SUMMARY:

• 7 years of technical expertise in complete software development life cycle (SDLC) process which includes Requirements Gathering, Analysis, Design, Development, Testing and Implementation.
• 5+ years of expertise in Kronos WFM, Payroll, Workforce Central and HR module with diversified clients
• Knowledge in working with WFC Version 8.0 and expert with Kronos Workforce Central Versions 7.1, 7.2 and 8.0
• Expertise in testing the newly implemented payrolls, troubleshooting of existing configurations and handling issues related 4500 - series time clocks and their configuration and connectivity issues.
• Experience in solution concepts of Time and Attendance Modules, Forecast Planner, Employee Scheduling.
• Experience on various Kronos modules like Workforce Time-keeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance.
• Experience in managing the data using WIM and Kronos Connect in different interfaces platform (ADP, ITS, PEOPLESOFT)
• Expertise in analyzing, Design, Development & Enhancement Experience on Web, Windows and Desktops applications.
• Experience in working with off-shore teams and ability to work in a deadline oriented environment and ability to do multi-tasking with little inputs
• Adept in requirement analysis and creation, deployment and migration of configuration items and interfaces for Kronos versions 7.0 and 8.0
• Expertise in defining and documenting Business process flows and "As-Is" & "To-Be" processes
• Expertise in creating Business Requirements Documentation (BRD), and Functional Requirements Documentation (FRD).
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
• Experience in working with cross functional and cross-cultural team environments, different levels of management and liaison between system users, management and development teams
• Excellent written and oral communication skills, presentation skills, analytical problem resolution skills, leadership, strategic planning, organizational and Interpersonal skills
• Utilized Visual Studio and Excel as a development tool
• Experienced on Web, Windows & Mobile applications in Rail Road and Payroll Domains.
• Working in Agile/Scrum environment.
• Experience in creating and developing Use Cases, Test Plans, Test Cases, Test Scripts, Traceability Matrix and Defect Reports.
• Utilized Visual Studio, Business reports, Crystal Report, and Excel as a development tool
• Expertise in Functional testing, Regression testing, Database Testing, GUI Testing, Integration Testing, System testing, User Acceptance Testing (UAT) and AdHoc Testing in agile environment.
• Experience including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Payroll, pay code, Payrolls and Pay Rules.
• Experience Connect/Workforce Integration Manager, Workforce Scheduling, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Experience in the development of Business Process model, end user, and documentation in the HR modules.

PROFESSIONAL EXPERIENCE:

Sr. Kronos Business Analyst

Confidential, Greensville, SC

Responsibilities:

• Conducted assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process and configured of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule in Kronos.
• Implemented strategies on Kronos Clock Inventory Policies & Procedures and providing strategic insights based on the reports generated and Tracked employee's attendance, cto, schedules as well as their benefit time off through the Kronos Timekeeping system.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules and Created Pay Rules, Pay Codes, and Accruals to reflect company policies.
• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, and data collection and Participated in validating Function Design Specifications for WFM product Implementation and .
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules and Created Pay Rules, Pay Codes, and Accruals to reflect company policies.
• Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems and Developing and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM)
• Gathering payroll, timekeeping, Time and attendance requirements for multiple production locations, extracted data from a variety of sources (payroll, HRIS, timekeeping and attendance, and provided data conversion as needed and Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, and data collection and Participated in validating Function Design Specifications for WFM product Implementation and .
• Performed Data Collection/Workforce Data Manager administration configuring and managing clock communications on DCM/ WDM. Experienced with Installations and implementation of Kronos Workforce Central (WFC) V5.0- 8.0, Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Pay code, Payrolls and time.
• Implemented ADP E-Time/Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager.
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM and developed designed documentation for the configuration of the software based on discovery and union contracts.
• Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards and utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC) and various phases of the project life cycle to fulfill client's requirement of data needs.
• Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central.
• Worked as Kronos Workforce consultant for requirement gathering, advise best practice, configuration of Employee central core, Time and Attendance and Position management and interfacing with Business Users, Kronos Vendors and developers to provide support for Kronos Workforce.
• Implemented and configured Kronos scheduler, accruals and attendance modules and advanced scheduler for employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Worked and analyzed the complete functionality of Peoplesoft to suggest Recommendation and assist the technical team for Data conversation activities from Peoplesoft to KronosPayroll System.

