Business Analyst Resume
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Houston, TX
SUMMARY:
- A talented, focused goal - oriented individual with excellent communication skills; seeking a position as a Sr. HCM/HRIS Time Management Consultant. Utilizing over 20 years of experience in HR, HRIS, Payroll and ERP system management with the ability to lead and execute an organization’s strategic vision with excellence in execution.
- 5 Years of Project Management Experience
- 5 SAP/ADP Global HCM Full Life Cycle Implementations (OM, PA, PY, CATS & BN)
- 3 SAP/ADP GlobalView Upgrades
- 3 Integration Projects between HRIS and Time Systems (KRONOS, CATS, Fieldglass & eTime)
- 2 SAP Employee Central SuccessFactors Design Functional Implementation
- 2 SAP SuccessFactors & Fieldglass
- 1 ADP eTime GlobalView Design Functional Implementation
- Implemented ESS/MSS Portal Manual
- Implemented End-User Manual
- Implemented and Facilitated ERP, ESS/MSS and End-User training for the entire organization
- Facilitated and Lead UAT Enhancement testing for various ERP systems
- Provided Project metrics reporting for Upper Management Team
PROFESSIONAL EXPERIENCE:
Business Analyst
Confidential - Houston, TX
Responsibilities:
- Provide solutions on HCM module - OM & PA
- Provide ad hoc training and knowledge to business super-users as required in run and maintain activities, such as remedial training, issue resolution, etc.
- Perform QA on training materials, manage pilot testing to ensure smooth Go-Live process, report and monitor effectiveness of all training conducted.
- Ensure learning and performance objectives are appropriate for target audience.
- Conduct Instructor lead training sessions using methodology that includes PowerPoint presentations coupled with exercises utilizing an SAP training environment.
- Develop curriculum, create schedule test that support the client and training teams
- Works with the HRT Project/Enhancement Lead to identify and prioritize projects/enhancements requested by the COE
- Primary HR Functional Lead on projects and enhancements and works with the HR
- Work with ABAP developers and provide functional specs to develop customized solutions
- Translate requirements into system solutions (either through direct system configuration where applicable, or partnering with IT or a third party for advanced configuration)
- Develop business acumen to properly manage and document business requirements, build use cases, and testing scenarios
- Assist in execution of project life cycle, including as-is and to be analysis, scope definition, process improvement and testing
- Assist with problem solving and issue resolution - including escalation and prioritizations
- Test and document system changes
- Ensure successful rollout and ongoing support of projects/enhancements
- Provides frequent status update on projects/enhancements and escalates issues/risks as necessary
Lead Business Analyst
Confidential - Houston, TX
Responsibilities:
- Gather business requirements and documentations.
- Lead Business Analyst SAP HCM Lead responsible for reviewing requirements, QA functional testing, data migration, data analysis, writing SOW’s and documentation
- Performed UAT testing and G2 Extract verification and reconciliations.
- Consistently assess current customized solutions to identify and recommend ADP GV standard solutions
- SAP HCM Time management implementation which Includes configuration of work schedule.
- Oversee the configuration of Time management with the clock.
- Configuration of personnel calculation rule to meet customer requirement
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces
- Ensured solution quality and serve as the primary point of contact for ADP GV solution design between the project team, third party vendors, IT and the PMO process within the functional business area.
- Lead Business Analyst, Systems Analyst, Team Leaders and Project Managers to design and implement ADP GV HR/ Comp Services Solutions in partnership with subject matter expertise from the specified HR/ Comp Services Business.
- Provided architectural oversight and guidance to the ADP GV HR/ Comp Services development team to ensure high-quality technical solution designs during the detailed design, build, test and deploy phases that conforms to architecture principles and standards.
- Detect critical deficiencies in the ADP GV HR/ Comp Services architectures and recommend improvements.
- Functional Support for PA and Time
HRIS Lead Business Analyst
Confidential - Houston, Texas
Responsibilities:
- Monitor and maintained all functionality of HRIS Systems
- Primary liaison with HRIS vendors contacts to ensure system effectiveness including upgrades and changes as they occur
- ADP GlobalView Lead responsible for requirements gathering, functional testing, data migration, data analysis, writing SOW’s and documentation
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces.
