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Business Analyst/trainer Resume

Houston, TX

SUMMARY:

  • IT Professional with 15 plus years’ experience
  • Soft skills such as Sarbanes Oxley(SOX), Operations and Controls, Reporting, Sales and New Hire - Redesign core business processes focusing on end to end processes in HCM, FICO, SD-OTC, MM-P2P, PM/EAM with workflow experience, test script execution
  • Sr. Consultant fulfilling numerous roles including: Quality Testing, Business Analyst, Team lead, (IT and Soft skills) and various responsibilities with SAP implementations act as SME during post go live Support-Global rollout experience with functional experience in the areas of HCM sub modules, Success Factors, FICO, FI-CA SD, PM and P2P modules, familiar with MDM, PP, MM, PS, CRM-IC Web and BI modules
  • Change Management skillset

SKILLS SUMMARY:

  • Microsoft office Workday(HR) Storyline II
  • Microsoft SQL Reporting SAP(ERP) (HANA S4) ADDIE methodology
  • Sharepoint SAP CRM Various LMS Tools
  • Solution Manager Adobe/Captivate ARIS BPM
  • Infopak/uPerform Flash HP ALM
  • Workforce Performance Builder SnagIt
  • POS Robohelp

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Business Analyst/Trainer

Responsibilities:

  • Provide Stakeholder communication in fast-paced RTR and OCM environments
  • Interpret various sources of data and provide recommendations to management for solving highly complex concerns related to treasury, period-end close and Accounts Payable assignments to determine needs
  • Review reports to determine basic characteristics, such as data components, origin and report flow, format, frequency, distribution and purpose or function of report to create Job Aids and learning tools
  • Proficient use of applications such as spreadsheet, database, presentation software and specialized business applications software
  • Review reports to determine basic characteristics, such as data components, origin and report flow, format, frequency, distribution and purpose or function of report to create Job Aids and learning tools
  • Effectively communicate, update, and/or facilitate discussions with all levels of management stakeholders and Business owners
  • Requirements gathering for reporting requirements
  • Validated test scripts and business process specifications
  • Provide end to end, integration and UA testing

Confidential

Business Analyst/Trainer

Responsibilities:

  • Communicate status updates to stakeholders regarding Hybris(CRM) and FICA modules
  • Hybris modules include Convergent Charging, Convergent Invoicing, Revenue and Escrow
  • FICA modules include Billing (AR), Customer Service(CRM) and Contract Accounting
  • Review Hybris business processes for AS-IS TO-BE scenarios
  • Create/load/stage SAP data and coordinate system refreshes, authorizations, org structures, workflow, period close, year-end closing, new year set-up, transports, background jobs, variants, and layouts
  • Requirements gathering for reporting requirements; and end to end testing
  • Validated test scripts and business process specifications
  • Provide integration and UA testing on business processes
  • Developed curriculum for end users transactions and processes for Super Users
  • Utilized the ADDIE Model of Analyze, Design, Develop, Implement & Evaluate for End User Designed and Developed courses wit Articulate Storyline II and uPerform

Confidential, Marquette, MI

Sr. Business Analyst- SAP

Responsibilities:

  • Main job responsibilities included business requirements, developing processes and procedures, documentation,
  • Helped to maintain, modify and enhance existing SAP systems, with support of FICO interfaces
  • Analyzed data sources to specify reports and created and maintained Payroll, HCM
  • Tested end to end processes in FICO and SD
  • Data migration and data loads

Confidential

Sr. Business Analyst- SAP

Responsibilities:

  • Troubleshoots, identifies and tracks software and hardware issues to ensure resolution and keep systems operational
  • Phone and in person support/follow up
  • Led SAP FICO requirements for designs, integrations, configuration, customization, During the development and implementation phases
  • Worked together with the end user client and SAP functional consultants to gather requirements and devise/test technical solutions for their business processes

Confidential, Dallas, TX

SAP Business Analyst

Responsibilities:

  • Requirement gathering defining processes via workshops
  • Troubleshoot client issues and document
  • Supported the FICO business process, data migration, test process, and issues resolution
  • Key participant on major SAP HCM implementation for HR. Coordinated and led the post go-live issues and multiple waves of the implementation working on multiple projects related to personnel administration, organizational structure, payroll, compensations, benefits and enterprise portal
  • Collaborate with stakeholders, SME’s and PMO in order to identify goals needed for the project
  • Identified current state/future state process flows with input from project stakeholders
  • Business process re engineering, as required

Confidential, Milwaukee, WI

Sr. SAP Analyst

Responsibilities:

  • Key member in the SAP HCM implementation. Worked with SAP consultants and the local team as project leader and technical lead in the implementation of SAP HR including Organization Management, Personnel Administration, Employee Self-Service portal, benefits and Payroll
  • Implemented SAP FI
  • CO. Coordinated the initiation, planning, development, execution,, implementation and post implementation phases

Confidential, Jackson, MS

Sr. SAP Consultant/Trainer

Responsibilities:

  • Travel to various state agencies to deliver SAP to state employees and contractors
  • Tested exercises and data to ensure accuracy
  • Participated in TTT sessions with state trainers
  • Tested end to end business processes
  • Trained on Finance and BI modules to include AP, CO, AR and GL
  • Trained SRM overview courses
  • Developed exercises and QRG’s with uPerform

Confidential, Irving, TX

SAP Business Analyst

Responsibilities:

