SUMMARY

• To work as an accomplished Business Systems Analyst Manager/Servant - leader capable of delivering high quality/large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple teams.
• 11 years of experience working as a Business/Systems/Architecture Analyst within the Health care industry.
• 5 years of experience facilitating and leading JAD sessions, Change control calls and Defect Triages as a Lead Production Support Systems Analyst.
• Worked closely with the Project Managers, Scrum Masters, Business Analysts, Systems Analyst Lead, QA lead and the Technical Lead in order to prioritizing the code fixes for the issues within the application as part of the change control process by creating a Confidential (SRT) report.
• Worked closely with Business Subject Matter Experts (SMEs)/Product Owners as part of Requirement Gathering and creating Technical Use case Documents and Prototypes using MS-Visio and MS-word.
• Developed artifacts for training the help desk in addition to working closely with them as part of the production support process providing Tier 2 support as a systems Analyst utilizing MS Excel, Visio (UML).
• Worked closely with the Project Managers/Scrum Masters to Estimate, Size and Split the User Stories.
• Worked with the QAs to create Test Scenarios, Test scripts and perform regression testing.
• Worked with Microsoft SQL server/queries in order to identify the root cause of the defects.
• Experienced with Agile Methodology (Rally agile software) and developing applications in a J2EE and .Net environment.
• Effective Verbal and Written communication skills.

WORK EXPERIENCE:

Confidential, Newark, NJ

Business Systems Analyst

Responsibilities:

• Managed and lead a team of three Business Systems Analyst by initiating the Project Kick off meeting working with the project manager.
• Lead the requirement elicitation sessions facilitated by secondary business systems analyst.
• Lead the team to get Pricing Approximation Estimates to secure funding for the project.
• Worked with the business stakeholder to finalize the scope of the project.
• Worked with Division Information Leaders (Senior Directors) to identify the process improvement opportunities during the entire project life cycle.
• Worked on the end to end flows defining the current business process and future business process using Confidential - Blueworkslive application.
• Lead the Business Analyst team to complete Business Requirement Document ( Confidential ).
• Lead the Business Analyst team to create a Requirements Management Plan (RMP) and get a signoff from project owner as well as the impacted areas stakeholder.
• Lead the discussions with subject matter experts (SME) from each of the impacted areas.
• Lead the discussions with testing teams including SQA and UAT testing teams.
• Lead the discussions with the release management teams when needed in relation to Go-Live dates and aligning with the enterprise release dates.
• Managed the Project deliverables in each stage of the SDLC within Confidential - Confidential .

Confidential

Responsibilities:

• Managed the team of three Business System Analysts team to get Pricing Approximation Estimates to secure funding for the project.
• Worked with the business stakeholder to finalize the scope of the project.
• Worked on the end to end flows defining the current business process and future business process using Confidential - Blueworkslive application.
• Worked on Use case diagrams using MS-Visio depicting interaction between Sales, Brokers, Consumer, and the Confidential Marketplace.
• Lead the Business Analyst team to complete Business Requirement Document ( Confidential )
• Lead the Business Analyst team to create a Requirements Management Plan (RMP) and get a signoff from project owner as well as the impacted areas stakeholder.
• Lead the discussions with subject matter experts (SME) from each of the impacted areas.
• Lead the discussions with testing teams including SQA and UAT testing teams.
• Lead the discussions with the third-party vendor i.e., Confidential to integrate with Confidential Systems using Web APIs (Restful APIs).
• Lead the discussions with the release management teams when needed in relation to Go-Live dates and aligning with the enterprise release dates.

Confidential

Responsibilities:

• Managed and lead a team of three Business Systems Analyst by initiating the Project Kick off meeting working with the project manager.
• Lead the requirement elicitation sessions facilitated by secondary business systems analyst.
• Lead the team to get Pricing Approximation Estimates to secure funding for the project.
• Worked with the business stakeholder to finalize the scope of the project.
• Worked with Division Information Leaders (Senior Directors) to identify the process improvement opportunities during the entire project life cycle.
• Worked on the end to end flows defining the current business process and future business process using Confidential - Blueworkslive application.
• Lead the Business Analyst team to complete Business Requirement Document ( Confidential ).
• Lead the Business Analyst team to create a Requirements Management Plan (RMP) and get a signoff from project owner as well as the impacted areas stakeholder.
• Lead the discussions with subject matter experts (SME) from each of the impacted areas.
• Lead the discussions with testing teams including SQA and UAT testing teams.
• Lead the discussions with the release management teams when needed in relation to Go-Live dates and aligning with the enterprise release dates.
• Managed the Project deliverables in each stage of the SDLC within Confidential - Confidential .

