SUMMARY:

• 6+ years of extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Experience in managing the data using WIM and Kronos Connect in different interfaces platform (ADP).
• Familiar with WFC Version 8.1 and expert with Kronos Workforce Central Versions 5.0, 5.1, 5.2 and 6.0, 6.1, 6.2,6.3, 7.0.
• Extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Familiarity with several other Timekeeping systems including Kronos Time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 5x to 7.0, 8.1 implementation and support.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.
• Proficient in Technical and Business Writing, Business Process Flow, Process Diagram, Business Process Modeling, Business Analysis and Testing various methodologies.
• Good experience on Workforce Integration Manager (WIM) interfaces to channelize data and used WIM for the reconfigurations of system software, inspecting results for an accurate environment.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Extensive experience in designing and implementing legacy migration solutions, upgrade and integration solutions for Kronos Workforce suite of applications.
• Expertise in Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance, redistributes Shutdown Pay and Time to Vacation Pay and Time.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between WIM and various Payroll systems.

TECHNICAL SKILLS:

Operating Systems: OSX Server, Windows, Unix

Document Processing: MS PowerPoint, MS Project, MS Visio, MS Excel

KRONOS: Cloud support, Citrix tools, Kronos Work Force Central (WFC), Work Force Integration Manager (WIM), Work Force Device Manager (WDM), Kronos Mobile, Kronos Tablet.

Methodologies: SDLC, Waterfall model, V - model, Agile-Scrum.

Kronos Skills: Pay rule, Work Rules, Labor Levels, Labor Accounts, Pay Codes, Holiday & Overtime, Access Profiles, Display Profiles, Accruals.

Database/Tools: SQL, Oracle.

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager.

ERP Suite: Oracle E-Business Suite, HRMS, HCM Payroll

WORK EXPERIENCE:

Senior Kronos Business Analyst

Confidential, Milwaukee, WI

Responsibilities:

• As a Kronos Business Analyst, I worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.1 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Involved with QA team on regular basis Developed and owned overall Test Plan. Reviewed test plans and test documents (Test Scenarios / Test Strategy / Test Cases) to ensure all requirements are covered in test scenarios.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock. Implemented Global Time of Request GTOR for InTouch / 4500 - time clocks. Implementation of JDA/Vortex Mobile Notification.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drove sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand. Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly. Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System. Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customized pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Proposed and implemented a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR. Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals. Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Kronos Business Analyst

Confidential, Irving, TX

Responsibilities:

• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC.
• Managed support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM)
• Processed and tracked time and attendance, leave requests, LOAs, LWOP, salary increases and bonus pay - outs.
• Gathered Business Rules, Functional Requirements and Non-Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities)
• Configured WIM v8 with technical team to ensure business requirements are expressed into the LMS application and Provide support.
• Determined the how each building block impacts time or pay for a pay policy group and provide a copy of timecard data or a Rules Analysis report to validate successful configuration of pay rule.
• Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Detailed functional changes of each application are documented in Functional requirements document (FRD).
• Served as functional analyst by analyzing Peoplesoft system functionality and partnered with the financial teams to review system functionality to ensure accuracy in conversion.
• Done translation of database objects and reports between Microsoft T-SQL and Oracle PL/SQL, and conversion of Access databases into RDBMS.
• Worked as Kronos Workforce consultant for requirement gathering, advise best practice, configuration of Employee central core, Time and Attendance and Position management.
• Interfaced with Business Users, Kronos Vendors and developers to provide support for Kronos Workforce.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
• Collaborated with business subject matter expert to create technical documentation application processes.
• Analyzed information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications.
• Performed requirements modeling and developed the analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Supported many employees including Timekeepers (Manager) and employees with Advanced Scheduler access. Created additional patterns and shifts to accommodate the implementation of additional departments.
• Performed the Impact Analysis for each Enhancement from Workforce Management with a thorough UAT plan and deployment to production
• Implemented and configured Kronos scheduler, accruals and attendance modules and advanced scheduler for employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Worked and analyzed the complete functionality of Peoplesoft to suggest Recommendation and assist the technical team for Data conversation activities from Peoplesoft to Kronos Payroll System.
• Created reports of the data conversion activities from Peoplesoft to Kronos and help to set up complete Kronos system.
• Supported Workforce Analytics environment, applying any updates to servers, troubleshooting technical issues that included data inconsistencies within reports or failures.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.

