OBJECTIVE:

To work in the position of a Business Systems Analyst / Quality Analyst in a competitive organization, to achieve professional growth, leverage current knowledge, foster creativity and innovation and provide many learning opportunities.

PROFESSIONAL SUMMARY:

• 5 years of experience as Quality Analyst in Client/Server and Web based applications.
• Actively engaged in Requirement Analysis, Feasibility, Data Risk and Impact Analysis.
• Working experience in AGILE, Scrum, RUP, and Waterfall methodologies.
• Excellent expertise in requirements elicitation and documentation.
• Actively involved assisting QA to develop Test Case and Test Plan.
• Strong experience in developing efficient use cases, user stories and acceptance criteria
• In depth understanding of Object Oriented Analysis and Design concepts.
• Created use cases, organized and lead JAD sessions, documenting requirements, assisting in design documentation, test case creation, test case execution, and user training
• Proficiency in creating efficient and unambiguous UML models and process diagrams
• Hands on working experience in testing financial applications.
• Expertize in manual testing.
• Excellent professional skills in preparing Test Cases, Test Data, Test Plans and reviewing Business Requirements.
• Extensive knowledge of all stages of Software Development Life Cycle (SDLC), QA Life Cycle (STLC).
• Experience in developing and maintaining Test Scripts, analyzing Test Results, Reporting and Tracking Defects and submission of Test Status.
• Experience in Integration testing, Functional testing, Regression testing, Smoke testing and providing support for UA testing (UAT).
• Expertise in Interactive Test Suite: Quality Center, Test Director, Quick Test Pro.
• Good experience with defect tracking tool Quality Center and VB Scripts.
• Tested applications developed using .Net, VB script, C, Oracle, and SQL.
• Strong skills in back-end testing using SQL queries on Oracle, SQL Server, My SQL, and MS Access.
• Exposed to multiple operating systems such as HP-Unix, Windows-XP/NT/2000.
• Strong work ethics and capable of taking ownership of all duties and responsibilities assigned.
• Team player having excellent communication and interpersonal skills, with the ability to express technical concepts verbally and in writing.

BUSINESS SKILLS

• Operated as effective liaison between the Business and IT development groups
• Gathered requirements through web-based and in-person JAD, JRP sessions
• Created BRD’s (Business Review Documents)
• Analyzed and resolved Gaps, Impacts and Risks arising during enhancement projects
• Gathered and mapped user, business and functional requirements
• Worked closely with the development team and maximized capabilities of the system
• Created UML models and Use Cases for systems and business processes
• Conducted user demos and user acceptance testing sessions, creating meticulous test cases
• Resolved post deployment issues reported from support department

Training Attended:

• Intensive training in Testing Tools.

QC, QTP

EDUCATION

• Masters in Economics

TECHNICAL SKILLS

Tools:

MS-OFFICE, MS-Visio, MS-Project 2002Quality Center, Mercury Test Director, Quick Test Professional (QTP)

Environments :

Windows 2000/NT/XP,Unix

Software:

VB

Application Servers:

Web logic

Development Methodologies:

SDLC, STLC, Agile, Waterfall

Web Technology:

.Net, VB Script,Java

Databases:

Oracle, SQL Server, MS Access, Teradata

Packages:

Microsoft Word/PowerPoint/Excel/Outlook

PROFESSIONAL EXPERIENCE:

Confidential,September2008 – Till Now
Business Systems Analyst / QA
Environment: .Net, ETL, SQL, Oracle

Description:

Project is designed and developed for complete requirements of a hosted Utility Management Software System for the analysis of utility usage and utility bill data of businesses. Tested applications developed using .Net. The idea is to capture Fuel, Water, Gas, Electricity consumption.

Responsibilities:

• Involved in generating test plan, test cases using ETL for informatica tool.
• Developed test scripts for these test cases using TSL.
• Investigating software problems and analyzing them.
• Performed integration testing for different modules in the application.
• Used Test Director to keep track of system and reporting priority
• Performed and planed regression testing, integration testing, system compatibility testing and User Acceptance testing.
• Wrote SQL queries to test the oracle database and validate the data integrity.
• Performed regression testing to ensure no new bugs exist due to modifications.
• Cross browser testing is used on Internet explorer and Netscape navigator.
• Worked in Oracle, SQL, and Mercury Quality Center tools.
• Reviewed offshore documents and guide the team members.
• Participated in integration meetings with business/technical and development teams.

Confidential,Richmond, VA
November 2007 – August 2008
Quality Analyst

Technical Environment: Oracle, SQL

Worked at Circuit City as a Consultant involved in testing Circuit City’s merchandising system Transformation (MST) program.
Responsibilities:

• Involved in testing sequence of timed rollouts of business releases which correspond to the various functional areas.
• Tested skills on JDA - Manugistics web based applications.
• Worked in Oracle, UNIX, SQL,Quality Center tools.
• Executed test scripts, reviewed test cases, wrote test plans and RTVM’s for business functions.
• Reviewed offshore documents and guide the team members.
• Participated in integration meetings with business/technical and development teams.

Confidential,2006 – November 2007
Business Analyst

Business Analyst for Health Care Reform and SSN masking in the member domain enterprise and regulatory project for generating State Continuation Letters for COBRA and Medicare Secondary Payer reports and Medicare. SSN Removal from Medicare Enrollment

• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders
• Met with all developers and project stakeholders to lead a kickoff meeting. Defined and introduced the project, team members\' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session
• Performed GAP/RoI analysis of business rules, business and system process flows, user administration, requirements, Portfolio Analysis and Risk management
• Implement business modeling using MS-Visio
• Collaborated with Sales and Marketing teams, external ad agencies, third-party technology distributors to facilitate communication for successful project launches
• Extensive experience using SQL queries for data manipulation (sort, filter and extract desired data) as part of the research/investigation for business validation and UAT.
• Executed SQL queries through Batch SPUFI/QMF and IBM DAF
• Involved in Logical and Physical Database Modeling with Enterprise and Information Architects
• Familiar with SQL DML/DDL.