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Business Analyst Resume

SUMMARY:

  • Outstanding Business Analyst with 10+ years’ experience and significant Testing experience
  • Expert at gathering and documenting Business Requirements
  • Developed, implemented, and improved SDLC and testing practices
  • Extensive experience implementing and enforcing IT policies and procedures (for business requirements, development, testing, change control)
  • Drove Data and Code and System migrations for internal and external Customers
  • Developed enterprise - wide Requirements and Testing practices. Developed, trained, and managed enterprise-wide Requirements and Testing teams
  • Wide variety of industry experience (Telecom, credit card processing, banking, manufacturing, legal)
  • Excellent written and verbal communications skills, and excellent public speaking abilities
  • Excellent training skills and course development skills
  • Expert Business Analysis Experience/Skills - Requirements Gathering, interviewing stakeholders at all levels.
  • Expert Documentation skills (Business Requirements Documents, Test Plans, Test Scripts, Approvals, Defect Tracking and resolution
  • Process Mapping and flows
  • Traceability Matrices
  • Gap Analysis
  • Statements of Work (SOWs)
  • Requests for Proposals (RFPs) - writing and answering
  • PMBOK
  • SDLC Project Methodologies (Waterfall 10+ years, Agile 4 years, RUP 1 year)
  • Process Engineering / re-Engineering
  • Software and Database Implementations and Migrations
  • Change Control / Change Management / Scope definition / Project Metrics
  • Enterprise testing and testing management
  • Experience evaluating, procuring, and implementing software for both large and small-scale companies
  • Extensive experience mentoring and training end users, project teams, and testers

TECHNICAL SKILLS:

  • Advanced MS Office skills
  • MS Project
  • IBM 3270 and AS400
  • SQL
  • Visio
  • HP Quality Center / HP ALM

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Analysis of Federal Reporting System (FRS), General Ledger (GL), and data feeds for consistency. Identifying and tracing inconsistencies between FRS and GL.
  • Developing processes and Spreadsheet templates to identify inconsistencies between FRS and GL that eliminated line-by-line analysis.
  • Comparing manually calculated Federal Reporting data to auto-calculated data (parallel testing).
  • Identified and provided Requirements to correct auto-calculation process. Discovered previously unknown data that caused mismatch between manual and automatic calculations.

Confidential

Business Analyst and Testing

Responsibilities:

  • Requirements definition for major new development initiative.
  • Delivered all requirements ahead of schedule. Ensured that Requirements were compatible with Interfacing systems.
  • Gap Analysis (business and data requirements)
  • Gap Analysis between company systems and third-party interfaces.
  • Identified and drove resolution of a data issue with data received from an interface that would have resulted in system failure.
  • Configured third-party interface for incoming data.
  • Achieved a working interface for a system that had no User documentation and little tech support. Capitalized on features not available to the general User in order eliminate repetition in testing by driving the third-party Provider to de-bug and enable these features.
  • Documentation and Testing
  • Created system and interface diagrams. Drove and supported User Acceptance and End User testing. Created Test Plan and stock test scripts for End User testing.

Confidential

Business Analyst

Responsibilities:

  • Clarified existing Business Requirements for Anti Money Laundering operations and drove revisions when inaccurate, unclear, or incomplete, rewrote Requirements.
  • Testing Support
  • Created Test Plans, trained and supported internal testers, created traceability matricesSpecial Projects
  • Documentation and Testing
  • Created system and interface diagrams. Drove and supported User Acceptance and End User testing. Created Test Plan and stock test scripts for End User testing.

Confidential

IT Project Manager

Responsibilities:

  • Provided full lifecycle support for enhancements to Confidential ’s Ad Tracking products (requirements, gap analysis, development support, testing support, End User support). Delivered all requirements ahead of schedule.
  • Team Coordination
  • Conducted multiple Requirements sessions per project to ensure participation of staff in various time zones (Europe to New Zealand).
  • Defect Tracking
  • Drive defect resolution for issues reported by Testers.
  • Production Release
  • Provided go-no go decisions for promotion to Production.

Confidential

Business Analyst

Responsibilities:

  • Designed and implemented data and file structure standards for worldwide operations to move data from shared drives to LiveLink document management system. This eliminated retaining antiquated data, and ensured that all data pertaining to all phosphate mine operations was accessible, in the same location, to internal auditors and government regulators worldwide.
  • Data Mapping
  • Mapped each mine’s file structure to the new company standard
  • Data Migration
  • Traveled to various mines to oversee data migration. Oversaw staff performing migrations. Educated local mine personnel on new structure and LiveLink.
  • Issue Resolution
  • Provided mediation and resolution when an individual mine raised issues about the new data structure.

Confidential

Pricing Coordinator and Business Analyst

Responsibilities:

  • Maintained Pricing Tables according to Company norms and within the limits of the applicable anti-trust laws.
  • Consistently achieved results beyond expectations, allowing me to assist others manage their workloads.
  • Management Reporting
  • Assumed responsibility for daily management reports in order to further my knowledge, increase my contribution, and enable others to manage their workloads.
  • Audits
  • Performed system audits and audited peers to ensure pricing accuracy.
  • Special Initiative
  • Formed and led that team in automating ten manual processes, reducing error rates by 70% and ensuring correct invoicing to wholesale customers. Involved developing/documenting Requirements, overseeing development, and testing.

Confidential

Business Analyst

Responsibilities:

  • Evaluated, purchased, installed, and tested and maintained industry-specific Freight Brokerage software.

Confidential

Responsibilities:

  • Managed multiple software and data conversion projects
  • Leveraged artifacts and plans from earlier projects, thus avoiding repeated efforts and decreasing project time by 10%.
  • Requirements
  • Conducted Requirements Gathering, produced Business Requirements Documents.
  • Testing
  • Coordinated Testing Schedules

Confidential

IT Project Manager / Business Analyst

Responsibilities:

  • Project Management
  • Managed project to assimilate a new acquisition into the Enterprise and bring it onto the company’s proprietary order to cash system / e-Commerce system.
  • Requirements
  • Conducted Requirements Gathering and produced Business Requirements Documents. Mitigated and resolved disputes between newly acquired steel mill and needs of the Enterprise.
  • Gap Analysis
  • Identified gaps between Enterprise system and newly acquired mill’s e-Commerce systems and drove requirements to address these.
  • Duplicated Functionality
  • Identified areas of duplication between the two e-Commerce systems and ensured that the Enterprise system’s functionality remained.

Confidential

IT Project Manager / Business Services Manager

Responsibilities:

  • Office Automation
  • Evaluated, purchased, installed, and tested industry-specific Legal Office software.
  • Web Design
  • Designed an interactive system/website whereby new or existing client could interact with attorneys to get updates on their cases, initiate new business, or purchase services in an e-commerce like manner.
  • Process Re-engineering
  • By re-engineering Business Processes and instituting Collections Process, I increased the Firm’s liquid assets 1000% and reversed a negative cashflow.

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