SUMMARY:

My name is Confidential, and I am an Information Technology Professional. I have 23 years of experience in various types, and all phases, of software development. I have a Master's degree and also possess postgraduate s in System Analysis and Design and Project Management. Further, I have completed a Master of Science with a concentration in Business Analyst. I continually endeavor to integrate my with my work experience in an effort to constantly improve myself personally and professionally.

ANALYTICAL SKILLS:

• Business Process
• Requirements Elicitation
• Documentation
• Testing
• Solution Analysis
• IT Solution Modeling
• Application Design
• Strategies
• Solution Modeling
• IT Solution Validation
• Solution Specification
• Methodologies
• Solution Validation
• IT Solution Verification
• Application Testing
• Validation
• Change Management
• Process Mapping
• IT Change Management
• Impact Analysis
• Verification

TECHNICAL SKILLS:

• CentOs rhel, Redhat Linux, VMware, VMbox
• 'R' statistical Software
• Windows XP/Vista/7/8, Solaris, OSX 10.x
• MS Office Professional (2003/2007/2010 ): Word, Excel, PowerPoint, Access, Publisher, OneNote
• Visio, Erwin
• MS Project, MS Project Server, Clarity, Jira, Replicon
• MS Sharepoint, Lotus Notes, Firefox, Chrome, Skype, Join.Me
• Oracle, SQL Server, DB2, MySQLworkbench, SQLDeveloper
• JavaScript, VB Script
• REMEDY, MAXIMO, Jira, Confluence, Quality Center, Star Team
• WordPerfect, MicroFocus REVOLVE, Microfocus Mainframe Express, MicroFocus COBOL
• Visual Basic 6.0, Visual Studio
• DB2, EASYTRIEVE, VSAM, MVS JCL, MVS JCL UTILITIES, MVS COBOL, CICS, IMS/DB, DL/I, DYL280, SAS, TSO/ISPF, CLIST, REXX, LIBRARIAN, PANVALET, ENDEVOR, CHANGEMAN, INFOMAN, COBOL/400, CL, Group 1, Assembler

PROFESSIONAL EXPERIENCE:

Confidential

Implementation Consultant

Responsibilities:

• Coordinated and Monitored migration of source code and associated data for the various application releases
• Performed queries on the Salesforce instances to identify release objects and populate release manifests
• Coordinated post migration validation prior to testing or new development

Business Analyst

Confidential

Responsibilities:

• Developed and documented use case for the Applications Systems Dashboard
• Developed and documented user and technical stories for the Application System Dashboard
• Created wireframes for the Application System Dashboard
• Developed and documented the user access matrix for the application dashboard

Confidential

Senior Business Analyst

Responsibilities:

• Audit, Review, and Approve Change Tickets
• Design, Build, and Implement Change Control Dashboards
• Design, Implement, and Manage Change Control Workflow using Jira
• Internal and External Business Process Mapping
• Perform analysis and provide reporting on Continuous Process Improvement activities
• Understand Existing and New Product Platform and configurations
• Understand and Manage change control of SaaS environment
• Understand, adapt, and improve existing change control processes and procedures

Environment: VMware, rhel, Mac Office 2011, Jira, Confluence, Oracle 11, Replicon, OSX 10.x, 'R' statistical software, MS Excel

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

• Primary stakeholder point of contact
• Performed data analysis using MS Access, SQL Server, MS Excel
• Performed process review with client management and technical personnel (worldwide audience)
• Performed Business Process Mapping documenting as - is and to-be process flow
• Reviewed template for Operation Recover Plans (ORP) for Raised floor environments
• Reviewed, verified, and validated ORP’s submitted
• Primary point of contact for process management reporting
• Validated relevant data in client’s Archer GRC tool
• Primary stakeholder point of contact for post deployment issues
• Maintained Deployment and Application Issue log
• Developed and Maintained Issue Status report for management
• Performed Issue Resolution Negotiation between developers and stakeholders
• Assisted in the Process Improvement of User Acceptance Testing (UAT) Procedures
• Performed Business Process Mapping to ensure complete UAT case coverage
• Assisted in Coordinating UAT testing between developers and end users
• Documentation and analysis of Service Now on SaaS platform

Environment: MS Access, SQL Server, MS Office 2007, MS Project, MS Visio, HP Quality Center, MS Sharepoint, CMDB

Confidential, Baltimore, MD

Systems Analyst

Responsibilities:

• Performed analysis, compiled and formatted Program Charter for the EIS project
• Negotiated Program Scope and Priorities with Program Stakeholders and Management
• Performed analysis, compiled and formatted 6 separate Project Charters and Project Plans for each of the individual projects that made up the program
• Developed Business Process Mapping to clarify user scenarios for the various project
• Developed and documented a Project Plan and Project Test Plan template for code scanning
• Developed and documented Project Plans and Project Test Plans for COBOL and Assembler code scanning
• Performing Analysis for the development and documentation of a Project Test Plan for JAVA code scanning

Environment: COBOL, DB2, CICS, MVS JCL, JAVA, Websphere, MS Access, IDSM, VSAM, MS Office 2007, MS Project, MS Visio, HP Quality Center, MS Sharepoint