Kronos Business Analyst

Confidential, Richmond, VA

Responsibilities:

• Responsible for full cycle implementation of Kronos v 7.2 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler
• Implemented KRONOS WFC solution, from configuration to parallel test for our industrial division.
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V7.2 to include attendance and leave modules.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, labor levels, schedules and shifts as required by HR/PR.
• Created and modified configuration setup including but not limited to Access Profile, Payrolls, Scheduler and Advanced Scheduler.
• Maintained Kronos issues log pre - implementation and parallel testing of Kronos Timekeeping, Payroll and Basic Scheduler. Completed general work-related e-mail correspondence within payroll and other department's team members, supervisors, managers, and store/district management.
• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
• Performed WFM solution concepts such as Benefits, Time & Attendance, Entitlements Time & Attendance, Entitlements, accruals and employee scheduling.
• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Liaised with business managers, IT development teams, HR and Payroll management and end-users to understand gaps.
• Worked closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Participated in applying upgrades and patches to WFC, including UAT, troubleshooting all clock issues, application of firmware, programming of the building blocks for each device, introduced Smart View's and punch restrictions.
• Followed the UML based methods using Rational Software Modeler/MS Visio to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Created additional patterns and shifts to accommodate the implementation of additional departments and Custom Reports using Report Designer/Visual Studio and customized data analysis tools such as Kronos Workforce Genies and hyper finds.
• Configured accruals setup from Holiday setup to Accrual Plans in a multi org environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
• Worked closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues. Maintained common set up for all users of the system such as comments, worker types and event manager.
• Maintained Kronos WFC 7.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
• Monitored Kronos transaction assistant for import errors and apply Kronos service packs to application servers and database and remedy system for any Kronos issues and remedy ticket system, prioritize and document tickets in timely manner.
• Have worked on HR Employee information maintenance from UltiPro system to Oracle and from Oracle to Kronos.
• Responsible for the successful implementation of the various components of Time and Labor Management Account Implementation projects through the effective execution of ADP implementation methodology using excellent functional, technical and project management knowledge and skills.
• Maintained Kronos Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR. Expertise in defining and documenting Business process flows and "As-Is" & "To-Be" processes.

Kronos Business Analyst

Confidential, Woonsocket, RI

Responsibilities:

• Gathered Business Rules, Functional Requirements and Non - Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities)
• Created specific test cases for Global and Local Compensation Governance testing, Access Testing, SSO testing.
• Done Workday Testing which includes System, Integration and End to End Testing, Parallel Acceptance Testing, Access Testing, UAT.
• Responsible for defect Management process and maintain the test scenarios, requirement traceability matrix in SharePoint and logged and tracked defects in SharePoint.
• Done Workday compensation packages including salary, bonus, allowance, commission and merit plans for multiple countries including merit and bonus plan processing.
• Implemented Kronos applications on various mobile platforms and worked with Work Force Device Manger (WDM).
• Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central.
• Configured and implemented Kronos Workforce Payroll, Benefits, Human Resources, and Workforce Central for couple of clients.
• Maintained application configuration relating to Kronos Timekeeper and Workforce Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labor Level entries and sets, hyperfine queries, Function Access Profiles, Genies, Scheduler Org Map.
• Translated union timekeeping requirements to Kronos design. Provide design and configuration assistance with Timekeeper, Accruals, Activities.
• Assisted managers with reconciling timecards and serve as the Kronos contact person for their department.
• Partnered with management and Kronos Administrators to reduce issues from the Krono timekeeping system and to improve interfaces with ongoing assessments.
• Evaluated security and access settings in various levels as well as re-organized access settings on need basis.
• Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets and Shift Guarantee's Holiday Rules.
• Gathered new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Responsible for test data setup and developing test cases for all Workday Integration testing of inbound and outbound interfaces to and from Workday modules and other third-party systems like SAP, AON Hewitt, Benefit Focus, etc.
• Worked on implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Involved with QA team on regular basis Developed and owned overall Test Plan. Reviewed test plans and test documents (Test Scenarios / Test Strategy / Test Cases) to ensure all requirements are covered in test scenarios.
• Created and maintained application configuration relating to Kronos Timekeeper and Workforce Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labor Level entries and sets, Hyper find queries, Function Access Profiles, Genies, Scheduler Org Map.
• Made security changes in Workday, create new roles, and permission list. Setup new users or make modification to existing user's access by assigning roles within Workday.
• Created test scenarios for testing all in scope Business Processes like Hire, Job Change, Promote, Transfer, Terminate, Compensation, global processes, Access Testing, Talent and Performance, Employee Self Service process, Manager Self-service processes, etc.
• Provided Supporting in the development of interfaces, deploying in hosted environment and defining Pay Tables of WIM