COMPUTER SKILLS:

• Advanced Excel experience including but not limited to the creation of macros, pivot tables, formula driven spreadsheets, and tables utilizing conditional formatting
• Advanced experience in Word, PowerPoint, Access, QuickBooks
• Experience using basic SQL commands to retrieve specific information from large data sets
• Experience using Microsoft Project to create Pert and Gantt Charts
• Experience using Visio to create Entity Relationship diagrams
• Experience using ArgoUML to create Use Case Diagrams

EXPERIENCE:

Confidential, Clifton, NJ

IT WMS Analyst

Responsibilities:

• Create operational/systematic SOPs and train all staff members on a large scale p ut proper new user profile process in place to assure new WMS users are given access with the correct permissions in a timely manner a ct as the first line of support post - implementation troubleshooting any WMS issues i.e. orders unable to ship, cycle counting etc. c onduct baseline speed testing for each function of the WMS and monitor each distribution center using the WMS to assure speeds are up to par m onitor warehouse/operations team outbound and receiving performance daily and suggest efficient workflows to assure SLA’s are met s end out weekly recaps to multiple stakeholders including top executives to communicate any WMS updates/developments
• C reate extremely detailed requirement documents for all suggested enhancements and features to the WMS c ommunicate requirements to internal and partner development teams and conduct testing throughout the development stages to assure all requirements are being met before being launched into production c onnect the WMS to a top 10 business intelligence tool called DOMO and create KPI dashboards for multiple stakeholders’ company wide. d emo the WMS to potential clients as well as train any current customer CSR teams. c reate SOWS for all it related aspects as it pertains to future implementations t ravel as needed to support all distribution centers country wide

Confidential, Teteboro, NJ

Business Analyst

Responsibilities:

• Carryout research on how IT systems are used and suggest ways for systems improvement and efficiency.
• Elicit, analyze, and manage requirements for software solutions, systems, and/or business processes translating business objectives into IT speak.
• Create and facilitate efficient and cost effective solutions and analyze systems specification to meet business requirements required from multiple stakeholders throughout the organization.
• Create test plans and user acceptance test cases for all new software, systems and/or business processes to assure that all end users are capable of completing day to day activities in real life scenarios
• Organize and conduct multiple training sessions for multiple departments to show the functionality and benefits of each newly implemented system, software, and/or business process.
• Own and develop new national and international relationships with partners, such as developers and designers from Ukraine, working with them to optimize and enhance our integrations
• Supervise project development processes with clients and vendors for the successful execution of projects.
• Customize, integrate, and implement a CRM system called Bitrix24 to streamline the workload across multiple departments and assist upper management in having more visibility across those departments throughout the organization
• Lead a team of 20 or so employees from multiple departments such as production, purchasing, and accounting to implement two new inventory systems, one of which includes a POS for our aluminum stock length division.
• Retrieve all sales, purchasing, and inventory data regularly and present detailed analysis to upper management utilizing the self-created KPI dashboards which suggests ways to drive sales while reducing costs.
• Automate the creation of product and shipping labels for the first time in company history saving countless hours of man power implementing a software called Bartender 2016
• Assist project managers in developing Project Tracker templates by attending kickoff and production meetings and introducing KPI's and Gant Charts to those templates on a project to project basis.
• After conducting research and gathering requirements, lead the implementation of a new accounting and payroll system called Sage 100 and trained all stakeholders who would be using the system.
• Modify and/or create SOPs for all existing and new business processes ensuring clean and accurate documentation
• Ensure that all documents are safely kept and accessible for future reference and new employees.
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues.
• Redesign and update the company website with media regularly using Pingendo and Filezilla.

Confidential, NEW ROCHELLE, NY

Business Analyst

Responsibilities:

• Carried out research on all current systems and gathered pain points from multiple stakeholders and presented recommendations to upper management.
• Gathered requirements from multiple stakeholders and worked closely with 3rd party engineers and developers in the development and design of internal software which produces higher profit margins for the sales force which has now shown profits of $750,000+ in just over two years.
• Referred by upper management to be outsourced to Brooklyn Hospital to act the as the Operations Logistics Manager for the OR department to help reduce spending by using the agile lifecycle and implementing an inventory tracking system and recording and analyzing data retrieved from software.
• Organize and audit user acceptance testing for all newly implemented systems and/or software
• Created user manuals for each new system and software.
• Was the first employee to introduce a help desk ticketing system and trained IT employees how to troubleshoot software and system issues that occurred.
• Forecast sales and trends based on historical data and market activity
• Consolidates, prepares, and reports monthly revenue performance to individual sales reps.
• Prepare Quarterly Business Reviews upon request
• Prepare company and customer category standardization reports; analyze and make suggestions to both upper management and customers to improve cost effectiveness
• Monitor, analyze, and contribute to the depletion of slow moving inventory
• Budgeting for freight, marketing, and vendor trade shows.
• Monitor, analyze and audit the “Alternate Item” tool of the internal software which also includes inputting data monthly to reflect more efficient product cost as well as customer savings.
• Monitor sale incentive programs for the sales force, vendor rebates, and customer rebate programs.
• Act as the Project Manager for all Montefiore facilities deliveries during walkthroughs prior to deliveries and on actual delivery date.
• Train co-workers on navigating and retrieving data from new company database
• Ad hoc analysis

Confidential, PORT WASHINGTON, N.Y.

Financial Analyst

Responsibilities:

• Forecasted stocks’ movement using data and trends.
• Conducted monthly, quarterly, and yearly P&L reports.
• Cold called accredited investors to offer a 3-tier subscription to Confidential financial research services.
• Offered clients the opportunity to be put into six month private placement with each of the small cap stocks Confidential deals with each year.
• Prepared and reconciled anywhere from 10-20 client invoices daily using QuickBooks.