SUMMARY:

• Around Twelve (12) years of Extensive and progressive experience in Analysis, Design, Development, Documentation, and Testing with an earned reputation for strict deadlines and delivering mission critical solutions on time and within budget.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end - state requirements.
• Experience in working on Projects both Onsite and Offshore and as a Business Analyst Lead.
• Exposure in handling client queries, providing them feasible solutions & building healthy relationships thereby achieving high customer satisfaction.
• Experience working on following Domains like USA Healthcare, Insurance, Sales and Distribution and Material Management.
• Experience working on Agile Methodologies, Waterfall Model and creation of Analytics and Dashboards.
• Worked on Data Migration (Transitional) projects like Star Mainframes to AWS S3 (Salesforce Project).
• Worked on Pre-Delivery Methodologies like Workbreakdownstructure(WBS), Usecasepoints and staffing Methodologies
• Extensive work experience in web-based application, windows based applications, advanced business process concepts.
• Worked on Business Analysis, Presales Activity, Account Mining, Data Mining, Data Migration, Artificial Intelligence, Cloud Services (AWS),IOT, UML Modeling.
• Performed Effort Estimation, planning and executing Functional Testing, Compatibility Testing, Regression Testing, Integration Testing, Negative Testing and Content Testing.
• Hands on Experience on MOSS Technology and has worked successfully on all the features of Sharepoint 2007 which Involves Configuration, Testing and Administration.
• Have Knowledge on Sharepoint 2010 and also performed Account Mining Activities for the projects with the same Client.
• Expertise in designing, documenting and executing test plans, test scenarios/scripts& test cases for Manual, Automated testing.
• Expert in all the CMMI Standard Methodologies which involves Initiation, Project Planning, Project Monitoring, Engineering and Closure and also implementing various QA methodologies.

TECHNOLOGY EXPERTISE:

Testing Tools: Mercury Suite (Win Runner 6.02,7.01,7.5,8.0, Test Director 7.5 and Quick Test Professional 8.2,9.0, Quality Center9.0. Load runner 8.0)

Configuration Management Tool: CVS (Concurrent version systems), RESULT SPACE,VSS.

Programming Languages: C, C++, JAVA, SQL, PL/SQL, TEST SCRIPT LANGUAGE (TSL)

Scripting Languages: VB Script & Java script.

Databases: Oracle 9i/7.3, SQL Server 2000, DB2.

Operating Systems: Windows 98/2000/NT/XP, UNIX, OS/390, MVS.

Internet Technologies: IIS 4.0, HTML/XHTML, JSP, XML, J2EE, Dream weaver, & Front page.

Domain Knowledge: EMR/EHR Workflow Analysis, US Healthcare standards, ICD 9CM, CPT 4, SNOMED CT, LO & ANSI X12 EDI Transactions, HIPAA Compliance, E&M Guidelines 1997. Good understanding of EHR interfaces developed for Payer, billing application, Providers, lab orders, Pharmacies (eRx), ICD10 Conversions.

PROJECT EXPERIENCE:

Confidential

Business Analyst/Product Manager

Tools: Confluence, MSWORD, MSEXCEL, Hadoop, Hive, Java, Sql server, Talend, Impala, Talend ESB, Kafka, TIBCO EMS, Shell scripts

Responsibilities:

• Worked with stakeholders across the business to ensure that requirements are clearly defined upto UK&I M2 Ingestion design Phase.
• Work and collaborate with other business analyst/data analyst to achieve common goal.
• Investigate, model, define and document required business processes, including business process that improve data collection/data quality/Data Mappings.
• Participated in Data Quality Sessions.
• Worked extensively on mapping Source data to Target (STTM- Data Migration) with to data model,7zip Files, XML files, Excel etc.
• Performed requirement analysis for change requests and participated in design workshop to design workshop to create Project Objectives and Scope.
• Created Workstream Dashboard for activities related to Last week and target settings for Next Week, track progress updates for BI and App dev.
• Worked on Data flow diagrams for few of the Data Feeds and logged in all the artifacts, design documents in Confluence.

Confidential

Business Analyst/Product Manager

Tools: JIRA, MSWORD, MSEXCEL

Responsibilities:

• Worked as a Project Manager and handled both the team and ensured successful deliverables related to the Project.
• Handled 5 projects with multiple technologies Like Java, ETL and Data Science.
• Prepared Daily Status report, Weekly Status report,Monthly status report and GOC Handbook and ensured all the deliverables will meet the required Metrics.
• Worked towards maintaining data security for the projects and ensured the deliverables to meet the regulatory and compliance.
• Expertise in areas like Planning, Scheduling Interviews,, People Management, New Hire Request, Employee Retention, Client Co-ordination, Deliverables etc.
• Worked on requirement Elicitation for Data Science Projects for the Patients in U.S.
• Created Business Proposals with respect to Healthacare domain and competencies for the Client.

