SUMMARY:

• Formally trained, and Certified Scrum Master and experienced Business Analyst responsible for driving adoption of Agile and Lean values, principles, and practices for multiple distributed and collocated delivery teams.
• Fostered a culture of collaboration & continual learning resulting in measurable improvements across all team members.
• Experienced in working with traditional and agile Software Development Life Cycle (SDLC) methodologies. Delivered technology projects in Waterfall, Waterfall - Scrum Hybrid, Agile-Scrum, Scaled Agile Framework (SAFe), Kanban Principles, and good exposure to development practices including Test Driven Development, Behavioral Driven Development.
• Worked closely with Business Users, Product Owners, Project Managers, Technical teams, Solution Architects, Quality Assurance, Deployment, Maintenance team, DevOps team and Scrum teams through all phases of SDLC.
• Extensive experience working in a Scaled Agile Framework (SAFe) environment as a Scrum Master.
• Multiple years of experience facilitating Scaled Agile and Scrum ceremonies including Program Increment (PI) planning, sprint planning, retrospective and backlog grooming; prioritization at portfolio/program/team level; cross team dependency management; features and user story writing workshops and coached multiple scrum teams to achieve project milestones.
• As a Scrum Master, resolved impediments hampering team progress and quality of product. Used Sprint Burndown Chart to track velocity and Assisted Product Owner in creating Definition of Done, Definition of Ready, and Acceptance Criteria during the Product Backlog Grooming ceremony.
• Efficient at using Prioritizing techniques (MoSCoW, Kano Model, Business Value, Walking Skeletal, Forced Ranking and Technical Risk) and used Estimation techniques (T-Shirt Sizing, Planning Poker, Relative Mass Valuation) to estimate the User Stories after they were broken down from larger EPICS using INVEST criteria.
• Facilitated tracking of Sprint and Release by using Burn-down charts and tracked and managed product backlog, burn-down metrics, velocity, and task break-down and helped the team to maintain their Scrum tools (Story board, Action board, charts, backlogs)
• Strong experience in working with agile lifecycle, and tracking, for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks and process management using JIRA and CONFULENCE.
• Expert at driving the adoption and enforcement of Scrum rules at Program/Portfolio level, creating self-sustaining teams. Conversant with creation and management of Agile reporting artifacts like Release/ Product Burndown Charts, Sprint Burndown charts, Velocity and Earned Value Management analysis.
• Proven Track Record in conducting AS-IS and TO-BE analysis, ROI Analysis, GAP Analysis, Risk Analysis, Cost-Benefit Analysis and SWOT Analysis to assist PO and PM in Project Planning and Change Management plans.
• Expertise in using various Requirements Elicitation techniques such as Interviews, Brainstorming, JAD sessions, Surveys, Reverse Engineering, Focus Group sessions to elicit technical and functional requirements.
• Experienced in creating Business Case, Business Requirement Documents (BRD), Software Requirements Specification Documents (SRS), Functional Requirements Documents (FRD).
• Good acumen in Unified Modeling Language (UML) methodologies to design Communication diagrams, Use Case diagrams, Activity diagrams, Sequence diagrams and Business Process Modelling Notations.
• Able to assess risks and impediments efficiently and determine effective courses of action, resulting in successful implementations and continuously developing enterprise Agile practices.
• In-depth knowledge of Trade Life Cycle, Capital Markets, Asset Classes like Equities, Fixed Income, Commodities (oil, metals, etc.), Foreign Exchange, and Products like Swaps, Derivatives, Vanilla and Exotic Options and Futures.
• Experience in creating interactive, analytical Business Intelligence (BI) dashboards using Tableau and Excel. Proficient in SQL queries like Joins, Subqueries, and Aggregate functions to ensure Integrity between DB and UI.
• Good understanding of Data Warehousing Architecture, Data Modeling, ETL, OLAP operations such as Drill Down, Roll Up, Slice and Dice Techniques and OLTP systems and Source to Target System mappings.
• Adept at collaborating with QA/Testing team to develop Test plans, Test scenarios, Test cases, and Test objectives.
• Excellent interpersonal, collaboration, and problem-solving skills combined with excellent written and verbal communication skills.