- Ensure activities are performed in a manner that that meets ADP GlobalView and/or DuPont’s requirements while adhering to ADP GlobalView best business processes.
- Reviewed and defined methodologies/process ensuring Payroll Specialist is trained following GlobalView and or DuPont's business requirements.
- Research, test and updated ADP CRM Incident / Change Management Tickets, Run SSL Data Loads and Reconcile Data Test Global view configurations and make recommendations for system improvements
- Ensured Payroll Specialist are applying consistent methodologies and meeting Client's Global view SLA
- Defined Interface SAP/Global test scripts for payroll third party vendors.
- Monitored day to day operations to ensure Payroll Specialist perform in accordance to the define roles and processes.
- Data mapping from SAP to GlobalView Data reconciliation between SAP, GlobalView, payroll vendor and SAP Success Factors.
- HCM Functional Support
Business Analyst
Confidential - Houston, TX
Responsibilities:
- Navigating Success Factors, add new hires, changes, transfers and workflow, create and maintain positions and Employee Central Reporting (ad-hoc)
- Collaborated in gathering all the functional requirements to enhance and correct existing errors.
- CATS configuration
- Work closely with incident / change management team. Training Lead to review and approve curricula, courses and lessons and reviews and provides input to proposed training schedule.
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces.
- Review and write business process design documents for HR and CATS workflow.
- Review functional designs for conversion, interfaces and enhancements.
- Training material preparation and delivery. Prepare write-ups to communicate to impact of HR / CATS activities leading up to production.
- Participate in various functional testing activities Data clean-up and validation with business units and HR before cut-over.
- Review and validation of data and stabilization post go-live Month end support and training post go-live Facilitate CATS training sessions.
- Data mapping from SAP to SuccessFactors (Implementation project) Data reconciliation between SAP and SuccessFactors.
- CATS Functional Support for Employees and Contractors
HRIS Consultant
Confidential - Houston, TX
Responsibilities:
- Track system updated and coordinated implementation to ensure continuity of operation to support business need
- Maintained payroll calendar Implementation and support of payroll functions of SAP ECC 6.0 Process and system design, configuration, integration testing, user training and post go-live support.
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces
- SAP configuration and functional support for bi-weekly payroll processing.
- Troubleshoot and resolved incident change management tickets.
- Create, review and approve supporting documentation of end-user requests for reports, changes in functionality, enhancements, reorganizations and changes in master data Perform configuration and schema builds in accordance with highest.
- SAP build and documentation standards.
- Daily support of production payroll environment for all US based employees including error review, and emergency technical support.
- Collaborated with other payroll teams to resolve complex issues.
- Work closely with business owners to determine exact payroll configuration and schema defect or build requirements as well as review of modifications prior to move to production.
- Accurately and thoroughly document change requirements.
- Develop configuration or schema modifications thoroughly testing accuracy and impact.
- Ensure that assigned work completed in a timely fashion and is coordinated across functional areas when required.
- Created, reviewed and approved supporting documentation of end-user requests for reports, changes in functionality, enhancements, reorganizations and changes in master.
- HCM ADP End-user Functional Support
SAP HCM Functional Lead
Confidential - Houston, TX
Responsibilities:
- Design Org structure as per customer requirement
- Reporting Relationship
- OM-PA integration.
- Cost center relationship with controlling module.
- Personnel Actions configuration.
- Info types, Info groups and Info type menus as per business requirement.
- Dynamic Actions for mail trigger on the execution of personnel action.
- CATS/Time management configuration.
- Configure time types absence and attendance codes
- Configure Work schedule
- Configuration of time schema
- Create Holiday Calendar and Factory Calendar and their assignment with objects of SAP.
- Configure Daily Work Schedule, Period Work Schedule and Work Schedule Rule.,
- Customized reports.
