SUMMARY:

• Proficient in all phases of SDLC with comprehensive knowledge of Requirement Analysis, Business Process Analysis and Use Case Modeling.
• Comprehensive knowledge and understanding of Software Development Life Cycle, Waterfall, RUP and Agile (Scrum) Methodologies.
• Participated in full life cycle implementations including Requirements Gathering, JAD Sessions, SIT, UAT and Post Prod Support.
• Well - versed in facilitating Change Management, Quality Assurance, Defect Tracking and System Integration.
• Adept in creating and transforming Business Requirements into Functional Requirements and designing Business Models using Use Case Diagrams, Sequence Diagrams and Activity Diagrams.
• Experienced in gathering and analyzing requirements, modeling Business Process Flows, writing Business Requirement Document, Use Case Specification and Functional Specification Document.
• Extensively interacted with the designers and developers to ensure functional implementation of business requirements and QA Team in executing Test Plans & Test Case Scenarios.
• Analyzed and defined business processes both “AS-IS” and “TO BE”.
• Good understanding of relational database, object-oriented programming, data modeling, data mapping and data warehousing.
• Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping, Data Profiling, GAP Analysis, Risk Identification, Risk Assessment, Risks Analysis, and Risk Management.

WORK EXPERIENCE:

Sr. Business Analyst

Confidential, Itasca, IL

Responsibilities:

• Prepared the Risk Profiling Module project into phases to impose management control using High-Level User Stories, Test Scenarios, Dimension Modeling, Data Mapping, ETL, etc.
• Obtained Business/System Requirements and needs as part of the Agile Scrum team.
• Conducted risk assessment of the project and trade surveillance for regulatory purposes. Coordinated development activities across various departments.
• Measured project performance, scheduling and budget as per the project plan. Prepared and monitored release plans.
• Managed the software configuration changes for managing for code/requirements/design/versions.
• Developed an IT Recovery Plan, Process Integration and Governance Model for all changes.
• Collected Business Requirements and recognized major deliverables.
• Interacted with the System Analyst to analyze the existing customer risk profiling system to understand the constraints and areas of improvement for the new system.
• Worked with the System Architect to analyze the design of the customer risk architecture, identified weaknesses and created solutions that aligned with client's goals.
• Worked with senior management to get approval on project charter and budget estimates.
• Managed project performance and reporting through project scorecards and milestone reports.
• Verified deliverables for each phase with Project Stakeholders by executing the Test Scenarios.
• Delivered project documentation related to application design, testing results and operating procedures for the application.
• Provided technical and procedural support for User Acceptance Testing. Tracked testing issues, maintained test matrix, ran daily status meetings and met the exit criteria for UAT.
• Analyzed the AML trade surveillance compliance requirements by interacting with the compliance department and SME experts within the laws/act of compliance and documented the Risk and Regulatory reports
• Conducted review meetings to continuously review the status of the project with regard to the project plan and controlled iterations of the deliverables in conjunction with UAT's bugs or revisions.
• Delivered presentations on prototypes of application to different groups in the organization.

Business Analyst

Confidential, Warren, NJ

Responsibilities:

• Interacted with different lines of business, the firm's legal department, and senior AML management to initiate and support process improvement activity.
• Involved in all phases of Software development life cycle (SDLC) in Waterfall, Agile/Scrum framework.
• Played a major role in entire SDLC process right from working with Business to get Requirements to Analysis, Design, Testing, Implementation and loading of data warehouse.
• Worked with Business Owners to gather information needed for business application integration with SailPoint.
• Analyzed and documented information requirements and corresponding impact on business processes.
• Analyzed current Riversand's PIM system, business processes and created strategic vision and roadmap for STIBO's PDM system.
• Worked as a Guidewire Business Analyst for the Advance Project in the Personal Lines Policy Center.
• Worked on the Duck Creek Billing which turns a back-office function into a customer-centric solution.
• Investigated, reviewed and resolved AML related and economic sanction related alerts.
• Managed partner accounts, contracts and processes in SFDC.

