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Business Analyst/manager Resume

Irvine, CA

OBJECTIVE:

To obtain a position that allows me to utilize my skills as a Business Analyst

SUMMARY:

  • 2 years of business analysis experience.
  • Experienced in Agile, SCRUM, Six Sigma & Waterfall methodologies.
  • Lead JAD sessions with business representatives and Project Leads/ SMEs.
  • Good understanding and working knowledge of SDLC.
  • Knowledgeable about Project Management Life Cycle.
  • Proficient with SAP operations, training & implementation.
  • Well - versed in regulatory and legal requirements
  • 3 years’ experience in insurance processing & development.

TECHNICAL SKILLS:

Tools: MS Visio, Basecamp, JIRA, OneNote, HP Quality Center

Skills: SWOT Analysis, Pareto Analysis, PEST analysis, Gap Analysis, Wireframes, Mockups, MS Office (Word, Excel, Powerpoint), Outlook, Macros, Lookups

Methodologies: SCRUM, Agile, Waterfall & Iterative methodologies

Languages: Basic, Fortran, gaining expertise in SQL

RELEVANT PROFESSIONAL EXPERIENCE:

Business Analyst/Manager

Confidential, Irvine, CA

Responsibilities:

  • Collaborated with functional/ business heads and SMEs
  • Development and walkthrough of Business Requirements Documentation
  • Design & Process mapping of the ecosystem
  • Created use cases for workflow based on design requirements
  • Accumulated relevant data and conducted behavioral analysis of amortization engine
  • Developed wire-frames and mock-ups
  • Change management - established procedures to manage change requests.
  • Validated technical designs created by development team to ensure it meets functional requirements.
  • Defined API for external lenders focusing on loan processing
  • Development and signoffs of Test Plan and Production Implementation Plan (PIP)
  • Created and mapped Requirements Traceability (RTM) & Dependency (RDM) matrices
  • Created test cases based on business requirements & coordinated UAT testing for client
  • Reporting module prepared with mockups & wireframes; identified data elements for 10+ reports.
  • Backed up as the Project Manager as and when required
  • Mediated with IT decision makers as part of Business development activities.
  • Identified and recommended efficiencies in legal department
  • Liaised with SMEs and Stakeholders
  • Worked with trans-global teams
  • Developed the BRD and conducted walkthrough with stakeholders
  • Process mapped the new system based on client requirements
  • Defined API needs focusing on client info and loan details
  • Created use cases for workflow based on design considerations
  • Developed wire-frames & helped develop mockups
  • Worked with QA team and made test plans and test cases for clients’ user acceptance tests (UAT).
  • Prepared reporting module with necessary data elements and wire-frames & mockups
  • Performed data analysis with current and historical data
  • Created Test plan and test cases
  • Defined and developed metrics to measure the productivity and efficiency of requirements gathering.
  • Established Communication format with stakeholders
  • Identified and recommended process efficiencies in Processing and Credit departments

Supervisor/ Business Analyst

Confidential

Responsibilities:

  • Analysis and documentation for successful SAP implementation
  • Helped prepare & deliver training requirements
  • Liaised with product specialists and Super-users
  • Resource person for production related issues
  • Implemented several projects using lean & six sigma methodologies
  • Development of setup & changeover procedures
  • Supervised and enhanced manufacturing and packaging activities
  • Implementation of Health & Safety and workplace regulations

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