TECHNICAL SKILLS:

SDLC Methodologies: Traditional/Waterfall, Agile/Scrum, SAFE, Waterfall-Scrum Hybrid

Requirement Management: JIRA, Confluence, Rational Requisite Pro

Defect Tracking: JIRA, HP ALM, HP QC, Rational ClearQuest, Pivotal Tracker

Business Modeling tools: MS Visio, Mockup Screens, Balsamiq, Unified Modeling Language (UML)

ETL/Reporting Tools: Informatica, Tableau

Databases: SQL Server, MySQL, PostgreSQL, LDAP

Architecture/Framework: Service Oriented Architecture (SOA), N Tier ArchitectureCloud Platform (SaaS & IaaS), Apache Tomcat Web Server.

Webservices API: SOAP, REST, XML, JSON

Office Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Project, MS Visio

Business Skills: Change Management, Impact Analysis, Risk Analysis, Cost-Benefit Analysis, JAD Sessions, requirements elicitation, SWOT analysis, Gap analysis and Root cause analysis

Business Intelligence Tools: Tableau, IBM Cognos, Power BI, MS Excel

PROFESSIONAL EXPERIENCE:

Confidential - Norfolk, VA

Scrum Master

Responsibilities:

• Worked in a SAFE environment for 2 different projects related to Robotics and Automation.
• Acted as a proxy Product owner to one of the team and gathered requirements by collaborating with the project stakeholders to negotiate scope boundaries, approaches to mitigate risk, priorities of specification elements and adjustments.
• Worked with multiple teams , making sure meetings are facilitated as per the availability and never skipping the daily stand up meetings, proper communication and transparency maintained.
• Ensured newly formed product teams practiced core agile principles of transparency, adaptation and inspection.
• Moved to Kanban process and board to simplify the workflow of sprint tasks and encouraged self-organization in the team gave KT with good understanding of WIP limits.
• Calculated Capacity in the PI planning and made sure the confidence vote is good with respect to the work.
• Participated in Scrum of scrums meetings to discuss team’s performance and maintain cadence.
• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations .
• Created WSR reports and Pega robotics COE reports with updating day to day work in JIRA.
• Participated and hosted meetings such as sprint and system demo with the stakeholders and PO.
• Effectively managed dependencies with other internal and external teams and ensured cross-team coordination iteratively. For large projects implemented a scrum of scrums framework for large-scale agile transformation.
• Identified and mapped stakeholders to RACI (Responsible, Accountable, Consulted, and Informed) matrix to ensure smoother change process and to clarify roles and responsibilities in the cross-functional project environment.
• Interacted with Business Analysts, Product Owner, Development team and other stakeholders to define the scope and set the expectations. Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum, Sprint review, Sprint retrospective and backlog refinement meeting.
• Assisted the product owner in prioritizing the PBI using prioritization techniques like MOSCOW and 100-point method. Assisted Product Owner in managing product backlog with DEEP, INVEST and DIVE Criteria .
• Tracked stories using JIRA software and maintained the entire project related documents and decisions in Confluence and collaborated with the Traders and the technical team. Created widgets on dashboard to help the scrum team view progress. Reported sprint progress, metrics like Burndown, Burn up, and velocity to the upper management and the team.
• Exceptional understanding and skill in Prioritizing Techniques such as Moscow, Kano, Business Value, and Technology Risk; Estimation Techniques such as Planning Poker, T-shirt Sizing, and Relative Mass valuation.
• Conducted Retrospective with Happiness Histogram and Mad, sad, glad using idea boards after the end of sprint for team's productivity.
• Created the Release Checklist for the Production release with Pre-Deployment , Deployment and Post Deployment activities.
• Raised Service tickets for team members and got them approved by the manager using service now tool.
• Used JIRA for allotting tasks, user story management, issue tracking, and requirement traceability. Co-ordinated with the team to document plans and product knowledge and Minutes of meeting in Confluence.
• Raised Service tickets for team members and got them approved by the manager using service now tool.
• Used JIRA for allotting tasks, user story management, issue tracking, and requirement traceability. Co-ordinated with the team to document plans and product knowledge in Confluence.
• Used Kanban board to simplify the workflow of sprint tasks and encourage self-organization in the team.
• Guided the team in the creation of Test Plans, Test Scenarios, and Test Cases. Coached the Scrum team in using best-practices like test driven development (TDD) and behavior driven development (BDD).

