SUMMARY:

• Over 7 years of experience as a Business Analyst and Scrum Master in IT projects focused in the field of Banking and Finance industries.
• Experience in Understanding User requirement specifications and converting them into system requirements, preparing Requirement Analysis, Functional Specifications design documents and Business Requirements Documentation.
• Good experience at meeting stakeholders and requirements elicitation techniques: interviews, group discussions, brainstorming, questionnaires, surveys etc.
• Facilitating monthly meetings with clients to document requirements and explore potential solutions.
• Strong knowledge on project life - cycle methodologies Waterfall and Agile (Scrum).
• Extensive experience in system/business requirements documentation, preparing software requirements and specifications, developing detailed technical and user manuals.
• Experienced in preparing detailed project plans, identifying key milestones/tasks, managing the progress and leading the project to successful completion.
• Developed Functional Requirement Documents (FRD) and Requirement Traceability Matrix (RTM) for business process refinement and features traceability.
• Hands on experience to conduct feasibility studies and scope control activities regarding TO-BE system.
• Proficient in conducting various elicitation techniques (interviews, group discussions, JAD etc.) to gather the requirements from clients.
• Extensive experience in conducting Market Research, Data Analysis, Data Mapping, Conducting Gap Analysis and SWOT Analysis.
• Prepared Workflow diagrams, analyzed AS-IS and TO-BE scenarios, designed new process flows and documented the business process and business scenarios.
• Experience in Design and developing UML Use Cases, Activity Diagrams, Sequence Diagrams and Flow charts, Visio and Swim Lanes.
• Good experience to interact with QA teams to create / review Test Plans, Test Cases, Test Scripts and Test Data.
• Knowledge of Data Management and extraction of data from databases.
• Experience with User Interface and Screen design.
• Experience in developing Wire frames and mock ups.
• Facilitate and conduct Joint Application Development (JAD) sessions with various implementation teams.
• Experience in creating SQL Server Integration Services (SSIS) packages to load data from different sources like SQL server, Flat file, Excel files and maintain a target data warehouse at the destination server.
• Experienced in designing reports including sub reports with complex logic using SQL Server Reporting Services (SSRS).

TECHNICAL SKILLS:

Software Development Methodology: Agile (Scrum), Waterfall, Business Process Modeling and Data Modeling

Operating System: Windows Vista, NT/2000/2003/ XP/98, Windows 8,10, Mac OS

Collaboration Tool: Microsoft SharePoint

Modeling Tools: Microsoft Visio, Mock up Screens

Database: MS SQL Server

Requirement Management Tools: JIRA, HP QC, HP Service Center

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Access, MS Project

ETL Tools: SSIS

Reporting Tools: SSRS, Tableau

PROFESSIONAL EXPERIENCE:

Confidential, Virginia

Business Analyst/Scrum Master

Responsibilities:

• Implemented Agile/Scrum Methodology to projects through iterative approach to expedite project milestones
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives and release planning
• Assisted team with making appropriate commitments through story selection, sizing and task definition
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables
• Collaborated with various stakeholders resulting in the effective solution design development
• Scheduling and allocating work, providing guidance, and helped team in resolving problems to meet technical performance and financial objectives.
• Reported to senior management on the project status, challenges, milestones and delivery
• Participated in the steering committee meetings with senior leadership on strategy planning
• Maintained project documentations using various tools (MS Project, MS Excel, JIRA)
• Assisted developers in designing the high-end Tableau dash boards and in creating user friendly navigation panes, templates and reports.
• Took responsibility of delivery and management of tasks. Also assisted teams with internal and external communication for improved transparency, prioritization and resolution of product defects.
• Empower the team to make system and process improvements captured in sprint retrospective meetings.
• Prioritized product features tasks and develop user stories. Use key Scrum metrics (burndown, velocity) to help deliver committed work.

Environment: Agile/Scrum, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio), JIRA.

Confidential, Auburn Hills, MI

Business System Analyst/Scrum Master

Responsibilities:

• Facilitated requirement gathering sessions with the business team to collect the business reporting standards, security and service level requirements, and documented them using RequisitePro.
• Defined and developed business functional requirements and participate in technical walk-through meetings to develop the functional design for the implementation.
• Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.
• Studied business process in place and ensure compatibility with existing applications.
• Streamlined internal processes by working with department managers to identify all process requirements
• Identified and fixed problems with existing processes
• Established process and business process workflows, flow diagram, process flows using BPMN 2.0 technique.
• Formulated goals and implemented steps to achieve them.
• Documented Requirement Traceability Matrix in RequisitePro for traceability of requirements through test cases.
• Assisted the Project manager to construct a Project plan that included Project schedules, Milestone tracking, and meeting minutes using MS Project
• Prepared Business Requirement Document (BRD), Functional Requirement Specification (FRS) document and Data Dictionary containing functional definitions and process details.
• Conducted sessions with business users and technical units and (JAD) sessions with IT Group.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
• Created pivot tables and charts using worksheet data and external resources, Imported and exported data from text files, saved queries, or databases; used automatic outlining, inserted subtotals, created advanced filters, and used database functions.
• Collaborated in User Acceptance Testing (UAT) smoke testing, functionality testing, Sandbox testing accompanied with expertise in developing Test cases, Test plans and Test procedures in manual and automated test environments.
• Facilitating Scrum Daily Standup, Product Backlog, Backlog Grooming, Sprint Planning, Retrospective agile ceremonies
• Managed cross functional projects and coordinated with inter-departmental teams.
• Good knowledge of traditional and alternative asset class investment data, including but not limited to equity, fixed income, private equity, real estate, derivatives, mutual funds, ETFs, global assets, foreign exchange, etc.
• Developed Test Plan and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data.
• Create complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes.
• Collaborated in the implementation of a risk management framework to ensure corporate functions are following the Federal Reserve's Comprehensive Capital Analysis Review (CCAR) regulatory requirements.
• Deployed solution for CCAR, Dodd-Frank Regulatory Reporting FR Y-14A/Q Monthly, Quarterly, Annual, and others required for banks for compliance reporting to various regulatory agencies.

Environment: UML, UAT, Agile/Scrum, SQL, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio), MS SQL Server 2008.

Confidential, Texas

Business Analyst

Responsibilities:

• Followed a structured approach to gathering and formalizing business requirements expressed by managers, process owners and operational users of the information system.
• Establish and maintain a project plan, regional site requirements, preparation, goals and procedures using SharePoint by creating lists, views and lookups.
• Schedule project team meetings and develop meeting agendas.
• Supported the product owner in maintaining the product backlog, Sprint backlog and scheduling next release.
• Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings.
• Generated Use Case diagrams using MS Visio.
• Conducted JAD sessions, initiated scope and discovery meetings.
• Provided clear and specific documentation on the requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
• Involved in designing and developing Data Models and Data Charts that support the Business Intelligence matrices.
• Worked as a liaison between the Business and Technology Department.

Environment: Rational Team Concert, SharePoint, MS Office (Word, Excel, PowerPoint, Access), MS Visio, SQL Server, UML, Agile (Scrum).

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements.
• Identified Key Business Requirements from API guide and created Business Requirement Document and further converted them to System Requirements in specific formats.
• Created SharePoint views to make the requirements client friendly.
• Analyzed business requirements and created Use Cases, Process and Activity Flow Diagrams using MS Visio to derive a clear and common understanding among stakeholders.
• Assured that all artifacts are in compliance with company’s standard policies and guidelines.
• Worked with QA team to develop and execute Test Plan Document defining Test Cases and Test Scripts.
• Conducting User Acceptance Testing (UAT) by managing identified issues and ensuring all issues are resolved.
• Conducted walkthrough sessions including end users, technical team and provided assistance in developing user manuals.

Environment: Rational Rose, Rational RequisitePro, MS SharePoint, MS Project, MS Visio.

Confidential

Business Analyst / Systems Engineer

Responsibilities:

• Assisted six teams with daily execution of system maintenance and service
• Performed GAP analysis to guarantee all the requirements of the TO-BE document are fulfilled.
• Shared ideas and sourced the valid business information for better decisions using SharePoint 2010.
• Conducted meetings/interviews and JAD sessions with on-shore team.
• Developed, coordinated and presented team knowledge sharing documents and provided training to five new trainees.
• Documented, evaluated and tracked testing results to ensure system applications were free from defects.
• Building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
• Published Workbooks by creating user filters so that only appropriate teams can view it using Tableau Desktop.
• Frequently coordinated with internal team to understand company needs
• Worked with product manager to collaborate with appropriate teams for release and usage documentation.
• Assisted with support activities that involve product management issues.
• Generated progress reports to be submitted to project manager on a weekly basis
• Ensured compliance policies, procedures and regulatory guidelines were met and deployed in a consistent, timely fashion that manages the risk of change, minimizes disruptions to the target environment, and provided a framework to ensure changes were successfully implemented.
• Exceptional communication skills aimed at positive interaction with team members and support personnel; helped in execution of weekly change management process and effective communication with third party vendors, such as, Verizon.

Environment: Google Docs (Word, Excel, Slides), Gantt chart, Tableau, HP Tivoli, HP Service Center

Confidential

Analyst

Responsibilities:

• Conducted Brainstorming sessions and created training content and user guide on a one-stop web portal.
• Monitored and maintained applications ensuring proper updates and compliance with the requirements.
• Conducted Knowledge Transfer sessions for incoming employees to communicate policies effectively.
• Involved in Cleaning up of data after first set of links set with Geo.
• Involved in database fixes to improve maps quality.
• Analyzed and created weekly reports to monitor accuracy of work.
• Performed analysis on process improvement, post implementation of mentioned projects

Environment: Google Atlas.