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Business Analyst resume

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Summary:

  • Over 7 years of comprehensive experience as a Business Analyst with extensive experience in requirement gathering, analysis, and business processes management (BPM) with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall, Rational Unified Process (RUP), and Agile methodologies.
  • Experienced in the Finance and Insurance domains with exposure to Investment Banking, Retail Banking, and Global Capital Markets (Equity, Securities, Mutual Funds, Fixed Income).
  • Extensive knowledge of Portfolio Management, Financing Structures, Cash Flow Forecasting, Financial Analysis, Capital Budgeting, Asset Allocation, Fixed Income Products, Derivative Products such as Options and Futures.
  • Strong qualifications in Business Process Re-engineering, Project Management, object-oriented analysis (OOA), design and modeling.
  • Excellent skills in performing Gap Analysis, Feasibility Analysis and BABOK (Business Analysis book of knowledge) , Strengths, Weakness, Opportunities, Threats (SWOT) Analysis to check the compatibility of the existing system infrastructure and server technology with new Business Requirements.
  • Firm understanding of BPMN and Service oriented Architectures (SOA).
  • Experienced Joint Application Design (JAD) facilitator and meetings coordinator/moderator with excellent interpersonal and conflict resolution skills.
  • Excellent in preparing Business Requirements Document (BRD), Functional Requirements Document (FRD)/ Systems Requirements Specifications (SRS), Use Cases, and Test Cases.
  • Adept knowledge of Unified Modeling Language (UML) and creating Activity, Sequence, Collaboration, Use Case, Workflows, and Data Flow Diagrams.
  • Experienced in working with a wide variety of business and technology groups, client interaction, understanding business applications and process flows and proven ability to take a business concept and translate it into an automated solution.
  • Confident, pro-active, analytical, fast learner and detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments.

Education: 
Masters Degrees - M.S Technology Management 
- MBA ( Fianance)

Skill set:
Microsoft SQL Server (2000 & 2005), Oracle 8i, MS Windows (2000, NT, XP, Vista, 7), BABOK (Business Analysis book of knowledge) ,UML (Unified Modeling Language), MS-Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS Visio, MS TFS, SharePoint, Rational Rose, Rational Clear Case, Rational Clear Quest, Crystal Reports

Projects Summary:

Confidential, Chicago, IL 09/2011 – Present
Confidential had grown to become one of largest banks in the Chicago area,CONFIDENTIAL Harris bank deals with all kind of banking services including brokerage, wealth management and online banking etc. M&I bank of Milwaukee, WI is merging with the CONFIDENTIAL Harris, Project was to bring both financial firms on one platform (Pershing Platform) for financial advisors.
Responsibilities:

  • Worked with Project Manager in – Project Planning, Project charter, Scheduling and project kick off meeting.
  • Interacted with the Subject Matter Experts (SMEs) and stakeholders gathering business requirements to get a better understanding of the MIFA and BHFA business processes.
  • Have done AS-IS business analysis Inve$TR functionality and collected TO-BE functionality to go on new Pershing applications applications.
  • Interacted with Directors of several departments, key business users and end users for gathering the requirements and validate the current requirements against them.
  • Authored DRS (Detail Requirements Specifications) for brokerage needs and RSD (Requirement Specification Document) for Pershing Conversion for transaction business.
  • Prepare Process Flow Diagram for Business Requirement Document using MS Visio
  • Document and elicit Business Requirements incorporating CONFIDENTIAL Harris standards.
  • Provided status reports with the project team to track progress against plan.
  • Designed the Requirements Traceability Matrix (RTM) using HP Quality Center to trace the relationship between business and functional requirements to test cases and achievement metrics on an ongoing basis for keeping the project team informed on the progress report of the project.
  • Prvided SharePoint updates with project documents and keeping track of project status on SharePoint.
  • Worked on Delivery Request forms and AOCE to engage different department of the firm and vendors.

Environment: Waterfall methodology, MS Visio, MS Project, MS-Office Suite (Word, PowerPoint, Access, Excel, and Outlook)

Confidential, McLean, Virginia 1/2010 – 08/2011 Business Analyst 
Confidential is a leading financial services company with a diverse customer base of corporate and institutional clients, small business and retail clients. I worked on multiple projects. The project was to transform the legacy platform TSYS ProphIT. IRIS will be an in house system; will follow industry standards and practices which will enable flexibility, innovation and cost saving to improve the customer experience. And second project was to enhance the site containing the functional design for the Quotes tab developed in the framework of Real Time Research.
Responsibilities:

  • Worked with Project Manager in – Project Planning, Budgeting, Scheduling and costing and used MS Project extensively as a part of these activities.
  • Interacted with the Subject Matter Experts (SMEs) and stakeholders gathering business requirements to get a better understanding of the clients’ business processes.
  • Framed a detailed JAD session agenda and facilitated JAD sessions with the SME’s, process owners & stake holders and collected the meeting minutes from the session and identified various action items.
  • Have done AS-IS business modeling and TO-BE business modeling for application.
  • Interacted with Directors of several departments, key business users and end users for gathering the requirements and validate the current requirements against them.
  • Co-authored FRD (Functional Requirements Document) by interacting with the development team
  • Prepare Use Case and Process Flow Diagram for Business Requirement Document using MS Visio
  • Document and elicit Business Requirements incorporating Capital One standards
  • Analyzed and optimized the process, Prepared Business Requirement Document and managed requirements.
  • Designed the Requirements Traceability Matrix (RTM) using DOORS to trace the relationship between business and functional requirements to test cases and achievement metrics on an ongoing basis for keeping the project team informed on the progress report of the project.
  • Performed load testing and system testing using load runner.
  • Involved in User Acceptance Testing (UAT).

