SUMMARY:

• Senior Business Analyst, Human Resources Manager, and Specialist with a record of being a proven and accomplished leader who has demonstrated sound decision - making abilities and is exceptionally adept at analytics, supporting enterprise level information technology programs, working in highly collaborative team environments, as well as building and leading high performance teams.
• Able to adapt in any environment and demonstrates an unwavering ability to coach and mentor subordinates, in addition to being flexible, innovative, yet disciplined when managing personnel, projects, dollars, time and facilities.
• Outstanding senior leader with over 24 years of military service who has developed exceptional skills in verbal and written communication, management, team building, leadership and organizational development.

TECHNICAL SKILLS:

Intermediate Skills: Microsoft Suite (Office 365, Excel, PowerPoint, Visio, Project Professional, SharePoint, Project Tracking System, Team Foundation Server), iMatrix, iSchedule, JIRA, Confluence, Subversion, Oracle 10g, 11g and 12c, Oracle SOA Suite (BPEL and ESB), Oracle Fusion Middleware, Windows Server, .NET, JAVA, BMC-Remedy, PKI, Soft tokens, Remote Desktop, Virtual Machines, Oracle People Soft, Xacta Information Assurance (IA), Windows 10.

PROFESSIONAL EXPERIENCE:

Confidential, McClean, VA

Senior Business Analyst

Responsibilities:

• Successfully managed the completion of over 80 projects; actively involved in the integration of several projects
• Leads a team of developers, architects, and database administrators in delivering SOA solutions as per Departmental requirements.
• Responsible for writing business documentation and communications, facilitate meetings, and formally communicate with external stakeholders
• Serves as the liaison between government managers, external stakeholders, and technical team
• Lead advisor for software and software support procurement, organized and presented financial data to government managers
• Interacts with cross bureau stakeholders to gather business requirements and design solutions for technical systems integrations
• Authored and managed the implementation of over 400 security controls, System Security Plan, and Information System Contingency Plan to support and accreditation efforts resulting in the information technology system obtaining a 3-year authorization to operate (ATO).

Technologies used: Microsoft Suite (Office 365, Excel, PowerPoint, Visio, Project Professional, SharePoint, Project Tracking System, Team Foundation Server), Adobe Acrobat PRO, iMatrix, iSchedule, JIRA, Confluence, Subversion, Oracle 10g, 11g and 12c, Oracle SOA Suite (BPEL and ESB), Oracle Fusion Middleware, Windows Server, .NET, JAVA, BMC-Remedy, CMMI Level 3, Agile, PKI, Soft tokens, Remote Desktop, Virtual Machines, Xacta IA, Windows 10.

Confidential, FAIRFAX, VA

Business Analyst

Responsibilities:

• Conducted joint application and design sessions ( Confidential ) and interviews to gather business requirements from both internal and external business owners and stakeholders
• Managed and traced business requirements throughout the software development lifecycle to ensure business owners and stakeholders expectations are met or exceeded
• Developed and presented technical documentation (system requirements specifications, requirements traceability matrix, high level change requests, use cases, and design mockup)
• Provided Help Desk Tier III support; worked with developers on the execution of issue resolution
• Assisted the Q/A team in the development of a detailed test plan, test scripts, test scenarios, and final test report; assisted in the performance and execution of load testing
• Assisted Project Manager with the development and management of project objectives, project scope, risk assessment, project deliverables, timelines, and resources
• Conducted ad hoc assignments and provided user interface demonstrations

Technologies used: Microsoft Excel, PowerPoint, Visio, Project Professional, SharePoint, Team Foundation Server, BMC-Remedy, CMMI Level 3, Agile, HIPAA compliance, ASP.net, MEDPROS, CAC, Citrix.

