SUMMARY:

Highly accomplished Senior Business Analyst/ Quality Assurance Lead with 12+ years of verifiable track record of managing complex IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/ skill sets, and designing process and system improvements to increase productivity and reduce costs. Extensive experience in the implementation of Financial Accounting, CRM, Employee Relationship Management, and Partner Management systems for financial services firms. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Recognized project management skills, consistently deliver complex, large - scale projects on time and within budget.

EXPERTISE IN:

• Process Analysis & Redesign
• Management of Cross-Functional Teams
• Project & Delivery Methodologies
• Project Management & Tracking
• System Solution Architectures
• Change Control Management
• Budgeting & Planning
• Cost & Resource Estimates
• Project Risk & Scope

TECHNICAL PROFICIENCIES:

Operating systems: Windows 95/98/NT/2000/XP, Unix and Linux

Languages: VB, Java Script, VB Script, COBOL, VBA, XML, SAS, SQL, HTML, DHTML and CSS.

Web Technology & ERP: ASP.Net, VB.net, JAVA and J2EE, SAP Modules

Middleware Technologies: COM/DCOM, COM+/MTS, CICS

Source Code Control: Rational Clear Case , Microsoft Visual SourceSafe 6.0 and CVS

Testing Tools: QTP, Win Runner, Load Runner, Application Life Cycle Management (ALM), Quality Center(QC), Rational Test Manager Test Partner, and IBM Rational Clear Quest. Requisite Pro

Requirements Tools: Confluence wiki, JIRA, IBM Rational DOOR, Rational Requisite pro , ALM, Quality Center

Databases: Oracle, MS SQL, DB2 and Sybase, Mainframes

Data warehouse: Informatica, Ab initio, Microstrategy

Web servers: Web Logics, Web Sphere and IIS

PROFESSIONAL EXPERIENCE:

Confidential, Reston, Virginia

Sr Business Analyst

Responsibilities:

• Worked with Stake holders and Product owners in gathering the functional and non-functional requirements and document inline of Agile Methodology .It includes identification of high-level business needs, preparation of Detail requirements documents(DRS), Screen Design docs, preparation of Application workflow, Wireframes
• Conducted meticulous GAP Analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives.
• Created Product Backlog, sprint Backlog and managed user stories in Jira and Wiki.
• Subject Matter Expert and Advisor on regulatory compliance IT solutions.
• Worked directly with product owners and stake holders to elicit business requirements, and their feedback on customer satisfaction items
• Analyzing existing customer satisfaction functionality requests for business value based recommendations to product owners
• Facilitate Requirement JADs, requirement analysis and other requirement workshops
• Partnering with development leads to identify opportunities for better collaboration and process improvements
• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Facilitated "three amigos" work sessions between developers, product owners and business analysts.

Confidential, Vienna, Virginia

Sr Business Analyst & Software Quality Assurance Lead

Responsibilities:

• Strong Understanding of software development life cycles (SDLC's) and expert in application of several software development methodologies, depending on the methodology employed by the project.
• Validate, prioritize, phase, enter, document and maintain all requirements for the client database in a Requirements Management System (RMS) to be approved by the client
• Ensure that the requirements documented in the RMS are accurate, traceable, unambiguous, and concise . Functioned as the bridge between functional business units and IT.
• Configured and administered Version One as the team's Agile management tool.
• Provided Version One training to the software development team and business stakeholders.
• Developed the product backlog along with Product Owners
• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Facilitated "three amigos" work sessions between developers, product owners and business analysts.
• Used Enterprise Architect and Visual Paradigm's various tools for requirements management and current/future state modeling,
• Experience using Microsoft Visio and Microsoft Office tools
• Articulate and organize to support requirements management and requirements traceability through RTM and ensure they are testable.
• Experience using IBM Rational Requisite Pro and IBM Rational Clear Quest, Wiki, Jira,
• Document technical and functional requirements, source to target documents, use case activity diagrams and Use Case specifications or user stories.
• Supported System, User Acceptance Testing (UAT), and Business Acceptance Testing to support Client business needs
• Strong Organizational skills and firm understanding of the business user needs with high competency in systems analysis.
• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management.
• Participated and lead in project/sprint planning, status and review meetings and clearly communicated the system requirements to both the business and technical team members.
• Excellent efficiency in scope estimation and scope management process.
• Expertise in Defect Tracking, Defect resolution
• Expert in mitigating risks and providing workaround and solutions using Technical, analytical and problem-solving skills.
• Supported design decisions by backing them with business needs using IBM Rational tools.
• Communicated and provides daily status reports on assigned tasks to Project Manager
• Extensively used IBM rational tools for gathering requirements and execution of workflow automation and as bug tracking system
• Prepared and conducted end user training by developing key documentation, meeting facilitation and notes documentation, user guides and other necessary training materials .
• Gather requirements from Product Owner, Quality managers and Business users.
• Created Product Backlog, Sprint Backlog and managed User stories.
• Led daily stand-up meetings.
• Participated in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
• Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Assisted in closing gaps and TARs for associated Stories in each individual Sprint.
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.
• Assisted in the development of Project Impact and Process Control Plan documents.
• Assisted in testing associated Sprint Stories for Acceptance Signoff (Configuration Management System).
• Enterprise Fraud Management EFMS (Using FICO Falcon Fraud Manager)
• Fed wire Automation using ETL and COGNOS
• Cash Handling Automation
• Corporate Automated Reconciliation
• Patriot Officer Data Load File Modification

Environment: Windows, Mainframes, IBM Rational tools-Requisite PRO, ClearCase, ClearQuest, Application Lifecycle Management (ALM ), DBMS MS SQL, Oracle TOAD, Microsoft Office, MS Access, MS Outlook and MS Word, Quality Center 10.0, ETL, COGNOS 8, SQL Server 2005, VB.Net, Active X Components, Test Manager, Version One .

