Summary

Over 7 years of extensive experience in the field of business analysis, Business process design, project management, streamlining, object oriented analysis, system analysis and design, software verification and validation.

• Expertise in defining scope of projects based on gathered Business Requirements including Documentation of constraints, assumptions, business impacts, Project risks & scope exclusions.
• Good understanding in the Business Workflow of Banking, Cash management, Insurance and Financial industries.
• Experience in the field of Information Systems as a Business Analyst experience in Rational Unified Processing (RUP), Unified Modeling Language (UML). Also exposed to all stages of SDLC (Software Development Lifetime Cycle)
• Extensive experience with Flow charts, Use Case Diagrams, Sequence diagrams, Activity diagrams and Use Cases.
• Experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions.
• Expert in working with Subject Matter Experts (SME's) across each group during entire SDLC.
• Experience in interacting with business users and executives to identify information needs, gather Requirements, and authoring Business Requirement Documents.
• Experience of SDLC, Waterfall, Agile and RUP methodology and project life cycle.
• Worked extensively with QA Team in understanding test cases, test plans, User Acceptance Testing (UAT) and ensuring that the software meets the system requirements. Specifications and design documents.
• Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.
• Experience in writing BRDs and FRDs for accounting applications.
• Experience in DataWarehousing
• Expertise in Verbal and Written Communication. Excellent analytical & problem solving skills. A team player with strong interpersonal and communication proficiency.

Technical Strengths:

• Extensive knowledge of Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), the waterfall cycle, Agile methodology and MS Visio professional.
• Proficient in interacting with business users, identifying information needs and initiating process changes, requirements gathering, and authoring Use Case Diagrams deploying UML and use case specification documents (USD).
• Created Risk Analysis documents, Risk Management Plan, URS, FRS, business process flow System.
• Participated in business and technical design sessions with developers and QA analysts along with hands on expertise in process identification, project management, direct customer interaction and leadership responsibilities.

Educational Qualification

• Post Graduate Diploma: Financial Markets and Portfolio Management (PGDFMPM)
• Bachelor of Management Sciences (BMS)

Tools / Skill sets

Operating systems

MS Windows NT/2000/XP/ME/95/98

Databases

SQL Server, MS Access

Modeling Tools

MS Visio, Rational Rose, Enterprise architect

Requirements Management Tools

RequisitePro

Testing tools

Quality Center, QTP

Software

MS Office Suite(Word, Excel, Access, PowerPoint & Outlook), Adobe Acrobat, Lotus Notes

Confidential, NC Jun 08- Present
Sr.Business Analyst

Description: Wachovia is the fourth largest bank holding company in the United States. Wachovia Corporation is a diversified financial services company that provides a broad range of banking, Cash management, asset management, wealth management, and corporate and investment banking products and services.
The project involved developing a Management Reporting System (MRS) to gauge the performance of banking services of the company. It helped the management to monitor and track performance of each activity based on different regions. MRS is a web based (internet/intranet) infrastructure used by the employees to enter the data based on various banking service activities. The management can review all the data in the forms of reports that gets generated. The users have different kinds of roles and based on their roles they can input or access the data.

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Incorporated the best practice methodologies as advocated by the Rational Unified Process.
• Designed and analyzed Use Case model and test procedures based on RUP methodology.
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Requisite Pro. Performed user interviews, JAD sessions.
• Wrote Functional requirements specification (FRS) documents as per the Business requirements and process flow.
• Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Designed and developed project templates based on SDLC Methodology
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis

Environment: MS Visio, Rational RequisitePro, Rational Rose, SQL, UML, Rational Unified Process, Test Director, MS Office, SAP

Confidential, NY Nov 07- Jun 08
Sr.Business Analyst

Description: The project was to develop a Financial Portfolio Management System to manage, trade, process the orders and trade activities and provide integrated solutions for, Private client portfolio managers, Institutional investment managers, Dealer Brokers, Private banks. The present product, Visual FPM (Visual financial portfolio management system) runs on Windows 2000 / XP platform.

Responsibilities

• Interacted with the SMEs (Subject Matter Experts) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Identified Use Cases from the requirements and wrote Use Case Specifications.
• Created business process workflow diagrams (Activity diagrams) in Visio.
• Analyze the product backlogs and sprints backlogs using Agile methodology.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project; educated clients and stakeholders on the benefits and risks associated with the project.
• Provided strong direction to the development team in understanding and implementing requirements.
• Performed Technical writing, document design, content design and presentations.
• Developed user guides, help systems, training materials, storyboards, policies and procedures, Web-based content, newsletters and corporate communications.
• Worked Extensively in Agile Methodology, participated in creating stories, assigning story points.
• Perform general project tasks of reporting project status and team meeting minutes.
• Participated in System testing, User Acceptance Testing (UAT) and used Test Director for defects tracking and reporting.