Confidential, Huntsville, AL

Technical Writer and Requirements Analyst

Responsibilities:

• Served as the lead technical writer in the design, development, and review of technical documentation used in support of a single, joint enterprise personnel information system on a Service Oriented Architecture
• Decomposed high-level business requirements and user system requirements into functional requirements; evaluated information gathered from multiple sources and reconciled conflicts

Technologies used: Microsoft Excel, PowerPoint, Visio, Project Professional, SharePoint, Team Foundation Server, BMC-Remedy, CMMI Level 3, Agile, HIPAA compliance, ASP.net, MEDPROS, Common Access Card (CAC), Citrix, IBM Requisite Pro(ReqPro)

Confidential, Alexandria, VA

Senior Business Analyst and Specialist

Responsibilities:

• Supported Confidential ’s business transformation priorities by reengineering and standardizing 129 business processes and subsuming 68 legacy systems; effort resulted in over 20,000 system-subsystem statements and associated business rules
• Developed end to end business processes for Confidential during enterprise architecture mapping, to include necessary management controls, resolution of process gaps, and implementation in Coachware
• Implemented and led a major program wide change management campaign by developing workforce readiness material presenting the current “as is” and new “to be” processes for each Confidential business process
• Assisted in coordinating for approximately 200 Confidential test participants supporting system integration testing and system acceptance testing; authored and assisted in the development of test plans, scenarios, and scripts
• Developed, designed, and delivered Confidential System Administrator to over 1200 students, course included table maintenance, roles and permissions, department security trees, queries and reports, PeopleTools and PeopleCodes
• Recognized for meeting the first major Confidential program milestone, the Confidential Requirements Review, delivered all Confidential requirements within schedule
• Meticulously reviewed, tracked, and submitted critical changes to over 40 contractor developed User Productivity Kits (UPKs) in a three month timeframe; final reviewer, ensured all UPK’s met Confidential standards
• Developed and managed numerous web-based knowledge centers for the Confidential ’s functional assessment and requirements review which allowed access to thousands of documents to agencies Confidential wide
• Authored and provided guidance for the development of the Confidential System Plan, Operational Requirements Document and Capability Development Documents, to include Initial Capabilities Documents, and Key Performance Parameters

Technologies used: Microsoft Office (Excel, PowerPoint, Visio, Project Professional) Confidential Knowledge Online (AKO), Defense Knowledge Online (DKO) Oracle PeopleSoft UPK, Oracle PeopleSoft Ben/Admin, PeopleTools, PeopleCodes, Crystal Reports, Defense Travel System (DTS), Defense Connect Online (DCO), Coachware, Confidential Learning Management System (ALMS), Blackboard

Confidential, Fort Jackson, South Carolina

Course Director and Senior Small Group Leader

Responsibilities:

• Conducted analytics, necessary evaluations, and after action reviews to improve and optimize productivity and efficient utilization of resources as well as contribute to the maturation of instructors and staff
• Identified requirements, analyzed doctrine, and ensured was implemented in accordance with regulations, statutory laws, directives and standard operating procedures
• Served as Subject Matter Expert for four senior level human resource management courses which totaled over 860 academic hours; responsible for developing, writing and executing quality and doctrinal reviews of course curriculums and instructional materials, to include technical programs of instruction, lesson plans, practical exercises and performance tests
• Spearheaded the mid-level human resource management and administrative assistant course consolidation; integrated over 200 hours of new courseware
• Created efficiencies by leveraging adult learning principles, distance learning and other methodologies, resulted in the Confidential saving approximately 2 million in dollars annually
• Managed strategic level activities associated with personnel transformation initiatives to include Personnel Services Delivery Redesign and the decision to consolidate multiple skill-sets for human resource managers
• Served as a course instructor and facilitator; taught development criteria, al methodologies, and strategies to the team to facilitate the execution of throughout the Academy
• Created simulation exercises during software development test for the Confidential Human Resources Information System which assessed the system and users

Technologies used: Windows XP, Microsoft Office (Excel, PowerPoint, Access) Confidential Knowledge Online (AKO), Defense Knowledge Online (DKO), Defense Travel System (DTS), Defense Connect Online (DCO), Confidential Learning Management System (ALMS)