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Sr. Product Owner/sr.ba Resume


Experienced Senior Business Analyst/Product Owner with a strong technical background a proven track record eliciting requirements, designing, developing, testing, and implementing secure, state - of-the-art web and cloud-based SaaS solutions, especially in healthcare, financial, banking and marketing solutions. Expert at collaborating with internal and external stakeholders to ensure baseline configurations are kept current and settings for new technologies are designed and built before integration into corporate environment. Excellent communication, interpersonal, organizational and prioritization skills. Have developed comprehensive materials for use across an organization, including presentations, brochures, posters and other medium as required to reach various audiences.


  • Strategic/Analytical Thinker
  • Test Controls
  • Business Analytics/Reporting
  • Process Improvement
  • SLDC
  • RPA
  • Change Management
  • Enterprise Architecture
  • Meaningful Use
  • Leadership/Mentoring
  • IT Strategy


  • Strategic team player in contributing to business analysis, problem-solving capabilities, process improvement, and brainstorming technical exercise
  • Expert in business process engineering and Software Development Life Cycle (SDLC), including analysis, design, development, testing and implementation of software applications
  • In-depth knowledge of Agile, Waterfall; risk engineering; Data Modeling and Mapping; and design using Unified Modeling Language (UML - Use Case)
  • Expert at interacting with Stakeholders and end users to understand and gather stakeholder requirements and Creating Business Requirements Document (BRD), Functional Requirement Document (FRD), System Requirement Documents (SRD), Requirement Traceability Matrix (RTM), User Stories
  • Excellent knowledge of User Interface (UI/UX) and wire frame/mock up tools (Axure, Balsamiq)
  • Knowledge of current industry standards, such as Medicaid, Medicare, Claims, Enrollment, Benefits, and healthcare regulatory obligations while aligning HIPAA standards into building applications
  • Experience in executing Structured Query Language (SQL) queries
  • Expert in Manual & Automated testing such as Positive / Negative, Regression, Compatibility, GUI, User Acceptance Testing (UAT)
  • Data analysis, spotting data trends, performing GAP analysis, Root- Cause Analysis, Feasibility Studies, Impact Analysis, Risk Analysis, Change Management Processes, generating reports, and recommending improvements to current business metric collection processes through Business Intelligence reporting tools (Tableau and Business Objects)
  • Expert in developing scope/vision documentation and project plan, tracking project processes and developed risks, mitigation plan
  • Knowledgeable in ETL and Data warehousing design and implementations
  • Built Analytics, CRM, Reporting Engines from ground up


Software Methodology: Agile, Waterfall, RUP, Scrum, Kanban

Management Tools: Smartsheet, Confluence, Box, MS Project, MS Visio, Word, Excel, PowerPoint, Rally, SharePoint

UML diagrams/Tools: Use Case, Sequence, Activity diagrams in MS Visio, Rational Rose, Rational Requisite Pro

Platforms: Windows, UNIX

Wireframe/MockUp: Balsamiq, Axure, Photoshop, Visio, Adobe Acrobat DC Pro, Draw.io

Database: Oracle, MS SQL Server, Teradata

X Browser Platform: IE, FF, Chrome, Safari

Testing Tools: HP Quality Center

Bug Tracking Tools: JIRA


Sr. Product Owner/SR.BA



  • Performed gap analysis for deriving functional/non- functional requirements and documented decisions on the future state of the system and processes
  • Responsible for independently handling multitude of projects across the SDLC lifecycle from inception to user delivery
  • Decomposed High Level Requirements into user stories and initial wireframes for Key Stake Holders
  • Worked on FHIR interoperability to consume data from hospital systems in real-time and feed into the LTPAC cloud for a 360 degree view of the resident all the way from SNF to Home Health Care
  • Responsible for delivering requirements as part of a Scrum agile team
  • Worked on SaaS offering on AWS cloud
  • Responsible for product backlog generation, grooming, across the Sprint Planning sessions
  • Conducted Sprint planning sessions and daily standup meetings
  • Broke down projects into Minimum Viable Product (MVP) and prioritized the deliverable’s based on criticality and essential user requirements
  • Gathered business requirements from users and created specs by translating business requirements into functional specifications, created process maps, data/process flows and data mappings
  • Responsible for building RPA solutions to automate IT/Business processes from initiation through to production (BOTS) using UiPath
  • Understood how a process can be reengineered to derive the best possible, time-efficient and cost-effective solutions, while directly working with client
  • Maintained requirements, acceptance criteria, test plans, user stories
  • Worked closely with Solution Architects to prepare Process Definition Document (PDD) and Solution Design Document (SDD) for automation of tasks
  • Implemented effective communication channels to engage internal teams and vendors on the progress and of milestones
  • Worked on FHIR conversion to be able to provide a 360 patent view from Hospital Discharge to Longterm Care, Home Health or Senior Living
  • Helped in initiatives such as HL7 integration data mappings, Webservice mappings, API data exchanges
  • Worked on the ICD9 to ICD10 Conversion
  • Created Test Plans, Test Cases and helped in every aspect of QA such as UAT testing, Regression Testing, System and Performance Testing
  • Helped build mobile Solutions for both iOS and Android, also was part of the UAT and Customer Experience.
  • Lead distributed project work across various LOB’s and resources by providing focused direction to the teams to realize the successful implementation of the projects
  • Ensured the Delivery of multiple related programs in various Lines of Business for the end client with deep coordination with the Client, Vendors and Multiple Participating teams
  • Developed Program Charter, Program Management Plan, and Business Cases, reviewed Project Plans and got necessary approvals
  • Wrote SQL queries to extract relevant data to share with management for reporting purposes
  • Defined the processes, tools and templates for Program reporting, tracking to ensure success
  • Managed end-user requirements via interviews, focus groups, and other stakeholder discussions also participated in business process improvements