Business Systems Analyst

Confidential, Framingham, MA

Responsibilities:

• Conducted Requirements Gathering by interacting with Stakeholders and Business Users using JAD and one-to-one interview techniques to get a better understanding of the domain and existing system.
• Elicited and analyzed the business requirements of client implementing Customer Relationship Management module to maintain around 20 million records of customer data on a monthly basis.
• Performed project management activities for client's requirements and authored Business Process Documentation, Business Requirement Documentation and Customer Requirement Specifications.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and diligently consider deadlines.
• Collected, stored and analyzed data needed for supply chain metrics in identification of root cause for continuous performance improvement, and depicted this information as historical performance trends.
• Gathered requirements for scaling Databases, presentation layer and their integration with REST service.
• Involved in the formulation of Test Plan that contained test scenarios for all the phases of Quality Testing including Functional, Navigation, Security, Recovery, Regression, Acceptance and Performance Testing.
• Utilized Agile/Scrum Methodology for product development and Product Backlog Documentation, wrote User Stories based on INVEST criteria and documented the Sprint Backlog and Technical Backlog.
• Executed SQL queries to test the database for records that detect pricing and product label filters.
• Worked closely with the development team to troubleshoot bugs using defect tracking tool JIRA.
• Managed all the requirements in JIRA, made requirements available to all team members.
• Involved in the User Acceptance Testing of the application with End Users, Management and Development Team in order analyze the risk involved in the updating of the existing system.

Business/Data Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Documented and delivered Business Requirement Documents and Functional Requirement/Specification Documents to the project team.
• Collaborated with development architect to develop both high-level and detailed application architecture to meet the business needs.
• Provided key initiatives in working with users in defining project and system requirements and inputs in the strategic development of detailed project plans, work assignments, target dates, etc.
• Participated in the logical and physical design sessions, developing design documents.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using Rational Rose.
• Performed Requirement Analysis and detailed examination of all the Use Cases and issue logs. Performed extensive business process analysis including Data Analysis and GAP Analysis.
• Functioned as a primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Created lots of Test Cases and was involved in manual testing.
• Worked with consultants and business partners to analyze response and risk models to improve operational efficiencies.
• Assisted PM in setting realistic project expectations and evaluating the impact of changes on the organization and planned accordingly and conducted project related presentations.
• Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line including the business plan, products, process and revenue streams.
• Initiated JAD sessions with end users through one-on-one and group interviews to better understand the user requirements.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring, and Asset Management.

Business Analyst

Confidential, New York, NY

Responsibilities:

• Led and managed Investment Confidential Trend Reporting for Cancel, Amend, Late/Backdated, Extended Settlements, Manual and Out of Hours trades.
• Documented Business Requirements for Front Office Supervisory Risk and Control.
• Conducted daily surveillance exception reports and systems including but not limited to 10b5-1, As-of Trades, Client Insider, Cross Trades, Day Trading, Front Running, Large Transactions, Insider Trading, Low Prices Securities and Trade Cancels and ensured that branches were in compliance with firm risk management guidelines and policies.
• Assisted with designing of QuickView reports for Front Office Supervisory group.
• Implemented delegated supervisory functions through daily surveillance exception reports and ensured that the complex/branch was in compliance with firm risk management guidelines and policies.
• Prepared UAT Test Plans and Test Scenarios to use during testing phase.
• Conducted testing and evaluation of projects at established integration points to assess progress and identify key functionality issues.
• Collaborated with the QA Team to help build Test Scenarios and Test Cases and also do some ad-hoc manual testing using SQL.
• Conducted back-end data testing using complex SQL joins. Automated SQL Stored Procedures/Views in order to save time.

Business Systems Analyst

Confidential, New York, NY

Responsibilities:

• Prepared Business Requirements Document (BRD), Systems Requirements Specification (SRS), High-Level Design Documents (HLDD), and Traceability Mapping/Matrix with the assistance from the business group and the IT team members.
• Designed and development of Test Cases based on Functional Requirements for Institutional and Professional Claims for EDI and HIPAA Transactions 837/835, 834, 276/277, 270/271 testing.
• Created Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Created Use Cases, Use Case Diagram, Activity Diagram and other Flow Charts to define the business process.
• Facilitated Joint Application Development (JAD) sessions with end user, expert team, business intelligence team, SME's, QA team, Walk Through and Signoff with Stakeholders as required.
• Conducted Gap Analysis, and Gathered User Requirements by Interviews, user meeting, JAD session, and Requirement Elicitation Sessions.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Performed System testing of the Claims processing systems (Pricing Rules, Duplicate/Limits validation, Member Eligibility, Provider Enrolment, et al).
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and creation of technical design (UI screen) using MS Visio.
• Developed SQL scripts to Insert, Update and Delete data in MS SQL database tables.
• Conducted complex documentation and user needs analysis. Interfaced with team and staff to develop HL7 integration.
• Assisted JAD sessions to identify the business flows and determine whether any existing or proposed systems were impacted by the EDI X12 Transaction, Code Set and Identifier Aspects of HIPAA.
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converting historical clinical and data.

Environment: Agile (Scrum), Waterfall, RUP, UML, JIRA, AWS, Amazon API Gateway, MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, HP Quality Center, Confluence, Jenkins, Rational Clear Case, Rational Clear Quest, MS SQL Server.