Business Analyst Resume Troy, MI - Hire IT People

SUMMARY:

Detail oriented professional with analyst and management experience working across multiple industries.
Capable of creating creative visualizations and reports using Power BI and Google Analytics.
Skilled in using advanced Excel and RapidMiner for large business data analysis.
Proficient in using Microsoft Office Suite (Outlook, Excel, Access, Word, PowerPoint).
Possess strong communication (written and oral), decision making and project management skills.
Recognized for the ability to work with very diverse project members and staff.
Highly capable problem - solver and an excellent leader effective in motivating staff to work with a spirit of collaboration.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Troy, MI

Business Analyst

Evaluated business process and systems, and documented test procedures, test plans, and test cases in HP ALM.
Gathered and documented business requirements from the users.
Performed requirement analysis to uncover areas of improvements and capabilities of the system.
Communicated solutions and findings with stakeholders via meetings and presentations.
Conducted test runs and resolved any issues to validate the correct functioning of upgrades in the software development.
Provided recommendations and conducted tuning of parameters to reduce the false positive alerts generated in the system by 75%.
Eliminated the cost of getting customized reports directly from vendors by creating macros in excel to automate data cleaning, increase efficiency and reduce the time utilized by the user.
Performed manipulation, transformation and cleansing of financial data to deliver significant data in reports.
Updated the applications with the cleaned data to accommodate new customers after the acquisition of new branches.

Confidential, MI

Research Assistant

Facilitated in data collection from various sources and surveys.
Provided assistance with the preparation of project related reports and presentations from the research.
Submitted documented researched data and fact sheets after careful analysis.
Utilized time management and MS Office skills to accomplish various tasks and deadlines.

Confidential, MI

Supervisor

Managed day-to-day activities, established priorities and monitored the staff.
Collaborated with management to develop and implement procedures to improve and maintain high-quality dining.
Developed efficient teamwork by providing training to new supervisors and other employees.
Motivated staff by providing an environment conducive to open communication and opportunities for development.
Resolved customer concerns and issues for improvement and satisfaction.

Confidential

Quality Control Analyst

Performed various inspections and tests on products to detect issues and deviations from specifications.
Documented and communicated daily work activities and test results in the form of reports.
Identified and communicated risks, the level of risk determined and necessary corrective actions.
Participated in team meetings and internal quality audits.