PROFESSIONAL SUMMARY:

• 7+ years of Industry experience as a Business Systems Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design. Diverse experience in Audit, Tax, Online Banking and Financial Services.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development ( JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project

SKILL:

Operating Systems: UNIX, Windows 95/98/NT/2000/XP, Linux.

Databases: MS - Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase

Web: HTML, XML, VB Script, JavaScript

Automation Tools: MS Visio, Rational Rose, AWD9/10, Rational ClearCase, Rational Requisite Pro, Documentum, Caliber RM, DOORS, SharePoint

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop

Reporting Tools: Crystal Reports, SQL Server Reports (SSRS)

Data warehousing Tools: Informatica, Business Objects, Cognos, Erwin

Testing Tools: Quick Test Pro, Win Runner, Load Runner, Niku Project Workbench

PROFESSIONAL EXPERIENCE:

Confidential, Glenview, IL

Sr. Business Analyst

Responsibilities:

• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Prepared Logical Data Models using ERWIN that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Prepared the Use Case views for a clear understanding between the vision document and the stakeholders using Microsoft Visio and Rational Rose.
• Designed and developed project document templates based on SDLC methodology.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Included screenshots in the documents to help the discussion in meetings with users.
• Conducted JAD sessions, initiated scope and discovery meetings.
• Extensively working on use case development followed by correction cycle.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with the development and testing teams to improve overall quality of the software.
• Developed Use case, Functional, Object diagrams using Rational Rose.
• Performed extensive requirement analysis including Data analysis and Gap analysis.
• Defined Functional Test Cases, documented, Executed test script in Facets system.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Conducted presentations of the Q/A test results with analysis to the stakeholders and users and documented modifications and requirements.
• Gathered reporting requirements and produced them using Crystal reports
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes

Environment: RUP, Rational Requisite Pro, IBM Rational, Clear case, Microsoft Office Suite, Clear Quest, Data warehouse, UML, Oracle, Unix, XML, MS Project, HTML, JAVA, JavaScript and Vignette Tool

Confidential, Chicago

Business Analyst

Responsibilities:

• Advise upon, design, develop and/ deliver technology solutions that support best practice business changes in an Agile environment.
• Design, implement and deploy Oracle Cloud and Banner solutions to achieve defined business goals.
• Define project scope and business analysis objectives including timelines and deliverables in collaboration with the business stakeholders
• Specialize in Oracle applications process design and configuration; Oracle application design, development, integration, testing and deployment; and Oracle application technical architecture.
• Assesses, identifies and solves complex business problems for areas of responsibility where analysis of situations and the associated data require an in-depth evaluation of variable factors.
• Leads in the strategic direction of near- and long-term goals as defined with the leadership team.
• Develop Manuals for the users.
• Fully train all Business Units on all systems installed.
• Act independently to determine methods and procedures on new assignments.
• Developed and managed project plans with estimates, forecasts, and resource assignments
• Work closely with the clients to ensure implementation the best practice methodologies are used throughout the organization.
• Prepare project documentation, deliverables, finances, resource allocations, and status updates on a routine basis.
• Responsible for budgeting and forecasting, expense reporting, risk management, status reporting, and execution of all deliverables.
• Account for complete project lifecycle from inception to closure
• Managed the process of quality assurance testing and performance.
• Deliver Pre-sales Presentations to the client.
• Define and implement security through workflow, roles, access, etc.
• Responsible for communication of project status/issues to management and business users through meetings, documentation, and email.
• Collaborate with clients to gather and document their unique business requirements while working with the technical team to design and develop innovative solutions.
• Provide expanded understanding of system capabilities and business requirements to sales teams and clients regarding technology solutions.
• Analyze work flow and processes; provide recommendations for improvements for greater efficiency and management. Act as interface for the business and technology teams during the development, testing and implementation of approved recommendations.
• Coordinate and lead requirements gathering sessions, including identification of problem statements, project goals, business and detailed requirements.
• Work cross functionality with tech team to develop functional specification. Develop Gap/Fit analysis for projects.
• Facilitate review and obtain sign-offs of requirements by all stakeholders. User Experience documentation.
• Ensure QA/testing test cases map back to project individual requirements.

Confidential, Oklahoma City, OK

Business Systems Analyst

Responsibilities:

• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Involved in designing and developing Data Models and Data Marts that support the Business Intelligence Data Warehouse.
• Extensive use of workflow management tool, Automated Workflow Distributor (AWD 10), in managing the work flows and process mapping within the organization.
• Perform workflow analysis from interviewing clients to in corporate into an imaging/document management system using AWD 10 (Automated Workflow Distributor).
• Consulted and analyzed for multiple ATM projects including EMV chip card adoption in the US and improving the entire interface across all US ATMs.
• Tested the application manually by executing Test Cases in Quality Centre prior to Automation and Involved in automated testing and Performance testing using QTP and Load Runner.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Involved in requirement gathering and database design and implementation of star-schema, dimensional data warehouse using Erwin.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Gathered requirements and modelled the data warehouse and the underlying transactional database
• Developed the systems implementation project management plan with milestones and steps from procurement of vendors to project implementation and maintenance.
• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Prepared project plans using MS Project and coordinated timelines as guided by the Project Manager
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access. Produce performance reports and implement changes for improved reporting.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Provided technical and functional consulting to corporate and divisional users for Cognos.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Assisted in development of materials for new technology and process improvements

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), .NET, AWD 10, Oracle, Crystal reports, RUP, UML, Visual Basic, SQL, SWOT analysis, Cognos, Win Runner

Confidential

Business Process Analyst

Responsibilities:

• Represented Enterprise Data Team in company’s cross-divisional initiative for building synergies
• Developed Excel Macros for Standard Settlement Instruction setups delivering a time savings of 36 hours
• Transitioned improved process from IT Department and Middle Office through WebEx to be part of EDM
• Created draft of Metrics (MIS and KRI) Pack, including weekly volumes and capacity of the overall team
• Received special corporate recognition from senior leadership for contribution toward MSFTA - SSI migration project

Environment: Microsoft Office Suite, Microsoft Visio, Documentum, SQL Server, RUP, VBScript, Sharepoint, Adobe Photoshop, Caliber RM, UNIX, Business Objects, Test Director, MS Project, MS PowerPoint, Load Runner.

Confidential

Business Analyst

Responsibilities:

• Requirement gathering of clients
• Designing RTM, mock-ups etc., and get sign off on the requirements by the client.
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Designed conceptual and logical data models of Data Warehouse and tables.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system. Managed Scope and change throughout the SDLC process of the product.
• Designing SRS, FSD, DFD for the technical team.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Assured that all Artifacts were in compliance with corporate AGILE Policies and guidelines.
• Resolving the developers queries on FSD.
• Smoke testing on the SIT and reporting the bugs to the development team.
• Assisting users in UAT and resolving queries.
• Bugs management on UAT.
• Helping the support/technical team in On-Live movement.
• Designing user manual for the client.

Environment: Rational Enterprise Suite (Rose, Requisite Pro, ClearCase, Clear Quest), XML, Oracle, MS Office, MS Project, SQL Server Reports