SUMMARY;

A highly experienced and adaptable Operations Manager / Data Information Security Systems Analyst with significant information technology and business experience. An expert with several systems including Oracle, SharePoint, IBM Rational Team Concert, RPA, Teamcenter Visualization, and Google Analytics. Known specialist in big data collection, systems implementation, security, end - user training, documentation and robust customer support.

TECHNICAL SKILLS:

Proficiencies: Project Management, Change Management, PMP, ITIL, Oracle 12c, Access, Excel, SQL, SharePoint Enterprise Specialist, Python, Power BI, Advanced Excel, SAS, Big Datasets, Modeling Specialist, ISO 9001, ETL, Procedure Development, Six Sigma, SDLC, Active Directory, Unix, Linux, Shell/bash, Hadoop, Maxis, JavaScript, SVN, RESTful, API’s, Black Duck, Open Source Research, Integrity and Trust, Driven for Results, VMWare, Google Analytics.

PROFESSIONAL EXPERIENCE:

Confidential, Warren, MI

Senior Technical Analyst

Responsibilities:

• Led the evaluation of mission, goals, plans, programs, and business processes to develop an enterprise IT architecture plan critical for Confidential Quality Check data projects, reduced time/cost by 23% quarterly by improved algorithms, models, more granular with power queries and PowerBI data visualization.
• Develop tools (SDLC) and techniques to expedite the collection, integration and management of large volumes of data information to provide key decision makers with analytic results, improved supplier quality program launches by 35% in first year.
• Developed creation of data algorithms, predictive models, metrics automation, PowerBI visualizations and power queries to improve program management budget forecasts.
• Perform requirements elicitation, business analysis, collection, test, perform event log analysis, program and quality data analysis, data modeling for Confidential war rooms and finance KPI s.
• Provide secure end - to-end data Quality Assurance for Confidential Lab Operational Excellence Projects, including analytic results, predictive toolsets, support all phases of incident response life cycle and data architectural recommendations.
• Create SharePoint websites for organization to better collaborate with project teams and communicate procedures, protocols and best practices.

IT Operations Analyst/Manager

Confidential

Responsibilities:

• Promoted to increasing levels of leadership.
• Developed and maintained the Common Test Management System (IBM RTC) that replaced 14 paper based and antiquated engineering work order/test request systems into a single web - based tool, included 1500 users.
• Managed and audit 30 customized Computer Aided Test (CAT) lab apps and facility network projects.
• Provide risk management, business analysis, negotiation, change management, data security and database management, SSL certificate installs, and end-to-end support for more than 30 optimization projects.
• Served as the main point/level 1 and 2 for daily sustainability, perform event log analysis, support 24/7 all phases of incident response life cycle, network connectivity, ISO compliance, risk assessments, incident and problem mgmt., root cause follow-up, app development, shell/bash scripting, reboot applications, optimization and security scanning/risk remediation.
• Performed first live application disaster recovery (UNIX, Linux, Oracle, SQL SERVER) for PD in under 1 hour.

IT Project Manager

Confidential

Responsibilities:

• Promoted to increasing levels of leadership.
• Led 6 Enterprise Projects/Programs for Energy and Vehicle Dynamics proving grounds facility transitions, ensuring data repeatability and Regulatory Compliance.
• Managed project bridged the gap between Plan/Define, Developers and Engineering.
• Led more than 20 AGILE development projects of complex applications to improve EPA efficiency, test analysis, lab functions, vehicle dynamics, data management, and BPM.
• Led project to migrate 5500 CAT users from Windows XP to Windows 7.
• Managed all IT needs for 32 global functional areas including problem management, web app security scans, data security, data management, SSL cert upgrades, incident management, release management and disaster recovery planning.
• 30% process improvement in reduced daily incident reports.

Confidential, Warren, MI

Product Development Web Operations Lead

Responsibilities:

• Business owner for GM SharePoint 2013 Enterprise Web applications, gatekeeper to the Production Environment for all SharePoint, and related security, process and training for all of Global Product Business Operations, including collaborate with joint ventures.
• Personally developed 6 VP high level sites and Finance dashboards in SharePoint, created customized brand templates as well as lower level of sites, workflows and forms, utilizing JavaScript, SP Designer, .net, C#, CSS and HTML.
• Led 3 Enterprise projects including refining technical requirements, governance and scope for conversion of 1100 static websites and system requirements to SharePoint deployments. Ensured routine web / firewall scans, and data security in Pre - Production and Production Environment.
• Supervised 5 contract IT support staff for web application development, testing and sustain.
• Coordinated for all leadership initiatives to ensure data security and compliance.

Confidential

System SME Integrator

Responsibilities:

• Business owner and Led projects for Process Engineering, modeling, prepared work priorities on Confidential, PartFinder Development and multi - phase upgrade architecture platform project deployments.
• Managed 3 contracted employees.
• Developed business scope use cases and business requirements for finical for casting and commodity application tool deliverable for BFO s and Platforms.
• Saved the company $2.3M on pull-ahead timing and costs by part reuse.

Reliability/Quality Engineer

Confidential

Responsibilities:

• Led several hundred production trial runs for change management in launch of world s first launch facility that ran 4 variants of 6 speed transmissions.
• Led projects for warranty claims for embedded controls ( Confidential ) and associated electronics.
• Directed new ANDON and PLC requirements, use cases and updates with IT, reduced costs by 52% each year.
• Managed 6 Quality technicians for change management activities such as PTR s, ETR s, Process improvements, Quality Assurance/audits and breakpoint timing.
• Collaborated with Electrical and Systems Engineering and Manufacturing to improve mechanical design and ICT by 20%.
• Performed weekly GMS Audit of procedures, supplier quality, safety, waste elimination, problem resolution through Lean and Six Sigma.