SUMMARY:

• I am a natural leader, a seasoned and success driven Business Analyst and an aspiring and visionary Product Owner.
• Over 8 years of experience in leading, supporting, developing and implementing business solution software and analyzing business processes.
• Aiming to be an asset for your company with my strong and detailed oriented analytical, problem solving and documentation skills and effective leadership abilities.
• Business Analyst with experience in FinTech, Banking, Healthcare and Retail industries.
• Experienced in various software engineering methods like Agile, Lean Agile, Rational Unified Process (RUP) and Waterfall Method.
• Certified Scrum Master and experienced in Scrum Product Owner and Scrum Master roles.
• Experienced in all phases of the Software
• Development Life Cycle (SDLC) including requirements gathering, analysis, design/user experience, testing, implementation and deployments.
• Experienced in Business Process modeling, re - engineering and reverse engineering.
• Expertise in Requirements Gathering through direct user interviews, requirements elicitation workshops and JAD sessions with business users and stakeholders to drive out detailed business requirements.
• Exceptional skills for writing User Stories with detailed and testable acceptance criteria, Use Cases and Functional Requirements, creating Use Case diagrams, Activity diagrams, State and Process Flow diagrams.
• Served as Junior and Scrum Product Owner leading the Scrum team with priorities and assisting senior Product Owners with vision and strategy for the products.
• Experienced working in PCI, FDA and HIPAA Compliant environments.
• Hands on experience with SQL queries and analyzing and documenting data requirements to specify the data to be used in the form of reports and dashboards and other analytical matrices.
• Experienced in writing Test Cases, analyzing bugs, interacting with QA and Development teams in fixing errors and assisting with User Acceptance Testing (UAT).
• Experienced assisting with project management tasks like project plans, scope documentation and status reporting and tracking.
• Experienced in mobile application development (iOS and Android).
• Excellent Team Player with ability to think analytically and apply results-oriented approach to troubleshoot issues.
• Persuasive communicator with strong client relations’ management skills.

TECHNICAL SKILLS:

Proficient with: Version 1, JIRA, TFS, Blueprint, Enterprise Architect, Rational Requisite Pro, HP Quality Center, MS Visio, Axure, Rational Clear Quest, MS Office Suite products including MS Word, Excel and Project and experience using Business Intelligence (BI) tools like Cognos and Business Objects

EXPERIENCE:

Confidential, Vienna, VA

Sr. Requirements Analyst Consultant

Responsibilities:

• Collaborated with the business and technical SMEs and stakeholders elicit functional and technical requirements.
• Mapped out process and context flows needed for completing the functional specifications per the SDLC process.
• Coordinated with VISA, Idemia and other vendors for specifications around different components of the Dual-Interface Debit Card chip including security Keys, data personalization and data transmission for card issuance.
• Involved in financial regulatory, compliance (PCI and PII) and risk analysis for the various internal and external applications for generation, transmission and storage of member and financial data.
• Analysis for Marketing updates for online and mobile platforms for the introduction of new Debit Card product.

Confidential, Reston, VA

Sr. Business Analyst

Responsibilities:

• Serving as a Jr. Product Owner for the Sales Portal (Online Sales Center).
• Managing and in some cases prioritizing the Product backlogs.
• Creating User and Technical (API specific) Stories for the Scrum team.
• Serving as a Business Analyst for various systems and applications including the Gateway and other financial, risk management and reporting applications.
• Reviewing and assisting with test cases within the sprints and UAT cycles.

Confidential, Reston, VA

Sr. Requirements Engineer

Responsibilities:

• Served as a Technical Product Owner on the scrum team for both the Stella and Smart Swatch projects.
• Created and managed the Product Backlog, Sprint Backlog and User Stories.
• Coordinated and facilitated (lead) extensive voice of customer sessions and workshops to gather requirements and feedback from the end users.
• Collaborated with the Human Factor Engineers to enhance the usability experience for the mobile apps via requirements and design and in corporate the Lean Agile best practices into the development lifecycle.
• Collaborated with the Clinical and Quality Engineers to strengthen the risk mitigation techniques and improving process efficiencies while meeting stringent FDA and HIPAA regulatory and compliance requirements.

Confidential, Vienna, VA

Sr. Requirements Analyst Consultant

Responsibilities:

• Coordinated with Stakeholders and Business Users to define and confirm the business needs via Business Requirements Document and planned for the analysis work required to further defining the business needs.
• Collaborated with the business SMEs, ISD stakeholders, technical teams and multiple Vendors to elicit requirement information and ensure system requirement completeness from a functional, technical, operational, and transitional perspective.
• Managed changes to baseline requirements through effective application of change control processes, with a focus on requirements traceability.
• Assisted the SQA team with System Testing and helped the Business Users plan and coordinate the User Acceptance Testing.
• Responsible for developing and maintaining project documentation like Business and Systems Requirement documents, workflow and interface diagrams.
• Responsible for analyzing the data from the legacy systems to be transitioned over to Business Objects for reporting and research as well as for defining the data requirements, mapping the data from source to target and creating logical data models.
• Responsible for designing report layouts and UI mockups for queues within the Check Writer system.
• Responsible for creating technical interface specifications including GL and ARP/SMS specs for interfaces between APSecure and OPF.
• Responsible for redesigning the new formats for Loan Drafts and Cashier’s Checks using the industry standards and business pain points. NFCU currently issues 1.9 million Cashier’s Checks annually across the globe.

Confidential, Roanoke, VA

Business Analyst Consultant

Responsibilities:

• Met with the Business stakeholders to gather all the in-scope business requirements, to prioritize and formalize them and to negotiate the deployment timeframe on behalf of the development team.
• Organized the requirement gathering or JAD sessions with the SME’s to analyze and document the possible solutions on how the system can meet the business requirements, designed the functional architecture and managed all the functional aspects of the requirements.
• Worked with the QA team to develop and review the test scripts and the profile of the test data and coordinated User Acceptance Tests along with the PA and QA teams for the Business Stake holders.
• Besides the point of sale system enhancements such as lost sales, discount security levels, tax rebates, created the timeline for the New Store Opening Process which the organization will be using moving forward for all the new stores.