  • SAP HCM Modules: OM, PA, Benefits, Time Management, Payroll. Presentation of SAP HR functionalities to Core members and finalize the scope of project
  • SAP modules include P2P, SD-OTC, AP, HCM(time mgmt., ESS/MSS), Overview courses, Rptg. and Mgr.
  • Presentation of SAP HR functionalities to Core members and finalize the scope of project.
  • Assisting and guiding the team on Business processes requirements study and coordination with Project Manager of Client to understand different business scenarios.
  • Developed and Maintained SDLC standard artifacts for the Configuration and Testing of the SAP HR implementation

Confidential, Richardson, TX

Sr. Business Analyst

Responsibilities:

  • Plan Requirements gathering processes, then elicit, analyze, document and validate project requirements
  • Translating business requirements into technical documentation
  • Converted design specs into business process procedures for trainer
  • BPR on business processes in SD/OTC
  • Master data maintenance
  • User acceptance testing

Confidential, Irving, TX

Sr. Business Analyst

Responsibilities:

  • Gathered requirements
  • Liaised with business and consultants on BPD’s
  • Execute test scripts
  • Participated in testing workflow scenarios
  • Track and review the implementation of agreed price increases
  • Performed value chain analysis to ensure that retail price points, discounts, and trade margins outlined in price structures are in line with commercial budgets and strategy
  • SAP End-User trainer
  • Delivered SD to AE’s
  • SAP 7.2

Confidential, Sacramento, CA

SAP HCM Business Analyst

Responsibilities:

  • SAP HR Sub Modules: OM, PA & Performance Management
  • Presentation of SAP HR functionalities to Core members and finalize the scope of project.
  • Assisting and guiding the team on Business processes requirements study and coordination with Project Manager of Client to understand different business scenarios.
  • Developed and Maintained SDLC standard artifacts for the Configuration and Testing of the SAP HR implementation.
  • Developed Functional Specifications to ensure custom built system functionality supports business requirements.
  • Worked with Concurrent Employment.
  • Worked with country specific configuration for different countries.
  • Worked with Personal Actions and Dynamic Actions
  • Integration with Benefits &Payroll and HR & FICO

Confidential

Sr. Trainer

Responsibilities:

  • SAP End-User trainer
  • Developed exercises and simulations using existing templates
  • Used uPerform for course development
  • Populated data base
  • Updated courses

Confidential, Euless TX

Sr. BA

Responsibilities:

  • Payroll, and HCM

Confidential, Hurst, TX

Sr. SAP Analyst

Responsibilities:

  • Communicate status, issues and impacts to team lead
  • Liaison between process team and end users
  • Working with the process team to define scope and gather business requirements
  • Identifying potential processes that would be changed/improved by implementing SAP HCM

Confidential, Pine Bluff, AR

Sr. Consultant

Responsibilities:

  • Provide ILT for civilian Confidential employees
  • FI, PS, and HR/HCM SAP modules
  • SAP ECC 6.0

Confidential, Stratford, CT

Sr. SAP Trainer

Responsibilities:

  • Update materials(SAP FI module)
  • Liase with SME to gather information and create and edit classroom learning materials
  • Used MS Word and PowerPoint for development and updates to material

Confidential, Irving, Texas

COE Trainer

Responsibilities:

  • Provide for the Process Improvement Program for RTR/Finance module specifically Cost Accounting, Fixed Assets Management, Project Systems and Sales & Distribution ECC 6.0
  • Update courseware using MS Power point
  • Develop new courses using uPerform
  • Gap
  • Update data for ongoing software releases
  • Record BPP’s using uPerform
  • Delivered ILT to steel mill and fabrication end users

Confidential, New Jersey

SAP Trainer

Responsibilities:

  • Delivery of FI, HR,(Time Entry) and SD SAP courses
  • Updated materials

Confidential, Houston, TX

SAP Lead

Responsibilities:

  • Create plan for an SAP implementation
  • Create curriculum plan for over 400 users
  • Curricula included user guides, work instructions, job aids, exercise guides and simulations
  • Developing strategy for creating and deploying
  • Data requirements gathering uPerform Administrator
  • Role mapping
  • Communication blasts to end users
  • Road shows
  • Liase with SME to gather information and create and edit classroom learning materials.
  • Recorded BPP’s in uPerform

Confidential, Baltimore, MD

SAP Tech Lead

Responsibilities:

  • Supported delivery of T3 to Confidential trainers
  • Delivery and support of HCM/HR: PA OM, ESS and MSS module
  • SAP Performance Management tool
  • Developed FICO material OTC, new G/L, Capital Assets, and Internal Order courses
  • Delivery of FICO courses OTC, GL, Capital assets, Billing and Invoicing, Vendor Management, CRM, AR and SD

Confidential, Raleigh, NC

SAP Consultant

Responsibilities:

  • Developed HR material (PA specifically)ESS E-Recruiting course
  • Liase with SME to gather information and create and edit classroom learning materials
  • Delivery of OM, PA, ESS and TM courses

Confidential, Oak Brook, IL

SAP FI/ECC Consultant

Responsibilities:

  • Created GL & Product Costing documentation
  • Delivery of GL, AP, AR/SD, and Product Costing (SAP ECC 5.0)
  • Update materials
  • Used On Demand for creation of materials
  • Curricula included user guides, work instructions, job aids, exercise guides and simulations

Confidential, Dulles, VA

SAP Consultant

Responsibilities:

  • Delivery of SAP R3(6.0) AP, T&E sub modules
  • Created BW materials
  • Update materials
  • Revamped simulations in Info Pak

Confidential, Baltimore, MD

Sr. SAP Consultant

Responsibilities:

  • Delivery of SAP R3(4.7) HR to over 900 end users
  • Delivered for the following sub-modules in HR and FI:
  • Personnel Actions for OM and PA
  • Time Entry
  • Funds Management
  • Budgeting
  • SD
  • Provide post go live support via level 1 and level 2 help desk

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