- Lead SAP HCM functional analyst in the implementation, testing and training of all HCM Modules
- Support ESS & MSS
- Ensured SAP systems & automated processes are accurately & adequately meeting the needs of the HR, Shared Services & PY departments
- Redesigned Enterprise, Personnel & Organizational structure globally to leverage SAP best practice & make the foundation for global ESS/MSS rollout
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces
- SAP HCM Lead responsible for requirements gathering, functional testing, data migration, data analysis, writing SOW’s and documentation
- Tested, approved and implemented system upgrades/patches as necessary
- Used standard, custom, & ad-hoc reporting tools to validate data entry activities for inconsistencies or errors & takes the necessary action to resolve issues ¬ify the appropriate master data & PY team of corrections &potential follow-up activities
- Compose HR documentations for SAP/PY throughout global HR areas of responsibility
- Developed training material/procedures & trained end-users in the proper use of ERP systems
- HCM functional support for ESS/MSS Workflow, Payroll and Org. Management
Solution Architect Team Lead
Confidential
Responsibilities:
- Supported the programming, management & maintenance services required to implement & support new installations or maintain & improved existing SAP system for clients
- SAP Architect Lead responsible for requirements gathering, functional testing, data migration, data analysis, writing SOW’s and documentation
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces.
- Managed SAP transports, support packs & UAT testing Responsible for planning, analyzing & defining software design strategies & solutions
- Planned, defined & supported the delivery of future functional& technical capabilities for SAP & group of applications
- Supervised On/Off Shore Business Analyst (staff of ten)
- Coached other team members to develop stronger functional & technical skills for the applications which they are aligned to support
- Collaborated with Project Mangers, other Architects, Developers & Testers to define the intended business & technical capabilities that the team needs to deliver as part of a project
- Analyzed and make required changes to stabilize the current HCM Payroll System
- Resolve issues related to current system design and settings (resolve help desk tickets, configuration, issues), proposed and document solutions, perform configuration and testing because of stabilization efforts
- Works closely with the business, payroll& IT clients to ensure IT development plans are in line with the Marketing, Operations, & IT goals of the client; to define & clarify business requirements
HRIS/Payroll Analyst
Confidential - Houston, TX
Responsibilities:
- Designed and implement Business request form for HR and Payroll request (End to End process)
- Documented and implemented process manual HR, Payroll, Benefits, Compensation and Data Management end-users
- SME for Expats and US Payroll
- Lead technical and functional process and system enhancements implementation, including, testing and training of all HCM Modules
- Build reports, dashboards and ad hoc reports for management and human resources departmental needs
- Collaborated with IT and HR to establish automated interfaces and customizations
- Conducted training for end-users and managers as needed
- Conducted data audits within HRIS systems, research audits findings; make appropriate corrections/upgrades
- Closely adhere to all system change control policies and procedures protecting data and functionality integrity
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces.
HRIS Payroll Lead
Confidential - Houston, TX
Responsibilities:
- Payroll SME during the implementation of SAP Payroll
- Prepared test scripts and performed end user testing system configuration, changes, problem resolution, enhancements, upgrades and integration activities
- Developed and maintained process documentation
- Processed weekly, bi-weekly, semimonthly and monthly payroll for approximately 5000 U.S. employees
- Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor interfaces
- Supported users by resolving system/process issues; prioritized and follow-up on resolutions in a timely manner.
- Participated in projects led by other Project Managers in different areas.
- Define new or use existing system help check procedures, train responsible users and control executions
- Raise any improvement needs for system of processes
- Proactively addressed risks and potential issues, escalate issues according to the agreed procedures
Human Resource Management
Confidential, Hoffman Estates, IL
- Owns Time Management for Sysco. Serves as the Subject Matter Expert for eTime. Drives design and configuration of Time policies for union and non-union associates within the HRIS system. Partners with OpCos to remove roadblocks and errors and implements a business process for eTime, incentive, and other payment data to be fed to Payroll
- Partners with OpCo CFOs and HR leaders to understand associate time management business challenges and deliver technology solutions to address those, providing a one stop shop for Time management at Sysco and helping ensure on time delivery of Time data to Payroll
- Manages Time clock setup and configuration across the enterprise. Works with Time clock vendors, HRIS and BT (IT) partners to address issues timely. Manages requests via a case management tool. Establishes and maintains SLAs
- Drives and optimizes business processes for Time data maintenance and demonstrates a strong understanding of the various systems that house HR and Payroll data as well as the integration between those systems and the time system. Works with HRIS, BT, and Payroll teams to deliver and maintain high levels of Payroll accuracy rate
- Manages the integration between HRIS and Time systems
- Provides functional expertise and business needs during technology implementations and upgrades (Workday Payroll and Time, eTime); Exhibits project management mindset