Environment: Asp.Net, Java/J2EE, Windows2000/XP, Rational Requisite Pro, Rational Rose, MS Project, Test Director.

Confidential, NY Sep 06 - Nov 07
Sr.Business Analyst

Description:Confidential, is one of the largest futures and options brokers in the world. The Futures & Options group "F & O" is widely recognized as one of the most technically advanced central clearers providing the service of brokering and clearing futures, options and other exchange-traded contracts. This front to end service includes a robust electronic trading platform, functionally rich post trade application and superior customer service.
Create one single, consolidated repository for all F & O client information that will be the foundation to a comprehensive client profile and managed documents of different requirements of one or related systems.
Responsibilities:

• Gathered high level requirements, wrote BRDs and developed scope of the project for the implementation of the project.
• Conducted weekly meetings with the business for deciding the Policies and Procedures to be followed.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Conducted interviews, conference calls and JAD sessions during the process of Requirement Gathering.
• Documented and managed CMR's (Change management requests) across the full life cycle of the project.
• Prepared the Project Charter and the Business Requirement Document after analyzing the requirement.
• Understand the As Is system and develop the To Be system concept and prepare the System Process flows.
• Used AGILE methodology to deliver best practices.
• Worked with IT to develop business system functional requirements to enhance systems capabilities in support of re-engineered processes using six sigma standards and CMMI model.
• Checked Business Readiness and determined activities of flow.
• Also performed User acceptance testing on all applications.
• Assessed risks, costs and potential benefits of alternative business process.
• Created Risk Analysis documents, Risk Management Plan, FRS, business process flow System.
• Effectively monitor and adjust business strategy and plans on a real-time basis

Environment: Requisite Pro, Windows 2000/XP, Microsoft Office SharePoint 2007, MS Office, SQL Server, MS Project, MS Access

Confidential, Dublin, OH Jun 05 - Aug 06
Business Analyst (P & C Insurance Department)

Description: This Project was aimed at Migration of homeowners from the existing legacy system to a new Agent Pak System. The project involves Creating and enhancing the policy screens used by their agents. The Project Goals and Objectives are to provide customer disclosure on-line and on statements, to maximize retention of assets at Nationwide Financial and optimization of processes involved in annuitization (manual vs. automated).

Responsibilities:

Defined scope of project along with vision statement Accumulated customer requirements from various end users through surveys, interviews and JAD sessions Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution Performed Gap analysis (between requirements and current or selected technology). Functional product comparisons from an "is-as" system to a "to-be" system Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Visio. Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application. Designed the look and feel requirements of the application through wire framing in MS Visio for better illustration of the application. Generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing Worked in web based collaboration and document management. (Share point) Dealt extensively in Domestic business group and managed projects using MS Project. Updated and modified progress and resources allocation in MS project for the team Suggested measures and recommendations to improve the application performance. Designed and created Excel sheets to provide market analysis charts.

Environment: MS Visio, MS Office, MS Project, RUP, UML, Java, Oracle, and SQL

Confidential, Mumbai, India Jun 03 - Apr 05
Business Analyst

Description: Confidential, offers high quality sanitary products focusing on for male, female and baby. The goal of the project was to develop Web Based E-commerce site for purchasing healthcare, baby, and sanitary products. This application was developed for online buying transaction. It provides utilities for selecting products, payment modes and membership login for the discounts. The project was developed in ASP and the system is fully web enabled when a customer login and orders items by selecting from e catalogue, the data is transmitted to the application server, which in turn transmit to the process server and to the database server, accountabilities included procuring requirements for order management system.

Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Prepared flow charts, Use Cases & UML State Diagram for different scenarios.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: Rational Unified Process (RUP), Windows NT/XP/2000, UML, UNIX, MS-Project, MS-Office Suite, MS Visio, Mercury, Test Director

Confidential, India Nov 01 - May 03
Jr. Business Analyst

Reliance Mutual Funds - Worked during the 'New Fund Offer' (NFO) on Equity Linked Savings Scheme (ELSS)
Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Assisted the technical team in translating application functionality into application architecture.
• Organized meetings to discuss outstanding issues with team members.