RPA/RDA Process Consultant Resume Phoenix, AZ - Hire IT People

SUMMARY:

Developed a robot using Blue Prism to automate status updates to the customer every 2 hours for all in - transit orders, replacing 1.5 Confidential
Identified 30 processes with automation opportunities from a recent on-site visit to Mexico City office
Adapted existing Blue Prism object library to follow best practices, increasing portability and reusability of all business objects

SKILLS:

EXPERIENCE:

RPA/RDA Process Consultant

Confidential, Phoenix, AZ

Responsibilities:

RPA Developer

Confidential

Responsibilities:

Business Reporting Analyst - RPA Developer

Confidential, Green Bay, WI

Responsibilities:

Gathered project requirements through end user interviews and workshops
Wrote user stories and created acceptance criteria to ensure solution meets business needs
Created test scenarios and testing plans to verify delivered application meets business requirements
Attended daily scrums to discuss progress and prioritize sprint planning
Conducted cost-benefit analysis to determine if a project was suitable for RPA
Executed User Acceptance Testing and prioritized findings with development team
Developed enterprise level reporting and dashboards using SQL and Oracle Business Intelligence (OBIEE)
Automated processes with Blue Prism robots to increase productivity
Developed 10 unique robots to interact with external customer websites
Utilized generic enterprise robots to provide ad hoc support to customer service
Created Process Definition Documents from business and user requirements to assist in development and testing of robots
Analyzed business processes to identify areas for process improvement and automation
Maintained documentation for all new processes and reports

Quality Control Officer

Confidential, Phoenix, AZ

Responsibilities:

Reviewed processes across financial aid division for efficiency and automation opportunities
Gathered requirements and developed reporting to replace manual processes
Automated reporting using Windows PowerShell
Created documentation for all process changes
Facilitated new employee training on business processes with Learning and Development team
Functioned as Administrator for several projects housed in JIRA
Analyzed project requirements and implemented process changes
Created dashboards and custom JQL reports
Adapted existing JIRA workflows to new projects

Reporting Analyst

Confidential, Chandler, AZ

Responsibilities:

Developed enterprise reporting using SQL
Automated report generation using Excel/VBA
Collaborated with business leaders to identify reporting gaps and new metrics
Wrote scripts using VBS and PowerShell to ensure accurate and timely report delivery
Provided ad hoc reporting and data analysis