher levels at a pace that was sustainable and comfortable to each team.
  • Resolved anti-Scrum patterns seeped into the process by conducting workshop sessions with different stake holders.
  • Worked with the Program Portfolio Management teams on Release Planning and the Cadence of different SAFe ceremonies across all the levels (Portfolio, Value Stream, Program and Team).
  • Implemented Continuous integration (CI) within Sprints in a PI cycle reducing defect by over 40%.
  • Guided team benefits about continuous integration (CI) to commit code regularly to a common repository within the sprint, thereby reducing post integration efforts in following sprints increasing overall velocity.
  • Resolved issues affecting team’s velocity by extensively working to reduce “Technical debt” from each sprint, thereby increasing team’s Velocity by 30% in a span on 4 Sprint duration.
  • Enacted change to remove impediments and helped team to increase quality of deliverables by over 30%.
  • Met goal of addressing and resolving issues within 24 hours by removing impediments faced by the team or by managing stake holder’s expectation correctly.
  • Coached Product owner for backlog refinement & to align with project vision & business expectation.
  • Conducted Spike sessions during the sprint to elicit information for unknown requirements to help product owner write future requirements as User stories.
  • Conducted Sprint retrospectives using innovative techniques (DOT Voting, Acceleration techniques) to help overcome recurring issues impacting team’s performance.
  • Hands on experience in using CA Agile Central (Rally) to track, manage & facilitate Scrum ceremonies.

Confidential

Scrum Master / Project Manager

Responsibilities:

  • Managed Project from Startup phase (Kick off) till implementation, warranty and support phase.
  • Created Project Plan, Resource Mapping plan and cost estimates for multiple initiatives.
  • Managed AXA Internal development team (30+) and external vendors to deliver end to end project solution.
  • Improved project tracking to bring transparency in daily progress and to bring clarity on Sprint artifacts such as Product backlog, Sprint Backlogs and burndown charts.
  • Organized and facilitated various Sprint ceremonies such as: Sprint planning, daily stand-up, Sprint retrospectives and Sprint review sessions.
  • Led teams in making appropriate sprint commitments through appropriate user story selection.
  • Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
  • Led teams to successfully deliver 10 major initiatives on-time with Zero defects.
  • Led Scrum team members & product owners in managing and preparing Information radiators like product backlog, Sprint backlog, and burn down charts.
  • Led sessions to resolve and mitigate risks during sprint boundaries.
  • Led teams to find consistency velocity so as to optimize sprints goals and daily progress.
  • Assessed migration readiness of existing SAS 9.2 client platform by doing deep dive and impact analysis.
  • Led end to end system testing / validation testing / regression testing of SAS programs, SAS Reports & jobs.
  • Automated new and existing jobs and maintenance release installations of the SAS environments.
  • Successfully deployed two tier SAS Development and UAT environment to plan future upgrades and code release smoothly.

Confidential

Project Manager / Data Analyst

Responsibilities:

  • Led initiatives such as: Mobile banking, Faster payment, 2 Factor Authentication and International Payment.
  • Designed data migration architecture with over 150 DB2 Schema/tables, over 300 Batch Jobs.
  • Designed migration schedule to successfully migrate over 6 million customer data.
  • Designed data migration schedule to run complex batch jobs to perform weekly/daily/ad-hoc data migration cycles such as Bulk Migration, Reverse migration, On demand migration.
  • Responsible for Initial design for data extraction, data transfer and data load (ETL) from source systems to load into existing Lloyds Internet Banking application and database.
  • Designed end to end ETL flow to extract tables from source and load to staging zone, moving refined and consolidated data to transfer zone, and then loading finalized consolidated data into OLTP & OLAP database.
  • Prepared conceptual & physical data entity relationship diagram to define enterprise wide data architecture.
  • Held meetings with data architects and database administrators to help define “as-is” data and “to-be” system processes and proposed Databases.
  • Planned Data Migration, Reverse Migration, Bulk Migration strategies with DBA’s and System Analysts
  • Lead team of onshore and offshore developers to design, develop and support ETL and data migration & data visualization schedules.
  • Lead team to create and generate business intelligence reports to generate business values.
  • Design scheduled migration process merging 6 million active HBoS customers with existing Lloyds Internet Banking application and database.
  • Extensive experience working with OLTP & OLAP data bases and in designing dimensions and facts models in star schema, Snow flake Schema, Galaxy Schema’s.
  • Prepared detailed to design to migrate customer’s data from source to target using ETL process in various migration cycles such as Bulk Migration, Reverse migration, On demand migration, ad-hoc migration.
  • Planned bulk data migration, reverse Migration, ad-hoc migration & integration strategies with DBA’s on complex data migration releases spread across months.
  • Prepared Tech Specs documents and liaised with Test teams to verify QA test cases & test scripts and plan System testing, Integration testing and UAT plans.
  • Prepared activity diagram, screen flow diagrams and flowchart for various modules of internet banking

Confidential

IT Analyst

Responsibilities:

  • Resolved production incidents within accepted SLA and analyzed incidents to classify as defect/Change.
  • Investigated change requests and made appropriate code changes to fix the problem.
  • Coordinated production releases with configuration management team by raising CR’s.

Confidential

Programmer Analyst

Responsibilities:

  • Engaged in Maintenance and Support of the existing systems
  • Applied fixes to production code, prepared test scenarios, prepared multiple documents.
  • Worked on change requests as raised by clients.

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