Sr. Insurance Analyst Resume

SUMMARY:

Flexible and versatile Business Analyst with 8 years' experience in an environment that promotes detail - oriented business analysis, excellent problem solving, multi-tasking, leadership and communication skills ensuring high quality.

PROFESSIONAL EXPERIENCE:

Sr. Insurance Analyst

Confidential

Responsibilities:

Superb communication skills Regression testing
Advanced problem solving JIRA abilities Decisive
Lead migration projects for Equity and Fixed Income sector, removing dependency on old Legacy systems achieving project defined milestones and deliverables.
Active involvement in testing of new automated tools partnering with developers, saving 25% of time involved during testing.
Took lead in mentoring newly joined Business Analysts with requirements management and best practice. Found this extremely rewarding work, both in seeing the success of the person you help and in realizing the value of what you've learned and experienced so far in your career as a business analyst.
Build strong documentation where projects lack required documentation with the intention to reduce ambiguity and time spent liaising with other departments due to lack of solid documentation.
Perform Gap Analysis where platform support changed or any change.
This evaluation benefited in bridging the gap between actual performance with potential or desired performance.
While maintaining a strong understanding of SDLC, excelled in Agile methodologies reducing project cost and time by 30%.
Actively participate in daily Scrum Stand Up, and Sprint Retrospective meetings, updating issues (Epics, Stories, and Tasks) onto JIRA Agile application.
Act as liaison between Development team, Quality Assurance team, and
Business team by pro-actively communicating and resolving any conflicts due to change in user requirements.
Create/review test plans and scripts; ensuring requirements are met and tested thoroughly pre and post implementation zeroing down service related issues.
Being a member of Data Model Working Group for Equities and Fixed
Income sector provide guidance to business analysts adhering to market rules and regulations.
Manage resolution of production issues and data cleanup efforts through functional analysis and testing.
Focuses on prioritizing client facing documents are being published in a timely manner providing clients enough time to assess the changes and avoid client complaints.

Sr. Insurance Analyst

Confidential

Responsibilities:

Proficient in claim processing and handling client queries related to claim settlements adhering to special regulatory guidelines that correlate with business strategy.
Analyzing and interpreting information ensuring transparency and clear understanding through excellent communication and report writing skills.
Excelled in customer satisfaction and received awards for maintaining high level customer service keeping fair settlement of valid claim.
Boost company efficiency and customer satisfaction by streamlining claims process deemed inefficient ensuring fair claim settlement to client.

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