Confidential, Glendale AZ

Application Developer

Responsibilities:

• Managed and maintained documentation for releases
• Negotiated the scope of releases with developers and end users
• Managed and Maintained Agile Methodology Use Cases for the organization’s Primary Insurance application
• Coordinated the deployment of Source code and mid-range labels for production break/fix and application project development maintenance to the various test and production environments using REMEDY and MAXIMO
• Performed system analysis, design, code, test and documentation for General Ledger application using COBOL, JCL, MS ACCESS, DB2, CICS, ENDEVOR, Easytrieve
• Maintained the WFM (work force management) reporting using MSPS (Microsoft Project Server)
• Maintained and Consolidated Web Time Sheet (WTS) entries for the Application Development Team
• Performed analysis and reporting activities for accounting end-user for Billing and Balancing applications

Environment: COBOL, DB2, CICS, MVS JCL, JAVA, Websphere, MS Access, VSAM, MS Office 2007 Pro, MS Project, MS Project Server, MS Visio, Easytrieve, Oracle, HP Quality Center, MS Sharepoint

Confidential, Hartford, CT

Project Lead

Responsibilities:

• Project Lead for reinsurance legacy applications maintenance and enhancement activities
• Developed and implemented system analysis, design, code, test and documentation and processes using COBOL, VSAM, ISPF, CLIST, FOCUS, JCL, MS ACCESS, SAS, REVOLVE, DB2, CICS
• Reengineered MS ACCESS Account Receivable / Payable application - this included the update or addition of forms, tables, reports and macros

Confidential, Des Moines, IA

Test Coordinator

Responsibilities:

• Lead a team whose charter was to perform the analysis to develop an insurance policy conversion process that extracted data from three subsidiary databases and combine them into a single database. This is included analysis of conversion business requirements to identify and document conversion testing requirements
• Supervised and Coordinated the Design, Development and Documentation test plans, test cases and test scripts to validate the conversion process
• Negotiated the Development of the Configuration Management Plan for project test environments
• Developed, Documented, and Distributed Test Data Management Plan for project
• Developed test implementation tools
• Provided Level of Effort (LOE) estimate for data conversion using both Niku and MS Project

Environment: COBOL, DB2, VSAM, REXX, JCL, ISPF, SAS, AS/400, SQL SERVER, NIKU, MS Office 2003, VISIO, LOTUS NOTES, MS Access, JavaScript

Confidential, Gardena, CA

Test Coordinator

Responsibilities:

• Performed analysis of existing production system for test data extraction and population
• Performed modifications and enhancements to existing code including the development and testing of new modules
• Responsible for the capture, modification and loading of production data into 8 test environments
• Monitored and ensured mainframe to web connectivity and the manipulation of libraries for production implementation
• Trained and supported technical staff in resolution of technical issues
• Negotiated and managed the allocation of test environments for software release

Environment: CLIST, REXX, File-Aid, MVS JCL, MVS OS Utilities, COBOL, DB2, CICS, ADABAS, VISIO, MS EXCEL, MS PROJECT, MS WORD, OUTLOOK, UNIX (AIX), Mercury Quality Center

Confidential, Gardena, CA

Senior Consultant

Responsibilities:

• Standardized QC’d and applied retrofitted changes to production JCL to facilitate the implementation of ENDEVOR and site CMM SEI level 3
• Developed and maintained requirements documents and implementation plans for the conversion project

Environment: CLIST, REXX, File-Aid, MVS JCL, MVS OS Utilities, COBOL, VISIO, MS EXCEL 2K, MS PROJECT 2K, MS WORD 2K, OUTLOOK 2K

Confidential, CA

Senior Software Engineer

Responsibilities:

• Implemented software version control and change control software for distributed developers using Star Team software, VB Script, Window Scripting Host
• Supported, developed and maintained insurance claims cost control software using Microfocus COBOL, CICS, and VSAM

Environment: Star Team software, VB Script, Window Scripting Host, Microfocus COBOL, CICS, and VSAM

Confidential, Oakland, CA

Information Systems Analyst

Responsibilities:

• Provided system analysis and resolution support to help identify and resolve production abends and system processing anomalies that occurred within the Assembler, COBOL, DB2, and CICS modules
• Developed and maintained the extraction, formatting, and transmission of mainframe financial data to NT and UNIX servers via FTP data extracted using BMC and DB2 database Utilities (Load, Unload, Copy, and Repair)
• Supported the daily operation of Walker Financials for Parent and all ancillary companies using Assembler, COBOL, DB2, CICS, MVS JCL and MVS Utilities
• Participated in the development, design, and implementation of multi-platform IS Project cost tracking system using COBOL, DB2, BMC database Utilities, MVS Utilities, FTP, MS ACCESS
• Provided technical support for associated financial system on an as needed basis (A/P, A/R), using COBOL, DB2, CICS, MVS Utilities, DYL280, FTP
• Designed, developed, and implemented processes to the testing and environment with production data using BMC database Utilities (Load, Unload, Copy Repair), MVS Utilities, DB2 Utilities (Load, Unload, Copy and Repair)

Environment: Assembler, COBOL, DB2, CICS, MVS JCL, FTP, BMC database Utilities, NT and UNIX servers, MS Office Suite