Sr. Business Continuity Manager Resume
3.00/5 (Submit Your Rating)
SUMMARY OF QUALIFICATIONS:
A business continuity professional with more than 10 years strategic and operational experience in Enterprise Risk Management, Business Continuity, Crisis Management, Emergency Response and Environmental Health & Safety at Fortune 500 companies.
EXPERIENCE:
2007 – 2010 Confidential
Sr. Business Continuity Manager
- Developed an enterprise risk management tool to assess security, business continuity and other operational risks to the company. Partnered with Risk management and Facilities to assess site risk and develop mitigation strategies to reduce property and business interruption insurance premiums.
- Increased global awareness of business continuity and emergency response through conducting seminars, participating in employee benefit fairs and promoting business continuity website. Led a quarterly business continuity steering committee comprised of senior executives to promote business continuity and pandemic activities.
- Engaged with business partners to develop new business continuity plans for the corporate headquarters, field employees and international business functions. Conducted exercises globally for manufacturing and logistics functions to ensure disaster readiness.
- Established a building evacuation program for the headquarters site by recruiting a team of fifty volunteer employees, conducting quarterly communication meetings and coordinating disaster preparedness training.
- Partnered with IT to develop an IT incident management plan. Participated in an IT disaster recovery task force to assess and mitigate risk due to lack of an effective disaster recovery strategy.
2006 – 2007 Confidential
Business Continuity Planner
- Developed site crisis management team by identifying key site executives, providing crisis management training for better understanding of roles and responsibilities, conducting table top exercises to test crisis decision making skills and identify plan gaps. Setup an emergency operations center to create a central focal point for managing crisis communications.
- Performed site risk assessment by interviewing site executives and key business unit management to identify internal and external risks that could have a significant impact to revenue generation, customer satisfaction, brand and reputation.
- Supported team of fifty business continuity coordinators within key business units to implement a business continuity methodology consisting of business impact analysis, plan development, exercises and ongoing plan maintenance.
1999-2006 Confidential
EHS & Business Continuity Program Manager
- Provided management oversight of enterprise-wide business continuity program to ensure limited business interruption to critical business processes. Accomplishments included gaining executive sponsorship, designing alternative recovery strategies, conducting business impact analysis, developing and maintaining business continuity plans, and leading plan exercises for key business functions.
- Conducted ISO9001/14001 audits as an internal lead assessor to identify significant gaps in processes, communicate best-in-class business processes and potential opportunities for improvement.
- Managed corporate ergonomics program to reduce claim frequency and severity rates by twenty percent, increase worker productivity and track metrics to measure program effectiveness.
- Led 150-member volunteer emergency response team to respond to medical emergencies, fire alarms and hazardous material incidents. Partnered with public safety agencies to conduct mass casualty incident exercises.
- Partnered with FM Global and site facilities management to assess property and business interruption risks. Developed and implemented risk mitigation solutions to reduce insurance premiums.
1997 – 1999 Confidential
Loss Control Consultant
1994 – 1997 Confidential
Safety Specialist
EDUCATION:
B.S. Environmental Health
CERTIFICATIONS:
- Certified Business Continuity Professional (CBCP)
- First Aid/CPR/AED
- Associate in Risk Management – expected summer 2011
PROFESSIONAL AFFILIATIONS:
- Business Recovery Managers Association
- Disaster Recovery Institute International
- American Society for Industrial Security