SUMMARY:

• Seasoned Professional with over 10 years’ experience in government, retail, banking and financial services sector with expertise in Business Analysis and Design, Business Process Management, Project and Product Management.
• Worked closely with various project stakeholders, SMEs and technical teams to understand and document Use Cases, Business Requirements, Functional Requirements and Design Specifications for new applications along with enhancements to the existing applications.
• Rendered support to the Project Manager throughout the project’s lifecycle including development of project charter, project scope, project plan and estimates, preparation of status reports, process and change control documentation and coordination of user acceptance testing.
• Excellent knowledge of Software Development Life Cycle (SDLC) with Waterfall, Agile, RUP methodology as well as broad cross - functional experiences leveraging multiple frameworks.
• Extensive experience in conducting/facilitating Joint Application Development (JAD) sessions with IT group and project team members.
• Created SQL*Loader scripts to load legacy data into Oracle staging tables.
• Created staging tables necessary to store validated customer data prior to loading data into customer interface tables
• Expertise in Business Process Modeling using MS Visio.
• Skilled at performing Gap analysis, Risk analysis and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques.
• Experience in Change Management and Conflict Resolution at various stages of the project lifecycle.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills and Leadership Qualities.

TECHNICAL SKILLS:

Modeling Tools: MS Visio, Rational Rose, Enterprise Architect

Databases: MS Access, MS SQL Server, Oracle, Sybase

Operating Systems: MS DOS, Windows NT/9x/2000/XP/,Server 2012

Design/Process: Waterfall, Spiral, Agile

Integration Tools: SAP BAPI,API, MS Office (Word, Excel, PowerPoint), MS Project 2010

Defect Tracking/Testing Tool: HP Quality Center, JIRA, Rational ClearQuest SQL, XML, Oracle 7.x8i 9i-10g, SAP EHP 6.0,Business Intelligence

PROFESSIONAL EXPERIENCE:

Senior Business Technical Analyst

Confidential, Minneapolis, MN

Responsibilities’

• Analyzed business requirements, create specification documentation for client portal between global businesses and developers.
• Collaborative work with the key users in the documentation of “As-is process”.
• Designed Web services for portal enhancement and to fetch data from system of records like, Oracle, salesforce etc.
• Gathering Non Functional Requirement’s on webservices and web portal
• Work with business users and third-party service providers to analyze high-level information requirements and information flows required to support better processes.
• Extensively worked on Source Data mapping
• Undertake systems analysis, design, and systems building activities Act as the designated Subject Matter Expert in area of responsibility Actively manage relationships with business and functional groups as designated point of contact
• Created Process flows documents
• Wrote Product Backlog and derived user stories from functional requirements.
• Evaluate project priorities at the end of each sprint in Product backlog.
• Wrote SQL queries to perform Data Validation and Data Integrity testing
• Wrote SQL queries to compare data between multiple source systems which used SQL Server and Oracle databases
• Requirement gathering, preparing BRD and Functional specification, conducting JAR sessions with various stake holders
• Effectively communicating with internal teams and vendors to deliver functional and non-functional requirements.
• Responsible for creating Process flows, end to end field mapping using MS-Visio
• Writing business test cases, test standards and procedures, and participate in the design and test case review processes with client
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing
• Conducted User Acceptance Testing (UAT), gathered and documented User Manuals and Business Rules.
• Analyzing data through ETL and other databases like mainframe, Oracle and SQL.

Senior Business Systems Analyst

Confidential, South Plainfield, New Jersey

Responsibilities’

• Performed data validation and account determination for mapping of the processes on to the SAP R/3 system.
• Gap analysis with realization of open issues and design of best fit functionalities.
• Gathered functional requirements, Created user stories, functional requirements and data mapping documents.
• Performed analysis of data elements and worked with the development team.
• Conducted JAD sessions with the business, SMEs and stakeholders to gather/validate requirements.
• Served as a liaison between business users and technical team.
• Utilized Quality Center for directing, tracking and outlining needs during a project SDLC
• Facilitated meetings and conduct interviews with SME’s and Stakeholders to gather and document business and functional requirements.
• Involved in sprint planning meetings.
• Build and manage relationships and ensure customer/client satisfaction.
• Create and maintain the overall release and project specific test strategy and scope that include the types and amount of testing based on resource capacity and skill set along with adhering to testing standards
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Implemented test cases with QA and tested suitably for the accurateness and effectiveness of well-timed project deliverables.
• Tested User Interfaces for errors and provided documentation and feedback to developers for Defect management.

Business Analyst/Technical Analyst

Confidential

Responsibilities’

• Prepared Project Charter and Business Requirement Document.
• Conducted data mapping exercise on AS-IS processes and TO-BE process.
• Performed Gap analysis on data elements of existing stored procedure/ service and worked with the development team to update/create the stored procedure to be consumed.
• Conducted JAD sessions with the business, SMEs and stakeholders to gather/validate requirements.
• Served as a liaison between business users and technical team.
• Gathered business requirements and translated business requirements to system requirements
• Gathered functional and non functional requirements
• Participated in data verification exercise to validate the data conversion and mapping.
• Coordinated with QA on the testing efforts.

Project Lead/Senior Business Analyst

Confidential

Responsibilities’

• Led the BA team to translate business requirements into functional specifications and detailed test cases.
• Led development of project work plans, proactively identifying, logging, communicating and addressing issues & risks.
• Participated in requirement gathering sessions with the business, SMEs and communicated requirements for the development of web application that analyzes the needs and distribution process
• Conducted meetings/JAD sessions with business users and stakeholders to gather requirements.
• Served as a liaison between business team/ users and project team in identifying, understanding and documenting the business needs while adapting the agile methodology.
• Prepared Use Case document, created Activity diagrams and Wireframes using MS Visio.
• Business Process Modeling using MS Visio and documenting the business process.
• Developed test plans, test scripts and conducted UAT testing with the business users.
• Created User training manual and provided training to the business/end users
• Communicated project status to management through effective presentation.
• Provided input to project managers in defining project plans and estimates, identifying issues and risks, including report status and updating project management tool sets for senior leadership team.

Business Process Consultant

Confidential

Responsibilities’

• Managed a team involved in business process modeling and analysis
• Responsible for driving and initiating new solutions to ongoing operations while working with senior management on process improvement initiatives using Six Sigma.
• Organized, led and facilitated cross-functional project teams throughout project life cycle.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Contributed effectively to develop solutions in the areas of process flow, business logic and user interface.
• Led the analysis of current processes/procedures and the development of recommendations for process improvements and deliver it to the stakeholders.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Developed, coordinated and maintained process mapping activities and documentation.
• Responsible for reporting and analyzing the delivery against the business strategy.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Coordinated UAT testing and communicated business needs, processes, and testing issues. Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Applied change requests, versions and addendums.