Confidential

Responsibilities:

• Managed the team of two Business System Analysts to get Pricing Approximation Estimates to secure funding for the project.
• Worked with the business stakeholder to finalize the scope of the project.
• Lead the Business Analyst team to complete Business Requirement Document ( Confidential )
• Lead the Business Analyst team to create a Requirements Management Plan (RMP) and get a signoff from project owner as well as the impacted areas stakeholder.
• Lead the discussions with subject matter experts (SME) from each of the impacted areas.
• Lead the discussions with testing teams including SQA and UAT testing teams.
• Lead the discussions with the third-party vendor with regards to bill payments i.e., Confidential Bank for processing payments made by On Exchange enrollees.
• Lead the discussions with the release management teams when needed in relation to Go-Live dates and aligning with the enterprise release dates

Confidential, Basking Ridge, NJ

Senior IT Systems Analyst Consultant

Responsibilities:

• Working closely with the Product Owners and Solution Architects to understand the requirements (BRDs/PRDs).
• Working with the current application and current functionalities in order to understand the current features of the system
• Identify the Gaps between the current application and the requirements.
• Reviewing the results of the gap analysis with Solution Architect, Product Owner, Developers and the QAs.
• Creating User stories and Tasks with proper sizing and estimation.
• Worked as a Scrum Master in absence/transition of the team’s scrum master.
• Conducted the daily standups, identified impediments and send out the daily status report to the high management.
• Reviewed the Burn Charts and Velocity of the scrum team with the scrum master.
• Participate in the scrum of scrum calls.
• Participate in the Product Backlog grooming ceremonies.
• Participate in the Team Retrospective in order to identify things which went well and how things can be improved based on various parameters.
• Worked with the Project Managers and Program Leads in order to remove the impediments.
• Facilitating the JAD sessions to gather the requirements.
• Working closely with the scrum master in order to identify the user stories and create them with Rally.
• Working closely with the QAs to review the Test Cases and Test Plans based on the technical design documents.
• Working closely with the QAs to resolve the issues faced during the end to end testing.
• Working closely with the developers to develop RESTful APIs (web services).
• Working closely with the Enterprise Logical Data Modeling team to create enterprise level logical model (canonical modeling).
• Created WADLs and XSDs and worked with the production support team as well the Test Harness team to test and deploy high quality web services.

Confidential

Systems Analysis Senior Specialist

Responsibilities:

• Worked closely with Business Subject Matter Experts (SMEs) as part of Requirement Gathering stage and creating Technical Use case Documents and Graphical User Interfaces (GUIs)
• Worked closely with the Project Manager and different matrix partners (Business Users, Pricing team, Sales team) in order to prioritize the change control items.
• Facilitated Designed and executed the SQL queries on the DB2 database to identify the data issues related to the renewal data refresh in to the application.
• Worked with the DB2 (Pricing database) team in order to correct the data issues for a successful rates output in the application.
• Worked as a Production Support Systems Analyst by researching/resolving the issue, creating service requests for future changes in the application with the upcoming releases.
• Provided Short-term and Long-term workarounds for the issues/defects until they are fixed in the application.
• Change control calls in addition to generating the weekly change control log and maintaining the change control log using Service Request (SRT) application.

Confidential

Systems Analysis Senior Specialist

Responsibilities:

• Worked closely with Business Subject Matter Experts (SMEs) as part of Requirement Gathering stage and creating Technical Use case Documents and Graphical User Interfaces (GUIs)
• Worked with the developers to identify the data elements in addition to defining the user interface requirements.
• Worked with the QA team and the business team in the testing phase of the project cycle.
• Worked as a Production Support Systems Analyst by researching/resolving the issue, creating service requests for future changes in the application with the upcoming releases.
• Provided Short-term and Long-term workarounds for the issues/defects until they are fixed in the application.

Confidential

Systems Analysis Senior Specialist

Responsibilities:

• Worked closely with Business Subject Matter Experts (SMEs) as part of Requirement Gathering stage and creating Technical Use case Documents and Graphical User Interfaces (GUIs)
• Worked with the developers to identify the data elements in addition to defining the user interface requirements.
• Worked with the QA team and the business team in the testing phase of the project cycle.
• Created Test Scenarios and performed system testing.
• Worked as a Production Support Systems Analyst by researching/resolving the issue, creating service requests for future changes in the application with the upcoming releases.
• Provided Short-term and Long-term workarounds for the issues/defects until they are fixed in the application.

Confidential

Business Analyst

Responsibilities:

• Worked as the lead Systems Analyst with Project Manager, Business users (SMEs) and QA lead in order to customize the SRT application to meet iQuote application’s requirements.
• Facilitated the Joint Application Development (JAD) sessions including the Key Business users, Systems Analysts, QA lead and Project Manager.
• Created Procedure document for the rest of the user community of the application.
• Helped other users to get the access of the application and to generate change control reports for review by the higher management.

Confidential

Systems Analysis Senior Specialist

Responsibilities:

• Worked closely with Business Subject Matter Experts (SMEs) as part of Requirement Gathering stage and creating Technical Use case Documents and Graphical User Interfaces (GUIs)
• Worked with the developers to identify the data elements in addition to defining the user interface requirements.
• Worked with the QA team and the business team in the testing phase of the project cycle.
• Worked as a Production Support Systems Analyst by researching/resolving the issue, creating service requests for future changes in the application with the upcoming releases.
• Provided Short-term and Long-term workarounds for the issues/defects until they are fixed in the application.