Confidential

Business Analyst/Product Manager

Tools: TFS,MSWORD,MSEXCEL

Responsibilities:

• Requirement gathering, Solution Assessment and Validation
• Implementation of WBS and UCP.
• Analysis of Size, Effort, Staffing and Cost.
• Worked as Project Manager and expertise in areas like Planning, Scheduling,, People Management,Employee Retention,Client Co-ordination,Deliverablesetc..

Confidential

Business Systems Analyst(Salesforce- SFDC)

Tools: AMAZON WEB SERVICES S3, SALESFORCE(SFDC), CA-AGILE CENTRAL, SERVICE CLOUD, SharePoint (Office 365), NOTEPAD++(XML),LAMBDA

Responsibilities:

• Understanding and analysis of the Requirements (CSV Files, ISX1, Amazon web Services S3, Service Cloud, Salesforce UI).
• Created XML Structure based on the data gathered from the Excel Sheet derived for Case Archival.
• Worked with the development team to integrate the UI to derive the Final output xml file.
• Worked on Data mapping to integrate the xml to the Final Salesforce UI using Worked on Changes/Enhancements fixes and followed all the jargons related to Agile.
• Prepared User Stories and Tasks for all the Features using CA- Agile Central Tool.
• Worked on Business process and followed all the Jargons related to Agile Methodologies.
• (CSV Files, ISX1, Amazon web Services S3, Service Cloud, Salesforce UI).
• Created XML Structure based on the data gathered from the Excel Sheet derived for Case Archival.
• Worked with the development team to integrate the UI to derive the Final output xml file.
• Worked on Data mapping to integrate the xml to the Final Salesforce UI using Worked on Changes/Enhancements fixes and followed all the jargons related to Agile.
• Prepared User Stories and Tasks for all the Features using CA- Agile Central Tool.
• Worked on Business process and followed all the Jargons related to Agile Methodologies.

Confidential

Lead Business Analyst/Pre Sales

Tools: MSOWRD,MSEXCEL,EDRAW,MSVISIO.

Responsibilities:

• Understanding and analysis of the Requirements and functional specification from both Internal and External Stakeholders.
• Provided Inputs during the creation of Project Plan and with the clients to baseline the requirements.
• Prepared Question scripts for Interviews, Surveys and worked on Business Process Modelling.
• Interactions, Discussions, Shadowing, Interviews and Surveys were conducted at various locations of Confidential Hospitals like BG Road (Bangalore), FMRI and FEHI (Gurgaon and Delhi).
• Prepared Persona deck that includes participants like Nurses, Doctors, Front desk Executives,Dieticians,Managers,Team Leaders………etc.
• Prepared Journey maps and provided value added inputs for Visual Designers for developing Wireframes.
• Collaboratively worked with UX designers and Visual designers for developing the wireframes for desktop and IPad Applications.
• Working on Presales Activity for IOT (Internet of Technologies).

Confidential

Project Lead Business Analyst

Tools: SQL Server 2012, MS Visio, Windows 8, Microsoft 2013,Tableau,TFS .

Responsibilities:

• Provide the csv Files gathered from the Hospital to the developers.
• Gathered data sets and data Elements from the application as well as database point of view.
• Worked extensively on understanding the database concepts like understanding the ER Diagram, understanding relationship between Primary and Foreign Keys, Execution of Stored Procedures.
• Worked extensively on understanding differences between core Measure, Menu Measure for Meaningful Use Stage2 Implementation.
• Validate the data entered in the appropriate fields in the database and provide with suggestions for the same.
• Created Business required documents for Various Analytics and Dashboards.
• Interact with clients to gather Business requirements, Elicit, analyze, convert & transform them into functional, Solution or non-functional requirements.
• Worked on EMR/EHR Workflow Analysis, US Healthcare standards, Client Engagement and Retention.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Successfully implemented all the Business Rules and (Numerator and Denominator) Calculations for Meaningful Use.
• Successfully implemented all the Business Rules and Calculations for Meaningful use using Tableau Tool.

Confidential

Senior QA/ Clinical Business Analyst

Tools: SQL Server 2005, WSS 3.0,MOSS 2007,MS Visio, Windows xp,2003 and Vista, C#, Javascript, XSLT, Bugzilla.

