SUMMARY:

I am an IT professional with extensive project experience in Information Systems management globally. Background experience includes Agile project execution, Business Analysis, Enterprise Resource Planning (SAP), hands on all stages of SDLC, including requirements definitions, testing and support and driving enterprise - wide projects. Proficiency in international team building and communicating complex concepts across all organizational levels

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

PMO / Business Analyst

• Partner with Product Owner on scope, priority and anticipated deliverables.
• Conduct daily scrum to remove impediments, escalate issues and guide the team to resolution.
• Review product backlog with Product Owner to ensure backlog is prioritized.
• Manage dependencies across multiple projects and provide decision support for project sponsors, stakeholders, and decision makers.
• Monitor compliance with project management standards, policies, procedures, and templates by means of project audits.
• Audit sprint metrics and convey all the data to Product Management teams.
• Review project level deliverables and provide coaching to project teams requiring additional project management support.
• Manage project change control and release processes in accordance with PMO, enterprise, and department-level standards.
• Provide performance management by i ntegrating project level status reporting and generating program level status for executive reviews.
• Provide overall risk management, document decisions and track action items for future sessions.
• Investigate performance issues and communicate early warning signs of troubled projects.
• Create overall program communication standards for projects and assist the Program Manager in developing necessary communications to program stakeholders.

Confidential, Washington, DC

Business Analyst / Project Manager

• Lead in the development and implementation of a new travel reservations and management system for the National Geographic Expeditions
• Derived epics, user stories through discussions with Product Owner
• Developed strategic plan with SWOT and Cost/Benefit Analysis, recommending leveraging new technologies and selection of third-party technology vendors and pilot planning processes
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system
• Developed Process Flow to depict “AS IS” and “TO BE” scenarios
• Work closely with product owner and application developers to refine and prioritize backlog stories
• Facilitated Scrum meetings, which includes, Backlog Grooming, Sprint Planning, Daily Standup Meetings, Mid-Sprint Review & Retrospective
• Established acceptance criteria and communicated with QA team, the Development team, and the business on UAT process and defect management
• Coordinated testing activities with QA and the Development team and reported defects to the developers through JIRA
• Managed all aspects of application support; analysis, maintenance

Confidential, Reston, VA

Sr. Business Analyst / Scrum Master

• Translated business requirements to technical and functional specifications for several interfaces for the Swiss Airports (SAP ECC 6.0 to SACS)
• Lead the execution of new system integration from requirement gathering to “go live” with the airports of Geneva and Zurich specifically
• Derived Epics and User Stories through discussions with stakeholders throughout the USA, Switzerland, Germany, the Netherlands, United Kingdom, and Australia and perform FIT GAP analysis for AS IS and TO BE processes
• Performed Business Process Re-engineering analysis and interacted with different levels of management to redesign business process flows
• Led functional documentation design that included use cases, functional specifications, and reports, screen prototypes with the Business and Development teams to relate enhancement needs
• Setup daily Stand-up/daily Scrum meetings to remove any impediments faced by the teams while making sure the teams were progressing on assigned tasks
• Worked closely with Product Owner and application developers for Sprint planning, Sprint Review and Backlog refinements
• Coordinated testing activities with QA and the Development team, and analyzed test results, identified issues, and reported to the developers through JIRA

Confidential, Washington, DC

Sr. Business Analyst / Scrum Master

• Responsible for translating business requirements to technical and functional specifications.
• Derived Epics and User Stories through discussions with stakeholders throughout the USA, Canada, France, Germany, Spain, and the United Kingdom and perform FIT GAP analysis for AS IS and TO BE processes
• Developed strategic plan with SWOT and Cost/Benefit Analysis, recommending leveraging new technologies and selection of third-party technology vendors and pilot planning processes
• Evaluated Service Providers including Oracle, SAP, Workday and Microsoft to select the best partner based on requirements and cost of implementation.
• Led functional documentation design for Oracle interface to Workday payroll system to be able to pull and automatically post payroll transactions, including employee identifiers, to personnel expense accounts, and hours worked.
• Led functional documentation design that includes use cases, functional specifications, and reports, screen prototypes with the Business and Development teams to relate enhancement needs.
• Recorded and updated Issues (Epics, User Stories, and Tasks) onto JIRA Agile application
• Assisted in prioritizing of backlog stories and review of new enhancement features with team and shared information with development team
• Worked closely with Product Owner and the Scrum team for Sprint planning, Sprint Review and Backlog refinements
• Setup daily Stand-up/daily Scrum meetings to remove any impediments faced by the teams while making sure the teams are focusing on the right priorities
• Analyzed test results, identified issues and reported to the developers through JIRA
• Reviewed acceptance criteria with development and QA teams to ensure understanding
• Prepared Sprint Burn-Down/Sprint Burn-Out charts to report progress and shared with the entire team
• Audited sprint metrics and convey all the data to Product Management teams
• Provided coaching in Agile Methodology to a development team of 5
• Performed requirements traceability matrix to ensure quality delivered by vendors meets contractual expectations
• Managed all aspects of application support; analysis, maintenance

