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Business Analyst Resume

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PROFESSIONAL SUMMARY:

  • Over (6+) SIX PLUS Years of IT experience as a Business Analyst for collaborated with various teams to affect a seamless transition of knowledge and requirements in a SDLC Process.
  • Diverse experience working with various domains which includes Retail, E-commerce, Healthcare and Insurance.
  • A diverse experience in the industry working on cross-functional and multi-cultural teams.
  • In depth understanding of the AS-IS and TO-BE business processes.
  • Experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, design, development, testing and deployment.
  • Excellent Analytical skills in understanding and identifying the Business process and conducting feasibility studies to develop Scope and Vision Document.
  • Expertise in identifying High level requirements and analyzing and uniquely defining each Business Requirement into Functional Requirements.
  • Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
  • Created and Simplified Business Use Case documentation- both Pictorial and Descriptive.
  • Knowledge and understanding of all the methodologies and experience in Agile and RUP methodologies.
  • Adept with different Requirement Elicitation techniques like, JAD sessions, Document analysis, Prototyping, Reverse engineering, Observation, Role playing, Market Survey, Interview, Brainstorming, Requirement workshop.
  • Expertise in creating Wire frames/ Mock ups using MS Visio.
  • Excellent skills in facilitating Joint Application Development (JAD) for eliciting functional requirements that support the High Level business requirements and documenting business process flows.
  • Experience in writing Business Requirements Document (BRD), Functional Requirements Document (FRD)
  • Proficient in writing and executing simple SQL queries against the database to check for the ER relations with the requirements document.
  • Conducted Stake Holder analysis to get a clear understanding of the process and various roles and responsibilities of the team members and to know the POC-Point of Contact.
  • Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
  • Expertise in assisting the Testing Team in creating the Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage the defects using the Defect Tracking system.
  • Experience in conducting User Acceptance Testing
  • Reviewed the Test Cases for UAT and performed alpha and beta testing in UAT phase of the project.
  • Expert in writing detail system use cases, developing business test cases, and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users

TECHNICAL SKILLS:

Operating Systems : Windows 9x/XP/2000/XP/Vista, UNIX, Linux.
Methodologies : RUP, AGILE, SCRUM
Business Modeling Tools : MS Visio, MS Project, Requisite pro, HP Quality center
Databases / Query Tools : SQL, MS Access, Oracle,
Bug Tracking Tools : Rational Clear Quest, HP (Mercury) Quality center/Test
Others : MS Word, Excel, MS SharePoint, Power Point & Outlook

EDUCATION:

Bachelor of Computer Sciences Osmania University, Hyderabad, AP, INDIA

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL Jun 2011 - Till Date
Role: Business Analyst

Confidential, stores looked quite different from our present self-service stores. It is the Historical Foundation\'s aim to build an understanding of early Walgreens store culture and to help educate the public about the role Walgreens played in the history of retail pharmacy. In 1986, the Historical Foundation unveiled a reproduction of the first Walgreens drugstore, which opened in 1901.

Responsibilities:

  • Interacted with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
  • Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis with Document and Records Management.
  • Employed SDLC for the purpose of monitoring the project and also followed the step-by-step procedure.
  • Performed GAP analysis on business process after performing AS-IS and TO-BE analysis
  • Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
  • Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD.)
  • Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution.
  • Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
  • Implemented Agile methodology for rapid delivery of the high quality application and also for development with customer needs and company goals and acted as a scrum master to organize sprint process.
  • Created data mapping templates and aided the development team to reduce the bandwidth of the project.
  • Created store procedure using SQL and also created data structure.
  • Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are met.
  • Participated in and contributed to as-is and to-be Process Modeling Sessions, and build process models responsible for analysis and reporting.
  • Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
  • Created Screen Mockups using HTML.
  • Maintained various versions of the documents generated during the project using Rational Clear Case
  • Defined testing objectives and verify requirements are testable.
  • Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro.
  • Responsibilities included Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing.
  • Created detailed test plans and testing strategies and ensure these are executed extensively, which includes executing SQL queries to retrieve data and test.
  • Experience with requirement management tool and test management tool such as Mercury Quality Center.
  • Provided support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.

Environment: Req Pro, Clear quest, Clear Case, Rational Rose, UML, MS Office, MS Visio, MS Project, HTML, TSS, SQL, Win Runner, Quality Center.

Confidential, Old Bridge, NJ Jan 2010 - May 2011
Role: Business Analyst

Confidential, a full service commercial bank headquartered in the Township of Old Bridge. Amboy is a private independent community bank and fully intends to remain independent. Protecting the Bank\'s heritage, integrity and long-standing commitment to excellent customer service is of utmost importance to us.

Responsibilities:

  • Conducted analysis studies that serve as input to the strategic planning, goal setting, and approach to achieving the goals.
  • Helped the PM in initiating the project, preparing the Business case and planning it.
  • Defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing & improved business process to redefine to process (BPI) and SOPs.
  • Identified and defined Business analyst work Strategy and requirements risk approach and determine planning considerations finalized (RUP).
  • Collected requirements (using) Brain storming, Document analysis, Focus Groups, Interface analysis, Interviews, JAD, prototyping, survey, reverse engineering and user task analysis for various reporting types like CLUE (Comprehensive loss underwriting exchange, Change Report, Claim Count, Claim summaries).
  • Explained the solution model, analyze the functional requirements, prepared the Use cases, defined user profiles, defined the supplementary requirements, defined assumptions and prepare the traceability matrix and validate the requirements.
  • Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per the business requirements and process flow.
  • Created Business Intelligence reporting for better understanding of business process and data.
  • Assisted System Architects and Quality Assurance Analysts in creation of various tests by using Quality center.
  • Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
  • Assisted in deletion of defects and bugs, in order to meet specific requirements and deadlines for successful execution of the project.