Confidential, Richmond, Virginia

Senior Business Analyst

Responsibilities:

• Worked closely with the Business to gather Requirements and assisted the development & test team to discuss the scope, feature a Roadmap and to help estimate level of effort for each Sprint .
• Gather requirements for business definition and facilitate JAD/JAR sessions with stakeholders to refine functional requirement
• Used Requisite PRO tool to log and Track Requirements.
• Conducted daily DRB meeting with testing team and Vendors for Defect Remediation.
• Facilitate daily scrum, sprint planning and sprint retrospectives meeting
• Identify and remove obstacles that will keep the team from achieving their goals
• Support the product owner in maintaining the product backlog and scheduling next release
• Ensured effective implementation of agile process
• Elicited requirements for business applications and created Business Requirements Documents (BRD's)
• Documented functional specifications based on requirements and created flow diagrams
• Collaborated with on-site and off-shore developers and other analysts to implement functional specifications until achieving stakeholders' desired end results
• Coordinated and led training sessions to local and global users
• Prepared instruction manuals and developed and maintained operational and technical flow diagrams using Visio and PowerPoint
• Wrote test scenarios and participated in system testing
• Supported User Acceptance Testing to ensure Application is designed and functioning as per the requirements.

Environment : Requisite PRO, Quality Center, SQL Server 2005, VB.Net, Active X Components, ASP.net, Abinitio, MicroStrategy, Microsoft Office Excel 2003.

Confidential, Wilmington, DE.

Software Business Analyst

Responsibilities:

• Worked in agile software development and release management project for delivering enterprise applications through multiple release cycles.
• Established a lightweight Scrum project management process and helped team meet sprint goals.
• Coach team members on agile software development techniques.
• Actively participated in Sprint planning, Grooming and retrospective to plan the sprint releases in efficient and timely manner.
• Used Version One tool for tracking the Requirements and backlogs
• Identified the Gaps Between Requirements and Usecases.
• Worked closely with the development team in making the detailed Test Plan, Test Cases regarding the scope and focus of the testing.
• Based on requirements designed and developed test plan and test cases in co-ordination with business analyst and developers.
• Develop business process diagrams and flows.
• Analyze current and future states and perform gap analysis.
• Gather business requirements. Elicit requirements to fill the gaps identified.
• Conduct JAD sessions with product owner, SMEs, architects, SOA developers & scrum master.
• Analyze requirement dependencies and negotiate priorities with product owner.
• Support data mapping between old and new system for Coordination of Benefits (COB) & claims data conversion.
• Identify test scenarios for claims adjudication, COB and Finance user stories.
• Work closely with QA to coordinate testing efforts.
• Train functional teams on user story writing.
• Actively participated in Defect meetings to resolve the defects in efficient and timely manner
• Created Regression Suite by including the test cases that covers major functionality of the application and handed over to the Regression Team.
• Baselined the Automation Scripts for future releases
• Analyzed the Graphs and Reports obtained by the Scrum Master after the stress testing is done on the Client-Server Application.

Environment : Quality Center, IBM Rational tools: Requisite PRO, ClearCase, ClearQuest, Application Lifecycle Management (ALM), Version One, VB.Net, Active X Components, ASP.net, MTS, COM, ADO, VBScript, JavaScript, IIS, DHTML, SQL Server 7.0, Oracle 7.0, Rapid-SQL .

Confidential

Oracle PL/SQL Developer

Responsibilities:

• Supported Technical projects for Information Analysis, and to create data solutions and logical data model for incoming data.
• Involved in coding and unit testing of the program units using Forms 6.0 and Reports 6.0.
• Participated in the review of requirements.
• Added functionalities and enhancements according to specified requirements.
• Used PL/SQL for the procedures and for writing the application specific triggers.
• Used SQL *PLUS for doing database related manipulations.
• Used stored procedures in the template, which was created to ensure a certain standard for the general system.
• Used database triggers for table related manipulations
• Extensively used TOAD for database queries.
• Assisted the DBA in creating Tablespaces, hot and cold backups and performance tuning with respect to SQL queries
• Involved in Application Development on oracle Platform.
• Was involved in coding generating reports using Developer/2000, Reports 6i
• Data Base designing
• Coding PL/SQL functions, procedure, triggers and alerts to be used in the project
• Developed Reports
• Coding review, Testing and debugging of the codes.

Environment : Oracle7.3, Oracle 8i, Dev 2000, Dev 6, Forms 6, Reports 6, MySQL, Pl/Sql, Oracle Toad, Html, FrontPage, MICROSOFT Word,Excel, outlook and Access, Windows 95/98, Win NT.