Kronos Analyst

Confidential, Houston, TX

Responsibilities:

• Installed Kronos 8.0 applications and upgraded Kronos database from 7.0 to 8.0 and also responsible for the performance and reliability of the Kronos systems.
• Participated in a project including plan, design, and launch efficient information on Kronos systems in support of core organizational functions.
• Managed Payroll and time keeping and WIM and worked as WTK administrator to work on the Punch In - Punch out in Clock 4500 and In-touch and supported the queries made by staffs
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos version 8 and transfer data to Payroll SAP and ADP.
• Gathered Business Rules, Functional Requirements and Non-Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities)
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Knowledge of activities, record manager, and analytics modules and developing interface from Kronos workforce timekeeper to HMS payroll for attendance reporting.
• Created Interfaces (Employee Demographics, Census, Accruals, Labor levels and Time Detail) using Kronos connect interfacing with Lawson HR/Payroll and epic clinical systems and Configuration, maintenance and troubleshooting pay rule functionality.
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM)
• Liaison between the business and the internal Kronos technical team. Utilized Kronos to find and resolve errors made by managers/timekeepers.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates and identified change management issues and pay inconsistencies.
• Production support of Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advised on technical issues and contributed to team's successful implementation.
• Added Managers in Kronos and configured Manager Access. Responded to emails and voicemails resolving Kronos issues. Monitor Kronos Transaction Assistant for Import Errors.
• Applied Kronos Service Packs to Application Servers and Database, Developed and provided to end users on how to use the Kronos system. Identified end-user needs and worked with Central Payroll and Kronos to deliver system enhancements, correcting entries, running reports, reviewing data for accuracy.
• Queried the Kronos Database for future time card edits and for invalid transfers in time cards and notified Managers, facilitated decision making in round tables, offered past lessons learned to ensure smooth adoption of Kronos 8.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos. Analyzed and documented all businessneeds, work and pay policies for Kronos WFC software suite and played key role in subsequent configuration and testing.
• Analyzed and documented all business needs, work and pay policies for WFC software suite and played key role in subsequent configuration and testing.
• Working closely with stakeholders gather business need, analyze requirements, perform Confidential analysis, create BRD, workflow diagram / use cases and FRD, and design test plan.

Kronos Consultant

Confidential, San Francisco, CA

Responsibilities:

• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
• Worked on Kronos Workforce Central, Workforce Ready, WFC, Workforce Integration Manager (WIM), Accruals, Advanced Scheduler, Activities, Clock (4500, 9000 InTouch),
• Involved in providing support for Empower scheduling software upgrade, including extracting requirements from union contracts and tracking requirements.
• Attendance Open-air, Kronos WFC 6.0, 6.2, 6.3 and Leave module, Workforce Integration Manager (WIM).
• Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Configured system settings to control how the Integration Manager engine performs certain operations or displays data.
• Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
• Responsible for database Management for Kronos WFC 6.1 timekeeping system, profile setups, allocations, mapping, labor level transfers, PTO requests, scheduling and assist with special projects and database updates.
• Designed, developed and tested data mart prototype (SQL), ETL process (SSIS) and OLAP cube (SSAS) for Computer Maintenance Management System.
• Configured Kronos SaaS HR applications and features (e.g. work rules, pay rules, holiday schedules, attendance, pay code distributions.)
• Configured and tested Pay codes, pay code Profiles, pay rules, Work rules, Combination Rules, Combined Pay codes, Pay code Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfind, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles, Holiday table, Schedule templates and much more.
• Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.3.
• Analyzed and present to management sales KPI metrics, financial metrics, store traffic, transactions and wait time trends.
• Reporting for HR, Payroll and Finance data; ensuring data integrity within Timekeeper and HR/Payroll System.
• Audited, validated and corrected data to maintain data integrity and ensured that system controls and processes met all requirements.
• Proficient in defining, communicating and fulfilling the project's goal and breaking complex issues into manageable parts.
• Supported Workforce Analytics environment, applying any updates to servers, troubleshooting technical issues that included data inconsistencies within reports or failures.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Served as data management expert in data migrations from Peoplesoft to Kronos and delivered data mapping and transformation documents.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played key role in subsequent configuration and testing.
• Create technical design documentation for the data models, data flow control process, metadata management.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.

Kronos Business Analyst

Confidential, Walnut Creek, CA

Responsibilities:

• Performed upgrade to Kronos WFC V5.2 to include Attendance and Leave Modules.
• Assist with other payroll processing duties on an as needed basis.
• Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect.
• Involved in the up gradation from the older version to the newer version.
• Worked on various elements of Kronos Workforce Timekeeper such as Pay Rules, Work Rules Configuration, Hyperfind Queries, Configuration and Performance.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related building block components for Pay policies.
• Have involved in the configuration of Holidays, access profiles, display profiles and have understanding of core user essential functions including Time card maintenance, Hyperfind queries, reports, exceptions, schedules.
• Have developed and implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
• Have independently handled the production support issues/tasks raised by the businessusers and from the ticketing system.
• Effectively communicated with operations leadership, payroll, human resources, and Kronos End users to resolve Kronos timekeeping and scheduling problems.
• Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.