Environment: JAD methodology, MS Visio, MS Project, MS-Office Suite (Word, PowerPoint, Access, Excel, and Outlook), SQL Server 2005, Load Runner, HTML, Agile methodology, DOORS

Confidential, Jersey City9/ 2008 –12/2009 
Business AnalystConfidential is one of the world\'s leading wealth management, capital markets and advisory companies, with offices in 40 countries and territories and total client assets of approximately $1.6 trillion. The project involved the use of a new system developed by Confidential, to give brokers a flexible tool for serving the needs of their clients. The system aided the brokers to receive trade orders (Buy/Sell) and inform clients about bond status. It has capabilities of order placement to various bonds broker-dealers, settlement and portfolio management. 
Responsibilities:

  • Interacted with the fixed income investment broker officers and understood their need in fixed income trading on behalf of the clients.
  • Responsible for gathering and analyzing Business and system functional requirements and for understanding and translating these needs into Business Requirement Specification (BRS) and System Requirement Specification (SRS) documents.
  • Prepared the UML Use Cases using Rational Rose.
  • Created use case scenarios and documents work flow and business process.
  • Interacted with the Users by interviewing them, preparing questionnaire and getting feedback.
  • Supported IT unit creating functional specification documents for the design, development and implementation of project.
  • Supported the assigned project manager with creating detailed project plans and assisted in developing, scheduling and tracking project time lines.
  • Supported project governance and provided regular project communications to the project manager and business areas.
  • Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose to easily convey the projects process and requirements to developers and other stakeholders.
  • Wrote test cases and test scripts for the User Acceptance Testing.

Environment: Rational Rose, Requisite Pro, Windows XP, MS Office 2007/2003, SQL Server, Microsoft Word, Microsoft Excel, Microsoft Power Point, Win runner and Load Runner.

Confidential, New York, NY 4/ 2007 – 8/2008 Business Analyst
Confidential is a leading global investment banking securities and investment management firm that provides wide range of services worldwideThe project was to upgrade of trade management system to ensure timely availability of trading information for the system users including brokers and institutional clients to conduct trade activities including purchases, exchanges and cancellations over the web.
Responsibilities:

  • Assisted Project Manager in maintaining and monitoring project progress and status using MS Project, providing high level estimates of efforts for analysis, implementation and support of application, estimating delivery schedule and resource allocation.
  • Identified and documented business needs and created detailed Use Cases using MS Visio
  • Identify system gaps and developed functional requirements documentation (FRD) that supported overall strategy, goals and objectives.
  • Facilitated discussions involving key stakeholders from both business side and IT side to elicit high level requirements and estimate project feasibility, designed and conducted survey among different end users including institutional users, brokers to collect detailed requirements, and documented business requirements according to interviews and user surveys.
  • Maintained Traceability Matrix for the current business processes and proposed changes.
  • Mediated users and stakeholders conflicts on requirements through JAD sessions.
  • Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages, and managed changes requests; controlled, tracked and monitored change requests using Rational Clear Quest to enable successful interactive development.
  • Developed test plans with QA team and helped to develop test scenarios for system testing, integration testing and performance testing.
  • Conducted UAT, documented and reported user feedbacks to management team, and developed training materials for different end users and assisted in User Training for the new system.

Environment: Windows XP, MS Office Suite, Visual Studio, MS-Project, Rational Request Pro, Test Director.

Confidential, 1/2004 - 12/2006
Business Analyst 
Confidential offers the complete set of personal, corporate and Non Resident Indian (NRI) banking features, all at the same portal. Functionalities like Online account checking, money transfer etc. The project objective was to provide the Indian investor with mutual fund products to suit a variety of investment needs and to develop a solution that captured all aspects of customers\' investment holdings, liquidity needs and future goals based on life stages and events. Developed, maintained and enhanced the clients\' portfolio management system within Wealth Management Support Organization as a business analyst web portal system (online banking). 
Responsibilities:

  • Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
  • Designed and developed Use Cases using UML modeling techniques such as Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
  • Translated the business needs into system requirements and actively involved in converting the business requirements into technical requirements.
  • Participated in the identification, understanding and documentation of business requirements including the applications capable of supporting those requirements.
  • Prepared custom reports and performed SQL query, data analysis, data modeling and verification.
  • Served as a liaison between business team and the project team by assisting the business in identifying understanding and documenting their business needs.
  • Involved in testing on all stages of System Development Life Cycle (SDLC).
  • Developed test scenarios and implemented test plans.
  • Creating Test plans and Test strategies to provide the testing overview to the Management Team.
  • Assigning the Test Cases to the Test Execution Team for Execution and providing any required support.
  • Working on Defect management process such as logging and resolving Defects found in Test Cases execution phase.
  • Re-assigning Test Cases to the Test Execution Team for execution after the defects are fixed.
  • Follow up with the project teams for additional requirements.

Environment:
MS SQL, HTML, Crystal report, MS-Office Suite (Word, PowerPoint, Access, Excel, and Outlook)

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