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Sr. Business Systems Analyst Resume

Warminster, PA


  • Qualified professional with Eight years of extensive experience in the field of Business Systems Analysis, working with the technical staff to implement management and staff's business requirements into the software application in retail environment.
  • Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross - platform environment.
  • Experience in B2B, B2C and Ecommerce portals web application developments.
  • Expertise with supply chain strategies/vendor manufacturing process methods to determine level of procurement and strategic sourcing strategies/plans and worked with vendors/peers to determine lead times, schedules and cycle counts, established requirements needs.
  • Highly proficient in working with users to gather requirements, analyze them and subsequently use the Rational project and design tools to model the requirements.
  • Experience working with Allocation and Implementation of JDA resources in a Retail environment.
  • In-depth knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow.
  • Extensively used rational tools for UML, tracking and reporting and applied the Rational Unified Process in all areas of a software development life cycle.
  • Worked with user story to respond faster and with less overhead to rapidly changing real-world requirements in an AGILE environment
  • Worked on interface designing and creating screenshots using wire frames and comps, and expert in using tools like MS Project and MS Visio.
  • Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements.
  • Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
  • Gathered and documented Non-functional requirements.
  • Conducting requirement gathering sessions, feasibility studies and Impact Analysis and organizing the software requirements in a structured way using Rational RequisitePro to track development.
  • Interacting regularly with the development team, creative services, database designer, system administrator and the higher management to meet the deadlines of Project milestones.
  • Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.
  • Performed UAT and exposure to User Certification Testing (UCT) and Operational Readiness Testing (ORT)
  • Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user training.
  • Examined, analyzed and model Test plans, Use Case Model cases and Test procedures based Agile methodology.
  • Well versed in writing queries/Scripts for Data Analysis and QA reporting and testing.
  • Good knowledge of Workflows and Content Management Tools.
  • Experience in implementing Microsoft Office SharePoint 2007.


Programming Languages: C, C++, HTML, XML, SQL.

Data Base: MS Access, Oracle (SQL Series), DB2

Reporting Tools: Crystal Reports 8.0

Operating Systems: MS-DOS, Windows …, Linux

Software: MS Office Suite (Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Rose, Rational Requisite Pro, Adobe Acrobat, MS Office FrontPage, Lotus Notes

Performance Testing Tools: Virtual User Generator, Load Runner

Processes/Technologies: Rational Unified Process (RUP), Waterfall, UML & Microsoft Office SharePoint 2007

Automation Tools: Requisite Pro, Win runner, QTP, Test Director, Quality Center


Confidential, Warminster, PA

Sr. Business Systems Analyst


  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Worked closely with Merchandising, their various departments- sales, operations, finance & shipping to ensure timely and accurate requirement gathering process and development efforts using MS Project
  • Designed and developed Activity Diagrams, and Sequence Diagrams utilizing MS Visio.
  • Documented the server farm requirements and requirements related to security within Share Point and using Windows Active Directory.
  • Worked in an Agile environment
  • Prepared graphical depictions of use cases (activity diagrams, system context diagrams, sequence Diagrams use case diagrams, wire frames, etc.)
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High-Level Requirements.
  • Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
  • Assisted with the BRD for the POS implementation project
  • Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
  • Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
  • Performed Gap Analysis by identifying existing technologies and documenting the enhancements to meet the end state requirements.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
  • Analyzed trading partner specifications and created EDI mapping guidelines
  • Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
  • Developed Data Conversion Strategy for converting data from the existing site to the new site.
  • Prepared Demo on SharePoint for various Business to get new approvals like the Therapist and Nursing divisions.
  • Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
  • Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
  • Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
  • Designed workflows and allocated permissions within SharePoint.
  • Performed Unit Testing and User Acceptance testing and documented detailed results.
  • Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.

Confidential, Union, NJ

Business Analyst/ Systems Analyst


  • Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site.
  • Gathered Key Business Requirements and Key Performance Indicators to drive Internal and External Reporting using Micro Strategy Ad hoc Reporting
  • Worked with data migration (ETL development), document data manipulation processes and scripts.
  • Extensively used MS SharePoint a content management platform, for managing content across the organization within a shared repository.
  • Became familiar with the Credit card/ EMV process for paying through the web.
  • Include integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration.
  • Created functional string/Unit test cases for Order Management, Warehouse and Inventory Management, planning and procurement.
  • Provided guidance to development team required to complete transition from Broad vision to Hybris ecommerce platform.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
  • Extensively involved in the modeling and development of reporting Data warehousing System.
  • Performed Business process Mapping and performed AS IS and TO BE Analysis.
  • Created and managed Project Templates, Use Case Project Templates, Requirement Types and traceability Relationships in RequisitePro.
  • Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
  • Integrate Data from wide range of sources including in-house clinical data management systems, labs and contract research organizations and perform data cleaning.
  • Developed and managed Project plans and schedules. Managed resolution of Project issues and conflicts.
  • Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.

Confidential, Bentonville, AR

Business System Analyst


  • Interacted with the business users and gathered requirements for the business definition.
  • Created Functional Requirements Document (FRDs), Functional Specifications Document (FSDs) and Traceability Matrices for application development.
  • Support for a major effort to improve the Warehouse Management System (WMS) capabilities of Supply Chain.
  • Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing AGILE methodology.
  • Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs e-Commerce suite
  • Gathered requirements for the integration of POS system with the supply chain system
  • Worked on projects which used RUP and Waterfall methodologies.
  • Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
  • Acted as a Subject Matter Expert (SME) on many occasions to explain in brief to the business users about the internal systems.
  • Wrote Test plan and Test cases for the Integration testing and system testing.
  • Facilitated JAD sessions with the management, developers and analysts from all the dependent systems/applications and business users to refine functional requirements and to perform the Impact Analysis.
  • Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements.
  • Performed GAP Analysis, designed new business process flows, and documented various business scenarios.
  • Prepared PowerPoint slides to effectively communicate with the business users and stake holders in the meetings.
  • Served as a Business Liaison between the Business Users and the Developers helping them in understanding the Functional behaviour of the Internal Systems.
  • Conducted Cross-functional meetings to discuss the impacts from cross functional systems.
  • Created Testing Requirements Document (TRDs) and Test Case Scenarios to test functional changes to the system/application as per the project requirements.
  • Used XML to look up for the specific attributes and parameters needed for testing the web application in the QAT environment.
  • Interacted with the testing team while developing the functional test cases and regression test cases.
  • Kept a track of all QAT and UAT bugs/defects and helped the testers to resolve the issues and made a report of all the defects which were resolved, and which were not using MS EXCEL.

Confidential, San Francisco, CA

Business Analyst


  • Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
  • Analyzed the system for the effectiveness of the E- commerce operations.
  • Working with clients to better understand their needs and present solutions using structured SDLC approach.
  • Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
  • Assisted in creating wireframes for web interface with the GUI design team.
  • Responsible for application performance from performance modeling, to performance measuring/profiling, to performance tuning.
  • Analyzed data and created class diagrams and ER diagrams for designing databases.
  • Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
  • Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
  • Created Mock-up forms in MS word for better visualization and understanding of the software solution.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
  • Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
  • Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
  • Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
  • Followed AGILE methodologies and involved in entire End to End testing phase.
  • Created User Stories, Test Cases utilizing Target Process Agile methodology tool.
  • Helped in creating end user manuals and procedure manuals.

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