Responsibilities:

• Gathered Dataset, Data Elements and derived the requirements related to Meaningful Stage2.
• Worked on Revenue Life Cycle Management and is aware of all the EDI Transactions which is part of Back office Operations for Billing.
• Attended Meetings with Onsite team and discussed about the all the issues/Enhancements/Fixes reported in the Scrum Site.
• Worked on EMR/EHR Workflow Analysis, US Healthcare standards, Client Engagement and Retention.
• Prepared Business required documents keeping all the Objectives, Measures and Numerators and Denominators for Calculations.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Performed a feasibility study for all the requirements/approach documents/ Visio Diagram and also did Effort Estimation based on the discussion with the Dev team.
• Performed Account Mining Activities to bid the projects with different teams working in the same organization.
• Worked on Meaningful Use Stage1 Implementation.
• Prepared documents like Weekly MOM, Tailoring Documents, Software Project Plan, Traceability Matrix, Issue tracker for logged in Issues/Enhancements, Sign Off Mail from the Clients.
• Strictly followed all the Metrics related to CMMI Standards.
• Identified the Business Scenarios Software Requirement specification as well as Technical Specification documentation.
• Created Workspaces in Sharepoint and added document Libraries, Web parts and lists and tested the same in Dev/Integration/QA as well in Production.
• Logged Defects in Bugzilla and performed Defect Triage Report and reported the same the Onsite team as well as the Dev Team.

Confidential

Business Analyst

Tools: TPX Mainframes (POWER TERM ERICOM Software 6.5.1)/32, TN 3270.

Responsibilities:

• Interact with clients to gather Business requirements, Elicit, analyse & transform them into functional, Solution or non-functional requirements Involved in Estimation, Requirements gathering, Functional specification preparation, UAT and delivery.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Worked on US Healthcare Payer Insurance Domain.
• Exposure in handling client queries, providing them feasible solutions & building healthy relationships thereby achieving high customer satisfaction.
• Prepared Functional Requirement Documents based on the Inputs given by the requirement gathering Folks.
• Recommended Methodologies to the client for the purpose of Implementation.
• Performing Regression Testing for the new builds.
• Experience in facing SMES/Consultants from Client Team.
• Performed testing on internal files and External files for the third party company LTCG (Long Term Care Group).
• Install and deploy the new releases and builds of Software.

Confidential, CHICAGO, ILLINOIS

Business Analyst

Tools: Asp.net 1.1, Asp.net 2.0, Sql Server 2005, Web Services, Ajax, Javascript, C#, Fogbugz, windows XP, MAC machine, Flash, QEngine, Quality Centre 9.2,LINUX.

Responsibilities:

• Interact with clients to gather Business requirements, Elicit, analyse & transform them into functional, Solution or non-functional requirements Reported defects in Fogbugz and escalated the same to the Dev Team.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Exposure in handling client queries, providing them feasible solutions & building healthy relationships thereby achieving high customer satisfaction.
• Prepared functional document Specification and uses cases based on the requirement gathering from the Clients ends.
• Prepared Functional Requirement Documents based on the Inputs given by the requirement gathering Folks.
• Implemented agile methodologies for all these applications.
• Prepared status reports and defect reports for daily status meetings and sent them to all the stakeholders of the project.
• Reviewed the Business Requirements document with the business analysts and development teams to understand the architecture and functionality of the application.
• Performed various types of testing such as: Functional, Integration, System, and Black box, Acceptance and Regression Testing, Content Testing.
• Track Test results for management, categorizing issues and creating distributed defect reports and managing defect database using fogbugz/Quality Center.
• Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content.

Confidential

Business Analyst

Tools: C#,ASP.Net version 2.0, Oracle 10g, IIS (web server), Google Earth Server, Linux, .net Frame work 1.1& 2.0, Google Fusion Server, Rose bud, QTP 9.2, Load Runner 9.0,,Quality centre 8.2,LINUX.

Responsibilities:

• Interact with clients to gather Business requirements, Elicit, analyze & transform them into functional, Solution or non-functional requirements prepared sequential diagrams using Microsoft Visio 2007.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Exposure in handling client queries, providing them feasible solutions & building healthy relationships thereby achieving high customer satisfaction.
• Implemented iterative testing using agile methodologies.
• Measure progress continually through QA team status reports.
• Worked on Log files and on web servers for CS ISAPI and Log Shipping.
• Involved in creating STG Automated Reports and was involved in writing projects general information, Highlights and Lowlights.
• Performed various types of testing such as: Functional, Integration, System, and Black box, Acceptance and Regression Testing, Content Testing.
• Prepared detailed Test Plan and Test Cases by understanding the business logic and user requirements.

Confidential

Business Analyst /Quality Analyst

Tools: QTP 9.0,Quality Center 9.0, Oracle 9i,Load runner 9.0,Netscape,Windows 2000/XP,MAC Machine, HTML, J2EE, EJB, XML, Java, IBM Websphere Commerce.

Responsibilities:

• Involved in analyzing System specifications, design, development and execution of test plans and test Cases for manual testing and Automated testing.
• Performed various types of testing such as: Functional, Integration, System, and Black box, Acceptance and Regression Testing, Content Testing.
• Track test results for management, categorizing issues and creating/distributing defect reports and managing defect database using Quality Center.
• Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content and also worked on TAR.
• Performed testing at the maintenance stage, enhancement stage and Implementation stage