Environment: Visual Basic, Oracle 11i, MS-Project, MS-Visio Windows 2000 Server, Windows 2000, Rational Tools, RUP, HPQC

Confidential, Tampa, FL Mar 2009 - Dec 2009
Role: Business Analyst

Confidential, is the leader inSouth Florida Medical Insurancefor Miami, Broward, and Palm Beach County. They insure your police, your teachers, and all Broward county government officials.

Responsibilities:

  • Interacted with project team to define system objectives and scope, and identify constraints and the measures of success for the system to be developed.
  • Coordinated JAD sessions to understand the user requirements and also their system's implementation.
  • Worked extensively through agile methodology by dividing the application into iterations and acted as the Scrum Master in each iteration throughout the SDLC.
  • Developed custom score cards for all bank loan products after analyzing the risks involved.
  • Worked with data marts specific to loan parameters for analyzing the preliminary information and attribute classification.
  • Gathered primary input/output requirements and modeled the processes in Context diagram using MS Visio.
  • Assessed the flaws in the existing as-is system and made clear recommendations of Business Process Improvements and incorporated them in the future to-be system design.
  • Coordinated team in bringing about Business Requirements, Architectural Specifications, Corporate Priorities and Functional Specifications
  • Made Screen Mockups/Definitions using Excel.
  • Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using MS Visio so that developers and other stakeholders can understand the business process.
  • Monitoring project progress and performance and providing Status Reports to the project sponsor.
  • Designed and implemented basic SQL queries for QA testing
  • Participated in User Acceptance Testing on the Business-to-Business Transaction testing.
  • Responsible for organizing the Quality Analyst (QA) walk through to explain proposed changes.
  • Used Test Director Application for automated testing. Coordinated with the test team to check the weekly status and report the same to the project manager and discussed project manager and other team regarding State Flow Process.

Environment: Agile/Scrum, MS Office, MS Visio, MS Project, HTML, SQL, Test Director.

Confidential, Charlotte, NC Nov 2007 - Feb 2009
Role: Business Analyst

Confidential, is a growing Fortune 400 Company, Being a compelling place to shop means they strive to offer their customers a unique mix of products ranging from food and beverages to household cleaners, laundry products, housewares and apparel.

Responsibilities:

  • Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements.
  • Liaised between technical and business teams for obtaining status/updates as well as sharing best practices.
  • Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
  • Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
  • Created User Requirement Specifications (URS), Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents.
  • Created Use cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams and Business flow diagram using Rational Rose and Rational Requisite Pro.
  • Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
  • Created complex stored procedures using SQL with multiple table joins and comprehended and isolated areas problems.
  • Made Screen Mockups/Definitions and Dependencies using Excel.
  • Extensively used SharePoint to document project processes and procedures, communicate requirement and version control them.
  • Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
  • Experienced setting up test scenarios and executing on these scenarios and worked closely with testing team to make sure all the changes made to requirements documents are implemented in there Test Cases
  • Maintained various versions of the documents generated during the project using Rational Clear Case
  • Used Agile development methods to promote development iterations, team work, collaboration and process adaptability and strong experience with Scrum
  • Created User Stories to capture all requirements.
  • Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
  • Conducted GUI testing, Functional Testing, Smoke Testing, Integration Testing, Performance and User Acceptance Testing on the application.
  • Extensively worked on Mercury Test Director for bug reporting/tracking.
  • Worked with SQL extensively to test database integrity.
  • Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project
  • Conducted Training Sessions to familiarize users with system.

Environment: Agile/Scrum, Rational Rose, COGNOS, Rational Requisite Pro, UNIX, MS Visio, MS Project, MS SharePoint, HTML, Windows, Oracle, SQL, people soft, IBM Web sphere, Business Intelligence.

Confidential, Hyderabad, India May 2005 - Oct 2007
Role: Business Analyst

Confidential, is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and taxes.

Responsibilities:

  • Worked with the Stakeholders and business users in identifying the business requirements.
  • Authored Business Requirement Document (BRD), Functional Requirement Specification (FRS) and User Requirement Specification (URS) for application development.
  • Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
  • Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Database Flow Diagrams using MS Visio.
  • Provided support to the development team by utilizing the Rational Unified Process (RUP). Trained and mentored the IT staff in the RUP process, Rational Suite tools and how they fit into the process.
  • Ability to self-manage multiple projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or Business unit level solutions.
  • Conducted Joint Requirements Planning (JRP) sessions as a facilitator to gather requirements from the business area and conducted JAD sessions with IT group.
  • Authored progress and completion reports, which were then submitted to project management on a weekly basis.
  • Involved in UAT, test plans, documentation of test reports, etc.

Environment: MS Office, MS Visio, MS Project, HTML, SQL, Test Director.

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