Confidential - Phoenix, Arizona

Scrum Master

Responsibilities:

• Worked with Front-Office and Senior Management to identify & resolve key pain points impeding agility across the organization. Initiated a product-team focused environment that thrived on innovation and product delivery.
• Ensured newly formed product teams practiced core agile principles of transparency, adaptation and inspection.
• Facilitated training sessions on lean and agile principles across the organization. Encouraged knowledge sharing session between teams to communicate project/product victories by adopting lean/agile principles.
• Led focus groups & brainstorming sessions for Scrum Master to identify impediments to agility. Created a master-list of organization wide impediments.
• Facilitated workshops and trainings as well as the continued learning after the formal training sessions for Business Users, and Non-Project/Product team members by using pairing and in the moment situations.
• Actively contributed and participated in Ally Financials Agile Community of Practice.
• Actively involved in Executive Business training and Professional 1:1 coaching as required.
• Built and supported a work culture that encouraged team autonomy and fostered innovation. Challenged the mindset and status quo to seek and support autonomy, mastery and purpose.
• Assisted the Product owner in decomposing the Epics into User Stories and maintain the Product Backlog .
• Ensured coordination between product owners, analysts, developers and QA . Created and routinely updated Sprint Burn-down Chart, Sprint Burn-up Chart, and Task Board to track team’s progress toward goals.
• Tracked stories using JIRA software and maintained the entire project related documents and decisions in Confluence and collaborated with the Traders and the technical team. Created widgets on dashboard to help the scrum team view progress. Reported sprint progress, metrics like Burndown, Burn up, and velocity to the upper management and the team.
• Conducted Retrospective Techniques such as ORID, Happiness Histogram, and Star Fish etc. every sprint to improve the upcoming sprints and also the overall team's productivity. Organized Scrum Workshops to educate the team about Scrum concepts. Also, conducted User Story Writing Workshops for the stakeholders to train them in story writing.
• Established strong partnership with the Agile team, work stream leads and product owners and conducted coaching sessions regarding Agile development methods
• Participated and hosted in meetings, technical discussion, reviews and release planning
• Developed timelines for project delivery, and managed projects and resources to successful completion

Environment: Agile-Scrum, Java, Jdbc, SharePoint (2010), Microsoft Office, HP ALM v11.5, Oracle 11g, HPQC, SQL Server, Swagger, MS-Visio, ETL Informatica, UAT Testing.

Confidential - Columbus, Ohio

Scrum Master

Responsibilities:

• Mentored and coached the team members on Agile practices and standards at Team level
• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business community of the organization
• Effectively communicated weekly project status, burn down charts to executive and business leadership
• Created bulk tasks for the developers to work on tasks, conducted sync up calls with offshore team and also conducted most of the ceremonies over Skype or WebEx
• Assisted PO in writing user stories, use cases and managed product backlog and also adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burndown chart
• Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment
• Drove visibility and transparency of dates, milestones, and dependencies throughout the PI Process, effective teamwork, communication, collaboration and commitment across multiple disparate groups (programs) with competing priorities
• Made sure User Stories are fulfilling INVEST criteria, tasks fulfilling SMART Criteria and assisted the Product Owner in prioritizing the Product Backlog Items (PBIs) using techniques like MoSCoW, Paired comparison and estimated Story Points using Planning Poker.
• Facilitated all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming.
• Facilitated Scrum master activities in Agile SAFe environment & time-boxed sprint planning & execution.
• Coordinated with RTE for scrum of scrum meetings and PI planning.
• Participated in SCRUM of SCRUM in SAFe framework, conducted daily Scrum meetings Sprint review meetings , Sprint Retrospective and Backlog Grooming worked closely with other product owners to groom Product backlogs, maintain burn-down chart and kept track of other agile metrics to make sure team is aligned with the PI Objectives.
• Used Kanban board to simplify the workflow of sprint tasks and encourage self-organization in the team.
• Advocated and educated Agile and SAFe best Practices. Maintained a strong connection with resources outside the organization to bring in recent research, data, and tools.
• Constantly monitored development work, SPIKE Stories, TECHNICAL DEBTS and worked on removing the impediments to improve team's performance to meet sprint goals
• Fostered constructive and pro-active communication across organizational boundaries to ensure PI goals and priorities, key decisions, and status is clear to all
• Defined best-of tooling and automation to optimize data flow and accessibility through Program Teams and the PI Process
• Successfully conducted various retrospective techniques such as Silent writing, mad/sad/glad, Happiness Histogram to understand team opinion on improvements
• Optimized PI Planning readiness by fostering preparation of Vision, Backlogs, and Ideation processes
• Facilitated synchronization meetings such as mid-PI assessments or Scrum of Scrum meetings
• Established strong partnership with the Agile team, work stream leads and product owners and conducted coaching sessions regarding Agile development methods
• Participated and hosted in meetings, technical discussion, reviews and release planning
• Extensively used Jira to create and manage sprint and product backlogs, to track issues, trace requirements and team collaboration

Environment: SAFe, MS Office, Java/J2EE, HTML, CSS, Tableau, Informatica, MS Visio, MS Project, HP ALM, Wireframes, Mock-Up Screens, MS SQL Server, SharePoint, MS OFFICE, JIRA, Swagger, UML, My SQL, Web Services.

Confidential - Columbus, Ohio

Scrum Master

Responsibilities:

• Defined project scope and objectives through internal project management methodologies.
• In addition to typical Scrum ceremonies, responsible for: Roadmap planning, Release planning, Resource planning, Product Backlog Grooming, Team Building.
• Prepared sprint metrics removed impediments towards the delivery of work and executed and monitored the planned work.
• Kept Product Owners and the Stakeholders transparent in Sprint success and blockers.
• Looked out for improvement opportunities to increase team velocity, quality assurance and quality control of the work undertaken, and delivery of new features as agreed upon during sprint planning.
• Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing. Effectively tracked team’s progress, including burn down, velocity and release forecasting. Facilitated training and workshops including Agile Principles and Practices; Scrum Master Training and Agile Estimation and Planning.
• Helped the product owners to come up with set of stories for better understanding for estimate and development.
• Worked closely with agile teams to understand their needs and make sure that the JIRA tool meets those needs.
• Empowered teams to self-organize and grow cross-functionality.
• Protected team from over-commitment, manage backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of initiatives
• Worked with various contributors of the project for communications, negotiations and setting realistic expectations on the deadlines and tracked assigned tasks
• Revised and prioritized the Product Backlog by conducting requirement churning sessions with various Business / Product Teams
• Made sure all the Quality assurance tests were carried out as per the release criteria and had enough time for hardening.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time.
• Improved the team's engineering practices and tools as required. Fully facilitated productivity, and make sure teams have the tools and know-how they need to succeed.
• Representing the team to report overall project status and upcoming risks and suggest solutions.
• Monitored the performance of the application or solution and collecting feedback from users

Environment: Agile-Scrum, MS Visio, MS Project, MS office, SharePoint XML,MS SQL server 2012. Visual studio 2013, JIRA 5.2, Tableau 8.3, MS Office Suite (MS word, MS Excel, PowerPoint), MS Project, IAS 2012.