Sr. Business Analyst

Confidential, Somerset, NJ


  • Independently handled project timelines, milestones and ensured smooth delivery of associated tasks and deliverable’s
  • Tested multiple iterations of source feeds and identified any gaps and data inconsistencies from previous runs
  • Performed an initial Gap analysis between CLS and SBO 2000 systems to identify missing components
  • Performed extensive data analysis on the SBO feeds using SQL and Vlookups to validate data and perform validation checks
  • Cross checked the production data, notes data and SBO data for any discrepancies
  • Upgraded the current data dictionaries to include any new fields and changes to existing fields
  • Managed and prioritized issue list and coordinated with business, vendor and IT to resolve any open items
  • Independently handled project timelines, milestones and ensured smooth delivery of associated tasks and deliverables
  • Identified and documented multiple upstream source systems which fed into the Datawarehouse
  • Differentiated systems based on business segments such as Commercial, Residential and Agricultural mortgages
  • Created complex architecture diagrams in Visio to display current and future state of the data warehouse
  • Identified target tables in Datawarehouse which were populated by the source systems
  • Identified and documented multiple downstream systems to which MIS was providing data
  • Set up user interviews, to better understand and document the processes involved for producing the final report output
  • Verified the SP’s (Stored Procedure) code and derived the embedded business logic
  • Documented User manuals, helped in trace matrices for various applications, and worked with the Data architects for approvals for new data fields/tables
  • Ensured issues are identified, tracked, reported and resolved in a timely manner
  • Effectively coordinated with offshore teams and made sure that the deliverables were scheduled as per timelines
  • Created High Level Roadshow slides to familiarize various groups within the organization with features of a new applications being launched
  • Developed use cases and user acceptance testing plans and provide documentation
  • Gave feedback on third party vendor tools, usage and customization efforts of the product after analysis of internal user requirements
  • Managed and Tracked defects using the HP Quality Center, assigned prioritization based on discussions from daily defect calls
  • Created and Support material for End Users
  • Responsible for coordinating with the BI Team to determine dashboard and ad-hoc reports layouts

Sr. Business Analyst

Confidential, Wilmington, DE


  • Gathered business requirements from users and created specs by translating business requirements into functional specifications
  • Hosted and attended several JAD sessions to provide input about leveraging new or existing system’s design and discuss enhancements required to achieve program and project level goals
  • Participated in design reviews; responded to design issues and questions to help ensure what is being built supports the functional and non-functional requirements, clarified and expanded on requirements as needed throughout design phase
  • Created requirements with use cases focusing on how to achieve a goal or a task by defining interactions between external actors and the system
  • Created Source to Target DEM’s (Data Element Mappings) and incorporated selection and transformation rules for the developers to include in their graphs
  • Initiated cross level matrix meetings for High Level Design (HLD), IS Review and Business Review
  • Was responsible for analyzing and prioritizing BAU (Business as Usual) requests from various departments for enhancements to existing applications
  • Handled high level project management tasks such as time and resource estimations, milestone s, hours burnout estimates breakdown for projects based on BA, DEV and QA Analysis/Design
  • Assisted in all aspects of multiple projects for a given functional area from concept (business case/roadmap) through delivery
  • Assisted in developing the project's key objectives and scope, and communicate them effectively across the project team
  • Assisted in planning, scheduling, and tracking project deliverables and milestones
  • Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion
  • Was responsible for deliverables and management of offshore Analyst Team
  • Participated in DRB (Data Review Board) meetings to identify facts and dimensions and decide on element naming conventions
  • Handled high level project management tasks such as time and resource estimations, milestone s, hours burnout estimates breakdown for projects based on BA, DEV and QA
  • Executed multiple queries for data profiling to verify the quality of data from source
  • Designed Data Mappings for the Data Warehouse from Source to Pre-stage, Pre-stage to Stage and Stage to Base
  • Implemented Business Logic from Pre-Stage to Stage both from a ETL and Reporting perspective
  • Designed and Lookup tables, Identified Elements for segregating Facts and Dimensions
  • Suggested best approach strategy around Slowly Changing Dimensions
  • Closely worked with the ETL team on Informatica, for creating strategies around data extraction, data cleansing and loading
  • Defined and executed test strategy for data integration projects

Sr. Business Analyst

Confidential, New York, NY


  • Gathered Requirements from business users based on existing functionality of implemented systems
  • Involved in designing and re-engineering the process to in corporate a customer centric hub
  • Conducted sessions involving the user community to identify, analyze and formalize requirements and establish working relationships with business functions and solution delivery teams to meet the individual needs of the business functions
  • Captured and documented existing business rules in the current Web and IVR channels
  • Seamlessly integrated Kaplan Financial feed to cover individual Registered Rep Licensing, Appointment, Exam, Continued Ed key areas and display the metrics on reports

Business Analyst

Confidential, Houston, TX


  • Defined and documented business requirements for new projects and enhancements requests
  • Prepared prototypes for new enhancements along with clear and concise documents with extensive screenshots for the end user
  • Assisted the Project Manager in defining and managing project scope
  • Designed business rules for integration with various Credit Bureaus and Third-Party Check Ordering providers such as Deluxe
  • Successfully implemented the Do Not Call list integration with the Contact Manager

Jr. Business Analyst

Confidential, New York, NY


  • Worked with stakeholders and business owners to understand and gather requirements
  • Managed client expectations by educating them on benefits and risks associated with the project
  • Analyzed the requirements and created documentation using use cases and activity diagrams
  • Worked with the project manager and senior developers to translate the requirements to technical specifications

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