Confidential, Shady Grove, PA

Project Manager

• Responsible for global IT projects in US, Europe, Asia, and Latin America. Led a staff of 7.
• Engaged senior management to define business needs, establish IT/IS strategy and roadmap, and aligned technology initiatives with broader goals of growth, profitability, and productivity
• Executed Business Process Improvement projects using ASAP, Agile methodology, Six Sigma, SDLC, and PMBOK tools and methodologies
• Drove enterprise-wide projects, steering work from requirements analysis to completion
• Lead in requirements elicitation to implement an enterprise-wide SharePoint document management solution for the electronic archiving and filing of documents. Derived requirements from discussions with stakeholders throughout the AMERICAS, EMEA and APAC. In addition to the core functions of an electronic archive like document storage, filing, tracking, search and retrieval, the system allows workflow management, keeps documents version controlled and integrates with MS Office
• Facilitated Agile and Scrum meetings, which included, Daily Scrums/Standup meetings, Sprint Planning, Mid-Sprint Review & Retrospective
• Reported progress to stakeholders using reports such as Sprint Burn-Down Charts, Iteration Burn-Down Reports, and Velocity target updates
• Managed SAP design, build, test, and release phases by reporting KPIs to the Program Director. Aligned all parties to attainment of business benefits and updated service knowledge management system
• Tracked change and transport requests using SAP ChaRM within Solution Manager
• Drove RICEFW delivery on time with Functional Acceptance Test.
• Drove all change aspects of the project in terms of communication, Business Impact Assessment, training, and end-user roles creation to align to Sarbanes-Oxley requirements
• Managed a $600,000 project to implement global Production Parts Approval Process (PPAP) system in US, Canada, Mexico, Brazil, EMEA (Dubai, France, Germany, Italy, Portugal, and Slovakia), and APAC (Australia, China, India, and Singapore). Project delivered savings of $7.1 million in Cost of Poor Quality (COPQ) within 3 years, decreased PPM by 72%, and supplier non-conformance on direct material by 37%
• Managed a $800,000 international project to build a unified Global Quality Improvement System (GQIS) to allow employees to initiate and track product and process related change requests
• Conducted RFI, RFQ, RFP events in support of Procurement Operations
• Managed contract negotiations for purchase of goods and services
• Managed subscription renewals and updates
• Ensured compliance with Sourcing and Procurement policies and best practices

Business Analyst

• Responsible for Business Blueprinting, Gap Fit Analysis, Business Process Reinvention and RICEF creation
• Delivered $500,000 of savings through legacy system retirement and deployment of SAP ECC 6.0 enabled business processes within 4 plants in Europe (Porto & Fanzeres in Portugal) and (Charlieu & Moulins in France)
• Centralized and integrated AP functions across Portugal, France, and Germany through organizational development of the EMEA (Europe, Middle-East, Africa) Accounting to Finance Planning Team
• Drafted Business Process documents for Level I, II and III for Accounts Payables (A/P), Accounts Payables to Materials Management (MM) integration inclusive of goods receipts, goods issues, and invoice verification (three-way match)
• Wrote CDR (Configuration Design Rationale) for vendor master data, invoice processing with and without reference to PO, credit memo, down payment, employee travel and expenses, self-billing (Evaluated Receipt Settlement), period end closing, and treasury disbursements
• Wrote functional specifications for PPV RICEF and participated in data conversion and functional/integrated testing. Performed UAT and logged test results into Solution Manager
• Developed SAP training materials using RWD portal
• Conducted end user training and administered onsite and virtual SAP training sessions at plants in Baltar and Fanzeres in Portugal, and Charlieu and Moulins in France

Confidential, Fall Church, VA

Functional Analyst

• Responsible for gathering requirements and performing FIT GAP analysis for AS IS and TO BE processes on SAP 4.7 deployment project
• Performed BPR analysis and interacted with different levels of management to redesign business process flows
• Set up the MRP process via Manual Reorder Planning, define MRP Areas and activate MRP for MRP areas, define MRP Group for Material Type and MRP Controllers
• Configured purchasing contracts and schedule agreements processes
• Worked on EDI process (partner type, partner profile, message type, Inbound and outbound parameters) for Purchase Orders, Sales Order, ASN, and Vendor Master
• Performed configuration design rationale for Company Code, Accounts Payable, Accounts Receivable, and Procure to Pay, AP/AR Manual Clearing, and FI Dunning

Confidential, Falls Church, VA

Functional Analyst

• Responsible for performing analysis of existing system for AS-IS and TO-BE scenario layouts and gathered functional requirements through user workshops, GAP Analysis and participation in process improvement teams
• Wrote Business Process Levels I, II, and III for the Accounts payable and participated in RICEF creation. Performed configuration design rationale for AP and AR
• Performed configuration design rationale of Accounts Payable with MM to FI integration
• Responsible for providing dedicated work to support the gathering, elucidation and documentation of the DARRTS 2.0 (Document Archiving, Reporting and Regulatory Tracking Systems)
• Detailed requirements from inception of system Concept of Operations document through loading of detailed requirements into IBM Rational ReqPro tool. Analyzed existing DARRTS 1.0 system requirements specifications (SRS)
• Developed high level requirements document and conducted JAD sessions with project stakeholders and business
• Created ReqPro Implementation Environment for DARRTS SRS 2.0