Confidential

Business Analyst / Scrum Master

Responsibilities:

• Gathered requirements by document analysis work in their daily environment to glean unsaid business needs and requirements. Facilitated Focus Groups, and Interviews with stakeholders to gather requirements and end-user perspectives in order to identify deficiencies and areas for enhancement.
• Identified As-is and To-be process maps as part of Gap Analysis for new functionality requirements. Assisted Project Manager and Senior Business Analysts in performing Feasibility and Complexity Analysis.
• Assisted the Product Owner to write User Stories, Acceptance criteria and to Prioritize the Product Backlog by using prioritization techniques like MoSCoW technique to ensure the system delivers maximum business value to client.
• Participated in Daily Standup meetings and worked with the team in resolving issues that could potentially cause delays in the sprint completion. Attended Scrum Framework Knowledge sessions facilitated by the Scrum Master
• Used MS Visio to create Mock-ups for better visualization and understanding of the Graphic User Interface (GUI).
• Performed Root Cause Analysis and documented all the impact analyses for issue resolutions or escalations.
• Created XSD document to enable developers to verify fields/attributes in Extensible Markup Language document.
• Documented web service APIs Bloomberg B-Pipe, CRISIL Ratings and Regulatory authorities using Swagger
• Used complex SQL queries such as Joins, Distinct, Group By to extract the reports in SQL Developer and analyze the data for source to target data mapping.
• Worked with the ETL developer to create Source to stage and Stage to Target Data mapping documents indicating the source tables, columns, data types, transformations required and business rules and logic to be applied.
• Assisted the QA team in formulating the Test Strategy in-line with Test Driven Development (TDD). Also involved in formulating Test Plans, creating Test Scenarios for Unit testing, System testing & Integration testing.
• Formulated Test Case scenarios from the user stories in a feature file format for automation and manual testing.
• Created User Acceptance Testing (UAT) test cases and assisted senior business analysts in conducting the UAT tests.

Environment: Scrum, HTML, CSS, JavaScript, MS Visio, MS Office Suite 2010, PHP4, XML, SQL, JIRA, HP ALM v 11, Web Services, Service Oriented Architecture (SOA).

Confidential

Business Analyst

Responsibilities:

• Involved in creating the Project initiation document (PID)
• Responsible for Cost benefit analysis, Risk assessment, and SWOT analysis.
• Conducted GAP Analyses by understanding the AS-IS business process and TO-BE business process.
• Helped the Product owner to come up with the requirements in the form of user stories
• Wrote Business rules pertaining to shipping functionality.
• Responsible for resolving impediments during the entire project life.
• Worked on updating the burn down charts.
• Reporting directly to the Program Manager by submitting weekly reports regarding the progress of the project.
• Responsible for creating use case, use case diagrams, activity diagrams and sequence diagrams.
• Handled requirement churn.
• Involved in system interactive testing and helped testers in understanding the business and the design specifications.
• Assisted the testing team in writing Test Cases, Test Scripts, Test Scenarios, setting up Test Environment and implemented them accordingly.
• Used Web Services to connect the shipping services to the existing system with SOAP API.

Environment: Agile-Scrum, Oracle, Java, XML, Java Script, Oracle Warehouse Builder, Rally, TFS, MS Access, MS EXCEL, MS Word.

Confidential

Business Analyst

Responsibilities:

• Responsible for the overall layout design, color scheme of the web site using HTML and CSS. Created detailed wire frames & process flows.
• Interacted with the system analyst to understand the business requirement before translating into nonfunctional HTML pages.
• Implemented user interface guidelines and standards throughout the development and maintenance of the website using HTML, HTML, CSS, JavaScript and PHP.
• Designed, created and implemented custom Interwoven Team Site modifications to fully automate such activities as publishing, deploying, and updating online content HTML, JavaScript.
• Used GitHub as the code repository.
• Responsible for design and development of the Customer Relations Module.
• Wrote various methods to manipulate HTML, CSS in JQuery as well as making the pages dynamic using AJAX, JSON and XML.
• Implemented various JavaScript UI effects on the pages.
• Developed ASPX pages that are cross browser compatible across the browser like Internet Explorer versions 7 through 9, Mozilla Firefox, Safari.
• Involved in daily meetings to keep track of the ongoing project status and issues.

Environment: Waterfall, HTML, CSS, Java Script, JQuery, PHP, Usability Testing, GitHub, Eclipse, MYSQL, Windows XP.