Information Security Analyst Resume Hanover, MD - Hire IT People

SUMMARY:

Results - oriented professional skilled in implementing, administering, securingand troubleshooting technical issues.
Strong knowledge on the techniques, policies, operational procedures, and technologies to design, implement, administer, secure, and troubleshoot IT hardware and software.
Proficient in resolving IT problems, meeting the needs of end-users by applying troubleshooting methodologies, and applying relevant policies and procedures to effectively secure and monitor IT systems and devices.
Excellent communicator with the innate ability to manage multiple projects with competing deadlines and continually expand the IT skillset .

COMPUTER SKILLS:

Software: Microsoft Office, Windows Remote Desktop, Teamviewer, PC Anywhere, Dreamweaver, Active Directory, Symantec Antivirus, Kaspersky, PxeBoot, Citrix, Lotus Notes, Hitman Pro, Avast Antivirus, AVG antivirus, Alteris, Netgear Genie, XenCenter, Desktop Studio, WinSCP, iDRAC, PeopleSoft, CA Service Desk Manager, Wordpress

Networking: LAN/WAN, VPN

Programming Languages: Visual Basic, ADO.NET, C+, HTML 5, CSS, Javascript

Operating Systems: Windows 7, Windows XP, Windows Vista, Windows 8, Windows 10, Mac OS X, Linux

PROFESSIONAL EXPERIENCE:

Information Security Analyst

Confidential, Hanover, MD

Responsibilities:

Perform internal controls and information security risk assessments to identify inherent risk and evaluate key mitigating controls.
Create risk and remediation reports and workarounds.
Execute remediation activities, retain HDD data for terminated users, and update Ligation records for Confidential .
Recognized as a Subject Matter Expert (SME) in the discovery and investigation of critical security vulnerabilities.
Seamlessly created encrypted hard drives and stored encrypted information.
Developed a system to manage incoming assets of users and assing them to proper groups for further processing.

System Analyst

Confidential, Canton, MD

Responsibilities:

Performed upgrades to servers from Windows Server 2003 to Windows Server 2008.
Executed virtualized test stations on the servers from a physical Windows XP machine to a virtual Windows 7 machine.
Created new virtual workstations, ensuring back-ups of legacy versions of server.
Remotely documented system specifications, coordinating with testing center admin to ensure full testing of stations and server operations.

PC Refresher Technician

Confidential, Hunt Valley, MD

Responsibilities:

Imaged and built 400+ new PCs for users.
Facilitated new user on use of Windows 7 PCs. Assisted on VPN set up with users.
Resolved concerns for users regarding remote access for PCs. Set up new devices for the users.
Provided superior customer service, following up with users to ensure devices functioned properly and overall customer satisfaction.

Counter Operations Agent

Confidential, Woodlawn, MD

Responsibilities:

Performed computer repairs, upgrades, installations, and consultations.
Supported clients via the Confidential technical support platform, integrating supported problem resolution with terminals, printers, access points, network equipment, scanners, and software.
Performed troubleshooting and repair of Windows, Apple, and Linux systems.
Executed remote data backup and transfer while maintaining client data privacy.
Expertly removed malicious software for clients and disassembled systems for cleaning and damaged component repair.

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Information Security Analyst Resume

Hanover, MD

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