SUMMARY:

• Total 5 years of IT Experience
• 2 years - Experience in UiPath RPA.
• UiPath Certified RPA Business Analyst.
• Certified SCRUM Master.
• Strong expertise in Healthcare, Retail & CPG verticals.
• Currently working as a Senior RPA Business Analyst
• Certified Automation Anywhere Business Analyst
• Expertise in analyzing Process Maturity Model (PMM).
• Extensive Project Management experience.
• Excellent communication skills with the ability to present technical details to a non- technical audience.

TECHNICAL EXPERTISE:

RPA Platform: UiPath, Automation Anywhere

Tools: Draw.io, lucidcharts, MS Office

CRM: Zoho, Salesforce

Methodologies: Agile, Certified SCRUM Master

Analytics: Google Analytics

Project Management: JIRA, Asana

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Senior RPA Business Analyst

Responsibilities:

• Performed business relationship management by working with key stakeholders to identify processes to be automated and created automation pipelines.
• Traveled to multiple geographic locations to meet with the Business Stakeholders directly and perform assessments.
• Performed Feasibility Analysis, Complexity Analysis and ROI Analysis and presented summary to the internal customers and key stakeholders and walk them through to-be design of the automated process.
• Calculated automation % and FTE benefit
• Built effort estimates and initial prioritization
• Worked on Assisted and Unassisted Automation processes.
• Worked in processes requiring OCR (Abby Reader)
• Present Business Cases and Obtain sign offs before beginning Automation.
• Central point of communication between the developers and business.
• Facilitate work with the Solution Architect and impacted teams to translate requirements into detailed functional designs for development, testing, and implementation
• Recorded and communicated defects identified by businesses in user acceptance testing.
• Ensure requirements are testable, traceable, and have acceptance criteria.
• Supported remediation of production defects, as needed.
• Responsible for obtaining sign off from the appropriate business process owners prior to deploying the robotic process into production.
• Participate in the creation of materials and assist with user orientation and
• Track all requests for business application changes and new requests
• Managed and tracked Developer and SME resource allocation among multiple geographical units
• POC between Client (CHC) and Employer
• Developed and maintained Development Schedules and Timelines and communicated the same to Business Units.
• Managed and Tracked Processes and Resource Monthly Expenses for Employer
• Managed and tracked UiPath Licenses.
• Interacted directly with UiPath Personnel to efficiently implement UiPath for our Automations.
• Involved in the development of Business RPA ROI Dashboard for Business Leaders to track investments and returns of ROI.

Confidential, Hayward, CA

RPA Business Analyst

Responsibilities:

• Was involved in determining the interaction between several web applications including Client systems, Internal ERP and Shipping Applications.
• Worked with key stakeholders to identify processes to be automated and created automation pipelines.
• Performed Feasibility Analysis, Complexity Analysis and ROI Analysis and presented summary to the internal customers and key stakeholders and walk them through to-be design of the automated process.
• Prepare and present Business Cases and Obtain sign offs before beginning Automation.
• Central point of communication between the developers and business.
• Collaborated with RPA developers in preparing Process Design Document (PDD)s, Solution Design Document (SDD)s and other automation artifacts.
• Recorded and communicated defects identified by business in user acceptance testing.
• Responsible for obtaining sign off from the appropriate business process owners prior to deploying the robotic process into production.
• Establish and maintain relationships with key Business Unit personnel
• Ensure requirements are testable, traceable, and have acceptance criteria.
• Facilitate work with the Architects and impacted teams to translate requirements into detailed functional designs for development, testing, and implementation
• Participate in the creation of materials and assist with user orientation and

Confidential, Hayward, CA

Business Analyst

Responsibilities:

• Serve as liaison between Business Units and IT on projects and enhancements
• Involved in the enhancement of ERP Software, Multiple B2C E-Commerce Websites and B2B Websites handling 1000+ products, images, pricing etc.
• Worked in the development of several web applications including Vendor Registration Systems and Sales management systems.
• Used Google Analytics to track visitor data of our websites.
• Used Google Analytics Reports to analyze site visitor Demographic,
• Brand Social Media presence, ROI of online marketing through Google AdWords.
• Collaborate with stakeholders on the evaluation of the feasibility, effort, and costs to implement requirements.
• Elicited user requirements using interviews, document analysis, business process descriptions, use cases and task and workflow analysis.
• Evaluated information gathered from multiple sources and reconciled conflicts.
• Delivered business requirements mapping, process flows, functional designs, test plans, requirement and high-level project timeline for each assigned project
• Conduct requirements gathering and translate high level business requirements into functional specifications.
• Create and maintain business process, requirements, and functional specification documentation.
• Support the creation of test plans - especially user acceptance testing
• Perform testing duties as needed, working with end users and project teams during the design, construction, testing and implementation of modifications to systems
• Communicate systems and procedural changes to end users.
• Responsible for communicating and reinforcing standard business process concepts and methodology within the IT organization.
• Establish and maintain relationships with key Business Unit personnel
• Ensure requirements are testable, traceable, and have acceptance criteria