SUMMARY:

To secure a Scrum Master, Project Manager, or Business Analyst position where I can utilize my advanced research, analytical, and communication skills to achieve project goals and objectives.

WORK EXPERIENCE:

Business Analyst

Confidential, Washington, DC

Responsibilities:

• Held requirements sessions with stakeholders, presenting visual aids (wireframes, process models, etc.) to elicit and decompose functional, technical, and user interface design requirements, completing requirements gathering efforts for the Confidential ’s State Safety Oversight Reporting System (SSOR) to fill and define the product backlog before culmination of the contract period of performance.
• Serves as Certified Scrum Master for a small development team, helping to prioritize development work, removing impediments, and acting as a liaison between the government client business staff and development team.
• Created and updated project documentation: functional requirements document, actor role matrix, test cases, user stories, test plan, wireframes, process flow diagrams, user guides for all user types, materials, etc.
• Maintained project documentation in Atlassian Suite (JIRA, Confluence, Zephyr) and SharePoint

Business Analyst

Confidential, Washington, DC

Responsibilities:

• Created new change management and risk management processes and created templates for risk registries to monitor and control risks, escalating risks to leadership for awareness and assistance with resolution, if necessary.
• Documented current and future state processes for identity and access management (IAM) as well as Confidential common controls to be implemented for IAM in all software applications and computer systems.
• Addressed help desk inquiries for the Contact List System resolve issues with access to various modules and data errors.
• Provided to government staff on the risk management process and how to document risks, issues, and their mitigations.
• Responsible for coordinating medical appointments and administering medications.
• Assists with personal hygiene requirements and grooming.
• Plans and prepares meals according to medically authorized diet to treat health conditions.
• Performs housekeeping tasks as needed.

Project Manager

Confidential, Washington, DC

Responsibilities:

• Moderated project meetings while documenting notes and action items.
• Create project documentation to include but not limited to: project plans, process diagrams, white papers, standard operating procedures (SOPs), project schedules, status reports, quad charts, etc.
• Created risk registries to monitor and control risks, escalating risks to leadership for awareness and assistance with resolution, if necessary.
• Analyzed data gathered and develop solutions or alternative methods for project direction.
• Gathered and organized information on problems or procedures; document study findings to prepare recommendations for implementation of new systems, procedures, or organizational changes; and coordinate with management to ensure successful functioning of newly implemented systems or procedures.
• Reviewed forms and reports and confer with management and users about format, distribution, and purpose.
• Catalogued auto - generated paper reports to submit to systems architecture for production and distribution in electronic format.

Business Analyst / Assistant Project Manager

Confidential, HI

Responsibilities:

• Performed duties of Scrum Master, holding sprint planning meetings, daily scrum meetings, sprint reviews, retrospective meetings, and tracking development progress during sprints.
• Reviewed, edited, and drafted Program Management documentation (i.e., Program Management Plan, Risk Management Plan, Quality Control Plan, Transition Plan, Weekly and Monthly Status Reports, etc.).
• Supported requirements gathering efforts and use case drafting and revision for prototype development.
• Drafted process flow diagrams to illustrate business and systems processes for systems design documentation.
• Lead process evaluation and improvement measures to prepare for an audit culminating in a Capability Maturity Model Integration (CMMI) Level 2 for the project team and contract prime.

Business Analyst

Confidential, Washington, DC

Responsibilities:

• Supported requirements gathering efforts and use case revision for web-based application development.
• Drafted process flow diagrams to illustrate business and systems processes for systems design documentation.
• Conducted User Acceptance Testing (UAT) of web-based applications.
• Compiled team project status reports.

Assistant Project Manager/Business Liaison Analyst

Confidential, Washington, DC

Responsibilities:

• Reviewed/analyzed business processes to determine methods to improve operations while complying with policy changes and implanting best practices to positively impact various organizational levels.
• Triaged and tracked Program Initiation Requests (PIRs) submitted by Confidential Business Offices to OI&T for application development or modification, aided in the process of formalizing Data Sharing Agreements (DSAs), participating in review and forwarding them to Subject Mater Experts (SMEs) for evaluation as well as Confidential Lines of Business (LOBs) for concurrence and signatures.
• Coordinated requirements workshops, arranged and facilitated meetings of Integrated Project Teams (IPTs) to further project progress, recording meeting minutes and capturing/tracking requirements, decisions, and action items.
• Reviewed work product documents and deliverables to ensure they met business, functional, and systems requirements. Monitored and updated project Share Point sites to ensure proper project documentation
• Prepared weekly and monthly status reports on project progress, reporting s and risks to supervisors and elevated significant issues to governance boards and higher-level management.
• Briefed upper level management on project status.

Project Manager/Business Liaison Analyst

Confidential, Washington, DC

Responsibilities:

• Reviewed/analyzed business processes to determine methods to improve operations while complying with policy changes and implanting best practices to positively impact various organizational levels.
• Triaged and tracked Program Initiation Requests (PIRs) submitted by Confidential Business Offices to OI&T for application development or modification, aided in the process of formalizing Data Sharing Agreements (DSAs), participating in review and forwarding them to Subject Mater Experts (SMEs) for evaluation as well as Confidential Lines of Business (LOBs) for concurrence and signatures.
• Coordinated requirements workshops, arranged and facilitated meetings of Integrated Project Teams (IPTs) to further project progress, recording meeting minutes and capturing/tracking requirements, decisions, and action items.
• Reviewed work product documents and deliverables to ensure they met business, functional, and systems requirements. Monitored and updated project Share Point sites to ensure proper project documentation
• Prepared weekly and monthly status reports on project progress, reporting s and risks to supervisors and elevated significant issues to governance boards and higher-level management.
• Briefed senior management on project status.

Laboratory Repository & Study Manager

Confidential, Rockville, MD

Responsibilities:

• Maintained records of specimen shipments, testing performed, and data collected, performing QC of data/ troubleshooting of data issues within study timeline.
• Prepared field memos specifying instructions on study-related procedural changes and updates, providing detailed written and oral instruction to blood center coordinators and staff on the use of the BEST platform and shipping procedures, including screen shots and diagrams showing stepwise procedures.
• Augmented the functionality of the BEST platform by identifying and communicating business requirements to IT personnel for further application development, developed project specifications, and conducted User Acceptance Testing of capabilities added to the BEST System.
• Answered inquiries regarding study-related matters and performed troubleshooting tasks for BEST data entry as well as specimen testing and shipping.