Business Analyst Resume

OBJECTIVE: A challenging and rewarding opportunity to utilize broad based experience in supply chain management.

BACKGROUND
SUMMARY: Progressively responsible materials and manufacturing management experiences include:

Service Supply Chain Management
Project Management
Systems Implementations
Materials Management
Production Planning
Just-in-Time Manufacturing
Total Quality Management
Cellular Manufacturing
Activity Based Costing
Statistical Process Control

KEY ACCOMPLISHMENTS

Served as the Product Manager for Click Commerce's Service Parts Planning tool. This role required discussions with various customers to understand requirements, writing product enhancement specifications and the maintenance of the published product roadmap.

Acted as project lead on more than 13 successful implementations of Click Commerce's Service Parts planning tool including a multi-year, full global implementation for our largest customer. Project included multiple enhancement releases with associated functional definition, testing, training and release.

Implemented a plant-wide Total Quality Management program for a large upstate electronics manufacturer. Program included establishment of Plant Steering Committee, development of problem solving teams and development and presentation of facilitator training programs. Plant successfully implemented work cells and significantly improved quality levels.

Developed and implemented a Central Order Entry Department to provide on-line centralized order entry for 5 manufacturing facilities and 10 distribution centers. Improved and standardized service for existing product lines. Implemented several new marketing programs.

WORK EXPERIENCE:

Confidential
Rochester, New York (2010-present)
Independent Consultant Responsible for functional consulting with Abbott Diagnostics Dallas, Texas to implement major changes in the global supply chain planning structure.

Confidential
Rochester, New York (1997- 2010)
Product Manager Responsible for the design of new features to meet customer requirements. Responsible for the definition and communication of the product roadmap to support existing customers upgrade plans as well as new customer's requirements.

Principal Consultant Responsible for implementation of service parts planning solution and functional consulting with existing customers. Clients include several Fortune 100 companies such as HP, Cisco, IBM and Verizon. Worked closely with Product Management to design several significant enhancements to the planning software. Responsible for all phases of project management and client relationships. Consistently exceeded utilization goals and new business generation targets.

Confidential
Rochester, New York (1994-1997)
Business Analyst: Responsible for business process improvement projects in all areas of the company. Projects included production scheduling, lead-time reduction, manufacturing systems improvements, activity based costing and inventory management. Responsible for all phases of project management.

Confidential
Penfield, New York (1991-1994)
Operations Manager: Responsible for managing bearing assembly and component manufacturing operations with a staff of 25. Implemented order tracking and home-grown MRP system. Participated in the implementation of statistical process control system in the screw machine area.

Confidential
Rochester, New York (1989-1991)
Senior Consultant: Consulting in the Materials Management discipline with a wide variety of clients including Bank of Boston, Acme Electric and Finch Pruyn Paper. Projects included TQM and JIT implementations, systems selection and implementation, stockroom layout and re-organization, development and presentation of a variety of training programs. Worked extensively with small to medium sized clients. Responsible for all phases of project management.

Confidential
Honeoye, New York (1986-1989)
Materials Manager: Responsible for managing the materials function for three plants with a staff of 25 including production planning, shipping and receiving, warehouse operations and manufacturing systems. Fully implemented MRP system. Participated in team that implemented first work cells. Heavily involved in introduction of four new products.

Confidential
Rochester, New York (1977-1986)
Manager, Production & Inventory Control: Responsible for managing production scheduling, nationwide distribution, order entry and inventory control with a staff of 20 for a division with $50 million in annual sales. (1985-1986)

Manager, Confidential, (1983-1985)
Manager, Confidential, (1981-1983)
Project Leader, Systems Analyst (1977-1981)

EDUCATION:
Masters Business Administration

AFFILIATIONS:
American Production and Inventory Control Society - CFPIM

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