SUMMARY:

• 7 Years of experience in the field of Business Management and Information Technology with emphasis on Agile Framework, Business Requirements analysis, Business Development, Client Relationship Management, Quality Assurance and support activities.
• My background includes knowledge of requirement gathering, documenting functional and technical requirements, Business Analysis, software testing methodologies during the Application Development Life Cycle process.
• Possess technical writing skills to create Business Required Documents ( BRD), Functional specification documents (FSD), User stories, Use case diagrams & acceptance criteria.
• Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in working with development team in building user friendly web application.
• Strong interpersonal, detailed oriented and good organizational skills.
• Familiar with project management style of managing schedules, deadlines and resources, collaborating with different teams and analyzing project information.
• Exposure to Business Object oriented testing in creating various reports for business users.
• Knowledge of using Agile techniques: User stories, TDD,BDD, Continuous integration, Continuous testing etc.
• Participated in all the stages of Agile including forming, storming and performing using Scrum methodology with two/four weeks iterations.
• Hands on experience in writing SQL queries.
• Experience in analyzing current business processes and documenting as - is and to-be process.
• Hands on experience developing workflow process diagrams using MS Visio.
• Proficient in creating change requests, managing stories and tracking the incident log for closure.
• Experience working both independently and as well as within the team.
• Ability to work well in fast paced, dynamic team environment.
• Experience in Agile Software development, Scrum and waterfall development methodology.
• Strong analytical and problem solving skills and multi tasking abilities, with proven experience in using people and process knowledge to assist enterprise in making critical decisions.
• Good verbal and written communication skill, like to adopt new tools, techniques and approaches.

TECHNICAL SKILLS:

Business Tools: Global Service management, JIRA, ALM Rally, HP Application Lifecycle Management, SQL Developer, MS Office, MS Visio

Business Skills: Business Requirements, Functional Requirements, Business Process analysis, Gap Analysis, Use Case Analysis, Business Development, Customer Relationship Management

Methodologies: Scrum( Agile), Kan Ban, Waterfall

Web Technologies: HTML, Ajax True Client, Web Service (WCF)

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA.

Scrum Master

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Assisted with the project manager when necessary.
• Assisted team to remove impediments by having an understanding the control and release processes.
• Assisted with prioritization and resolution of software defects.
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them.
• Assisted Product Owners in creation and maintenance of Product Backlog.
• Coached team members on Agile principles and providing general guidance on the methodology.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Ensured the DoD ( Definition of Done) is followed within the team.
• Participated as a User Acceptance Tester to ensure that the developed product satisfied the needs of business clients as specified in the requirements.
• Facilitated getting the work done without coercion, assigning, or dictating the work.
• Facilitated sprint planning, retrospective and sprint demos.
• Helped team to solve problems rather than provide solutions.
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
• Provided all support to the team using a servant leadership style whenever possible.
• Removed impediments by finding the right personnel to remove the impediment.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

Environment: Java/J2EE, Asp.net, V.B, Jira, Websphere, SQL Server 2008R, Oracle9i, Visual Studio, Windows7, MSOffice

Confidential, Duluth.GA

Business Analyst

Responsibilities:

• Created and reviewed Business requirement documents.
• Worked closely with business users to understand requirements .
• Communicated with business stakeholders and project team to ensure requirements.
• Maintained excellent customer relationships with business objectives accordingly.
• Worked closely with the offshore development team in root cause analysis during the development and bug fixing during test phases.
• Working in resolving and troubleshooting production issues by creating and executing SQL queries.
• Prioritized user requirements and maintained continuous improvements through user feedback.
• Provided technical guidance and support to end -users by developing appropriate documentation required to transfer knowledge.
• Prioritized problems based on the effect of the application on the end user.
• Developed test plans composed of test scenarios and/or test cases for functional and enhancement testing as well as regression testing.
• Experience in change management process, scrum planning and project management meetings.
• Used Quality center to keep track of defects ad testing efforts.
• Provided daily status reports to Project Manger and the Project team.
• Involved in extensively training and supporting end users.

Environment: QualityCenter,HPLoadRunner,ASP.net,VBscript,MSSQL,Windows7,MS Word/Excel/PowerPoint

Confidential, Atlanta.GA

Business Analyst

Responsibilities:

• Formulated and defined the scope ( requirements) and objective of the project based on user needs and a thorough understanding of the business process.
• Coordinated and contributed in all areas of the project life cycles from planning, development and production implementation through post implementation support.
• Participated in demonstrating the Oracle process and workflow over view to the web application team.
• Provided details on credit card integration, mileage and itemization functionalities during the design phase of the project.
• Participated in designing the user interface for the web application.
• Coordinated requirements between the web applications team and end users by presenting ideas in a convincing and compelling manner.
• Worked on user documentation and participated in end-user training.
• Communicated and interacted on a regular basis with project manager during different stages of the project.
• Participated in retrospective phase of the project by contributing on important gaps during the project life cycle.
• Tested the web application to ensure the data flow in the database.
• Worked in agile environment and as a part of scrum team.

Environment: Windows 7, MS Word/Excel/PowerPoint, SQL server 2005, MS Visio

Confidential

Jr. Business Analyst

Responsibilities:

• Understanding the functionality and discussing with business team on the requirements.
• Created detailed, technical and process overview documentation and a troubleshooting guide for the business users.
• Assisted analysts and developers with support and enhancement tasks.
• Involved in creating test plans, which verify overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
• Assisted in creating test deliverables.
• Coordinated with Quality Analysts to develop testing scenarios.
• Monitoring test progress and communicating status and issues to the Project Manager.
• Assisted with functional team leads, technical team leads in coordination of test activities.
• Attended defect meetings, assign prioritization of defects and escalate to Project Manager, if necessary.
• Interacted with Developers for defect fixes and solutions.

Environment: MS Office, Windows XP, Oracle 9, Quality center

Confidential

Jr. Business Analyst

Responsibilities:

• Develop Business architecture using requirements such as scope, processes, alternatives and risks.
• Worked closely with business users of financial applications to better understand requirements and issues.
• Assisted quality analysts and developers with support and enhancement tasks.
• Helped with business process re-design/re-engineering and documentation as needed new technologies.
• Assisted senior analysts in translating high level requirements into functional specifications.
• Hands on experience developing workflow process diagrams using MS Visio.
• Contributed to the development of project presentations.
• Communicate client's business requirements by constructing easy-to-understand data and process models.

Environment: Windows XP, MS Office, MS Visio, Oracle 9Strength: Business Requirement analysis, Business Development, Client Relationship Management, Quality Assurance and support activities.