CAREER PROFILE:

• Results oriented Business Analyst, Project Analyst, Product/Program Manager and QA Analyst with solid analytical skills that include gathering requirements, mapping processes, creating project plans, controlling scope/cost management, identifying and controlling risk management, executing quality controls, creating communication planning, and vendor management.
• Agile, SCRUM and Sprint experienced with emphasis on Loan Origination and Deposit Origination Business Process Re - engineering and dedicated UAT service level delivery; extensive process mapping (Visio); backlog management.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Sr. Business Process Analyst

Responsibilities:

• Solely responsible for the updating and creation of primary product and systems process flows for the merchant transaction lifecycle, within the Governance & Testing Team (GRC), GMS Merchant Platforms & Capabilities Division.

Confidential, Phoenix, AZ

Sr. Business Process Analyst

Responsibilities:

• Extensive current state research and Visio process mapping, requirements documentation for future state process flows and gap analysis for the Bank's Confidential transformation project; SharePoint inventory and process document management.
• Business transformation and re-engineering - (DDA) deposit system including Product Management; Sales & Marketing; Account Origination & Service; Transaction Banking, Fraud, Compliance & Risk Management; Communications; Governance & Testing.

Confidential, Phoenix, AZ

Sr. Business Process Analyst

Responsibilities:

• Delivered complex system and task Visio mapping (BPMN), BI analysis, and documentation for the Production and Partner Management Division, "Global Card Issuance - Americas", of AMEX.

Confidential, Phoenix AZ

Sr. Business Process Analyst

Responsibilities:

• Aggressively proactive in intensive requirements elicitation, delivering "current" and "to be" Visio process flows, BSD, BRD, BI specifications in the re-engineering of a Leasing and Loan Origination platform for Confidential 's commercial leasing entities; Project Management coordination with TFS, Rally backlog and tracking.
• Developed a personal venture e-Commerce (Saas) web portal solution, with Oracle and Java associates, for on-line credit approval access to financial institutions from service providers such as orthodontists, auto dealerships, etc.; travel agencies - GDS (some Sabre); finalized partner UAT.

Confidential, Phoenix, AZ

Sr. Business Analyst

Responsibilities:

• Developed and delivered a comprehensive, compliance critical, Loan Origination and Deposit Origination solution to Confidential, and Confidential Systems; encompassed the complete realm of lending, deposit, and relative document processing; Learning Management templates applicable to present for future business needs.
• Facilitated Agile end-to-end requirements gathering for Oracle product and Java API interface development; daily SCRUM and sprint sessions with partners, SME’s, developers and technical personnel; traceability matrix and backlog registers (Mantis and Rally); extensive QA / UAT.

Confidential

Business Analyst

Responsibilities:

• Project consultant in current needs analysis to successfully update and implement enhancements to the methodology originally developed and integrated in 2002, still in use today.

Confidential

Business Analyst

Responsibilities:

• Project Coordinator for the Saskatchewan credit union banking system platform conversions
• Authored two comprehensive Requirements Documents for manual and electronic payment exchange.

Confidential

Business Analyst

Responsibilities:

• Needs analysis consultant for the infrastructure and architectural upgrading at Confidential and the associated credit insurance integration requirements.

Confidential

Business Analyst

Responsibilities:

• Project Coordinator / Business Analyst in the requirements elicitation for the design, development and implementation of a national healthcare and medical insurance information system, instituting the data-flow with the 23 medical regions of the country.
• This real time system allowed regional medical supervisors and personnel to process critical statistics necessary in expediting the security compliant medical costing and planning requirements of the central government.

Confidential

Business Analyst

Responsibilities:

• Accomplished the phased implementation of the Confidential credit insurance module into Confidential Alberta’s loan origination solution.

Confidential

Project Manager - Business Analyst

Responsibilities:

• Technical advisor, analyst and consultant for the needs assessment and recommendation of alternative accounting and lending data processing solutions.