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Business System Analyst Resume

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NJ

SUMMARY:

  • Five plus years of experience as a Business Analyst with strengths in requirement gathering, analysis and business processes management with a strong SDLC knowledge using various methodologies.
  • Highly experienced in Agile (Scrum), Waterfall, and Rational Unified Process (RUP) methodologies.
  • Extensive experience in the Retail and E - Commerce environments with knowledge of Order Management Systems, Sales Order Management, Retail Operations, Order Fulfillment, Demand & Supply Management, Warehouse operations, Handling Payments and Shipment of the orders.
  • Highly experienced in Defining, Gathering, Documenting and Managing requirements from SME’s by conducting Joint Application Design (JAD) sessions and translating them to technical requirements.
  • Highly trained in CRM and CDI applications. Well versed with SAP system.
  • Extensive experience in documenting Business Requirements Document (BRD), Use Cases, Test cases, Test plans/strategies and User needs for development or modification of the new or existing system.
  • Proficient in Functionality, and User Acceptance Testing.
  • Highly experienced in MS office and SQL
  • Highly experienced in IMPACT ANALYIS.

TECHNICAL SKILLS:

Methodology: SDLC; Waterfall, Agile (SCRUM), Six Sigma

Platform: Windows 98/2000/XP/Vista/7, UNIX, Mac OSX, LINUX, ERP

GAP, SWOT, RISK, ROI, COST: BENEFIT & IMPACT Analysis

Business Process Modeling Tools: MS Office, MS Outlook, MS Project, MS Visio, SharePoint, UML, Service Now, MS Visio, CaliberRM, JIRA

Testing Tools: Jira, SPIRA, HP Quality Center, Airwatch, Load Runner, Crystal Reports

Documentation Tools: SharePoint 2013, MS Office(Word/Excel/Power Point/ Visio)

Other Tools: Web X, MS Outlook, MS Excel Marketing Engineering, Adobe photoshop

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Business system analyst

  • Actively interacted with the client and the sales team to gather client requirements.
  • Analyzed Business Requirements, developing, tracking and enhancing them into functional requirements.
  • Collected and documented business processes as well as business rules.
  • Interacted with the relevant third party vendors to collect details and quotes.
  • Developed Use Cases for the main modules and describe the requirements to the developers.
  • Conducted JAD sessions with the project team.
  • Worked closely with the development team to communicate client requirements.
  • Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams, using VISIO .
  • Wrote test cases to validate functionality for end users.

Environment: Microsoft Office, Agile SDLC model, MS Visio, SQL.

Confidential

Business Analyst

  • Assisted in developing and documenting Business Requirements, Functional Requirements, Test Plans and Test Cases for the Remittance System (RPS) project.
  • Analyzed customer needs and determined requirements to anticipate and resolve issues and find solutions.
  • Facilitates interviews with end - users to capture user requirements, business procedures and identify system requirements.
  • Identified business, user functional and non - functional requirements through user interviews, questionnaires and analyzed findings for individual change requests.
  • Works with client to agree and document detailed design and acceptance criteria for both functional and non - functional requirements and for project deliverables.
  • Responsible for preparing minutes of Meetings, Agendas, and Visual presentations and provides support to the team throughout all phases of Software Development Lifecycle (SDLC).
  • Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Maintains client’s confidence and protects operations by keeping information confidential.

Environment: MS Word, MS Visio, MS Excel, UML, Agile SDLC model, SQL.

Confidential

Junior Business Analyst

  • Lead the effort to effectively communicate and collaborate with external and internal customer to analyze information needs, functional requirements and deliver artifacts as needed.
  • Responsible for eliciting requirements using interviews, document analysis, requirement workshops, use cases, site visits, business process descriptions, workflow analysis and business analysis.
  • Worked with users to define concepts, clarify Functional and Non - Functional requirements in order to translate them into application and operational requirements.
  • Created effective Use Cases and Integrated High Level Use Case scenarios in the project and identification of Basic/Alternative flows.
  • Facilitated the Joint Application Development (JAD) sessions with project stakeholders in order to capture business rules, processes and system requirements.
  • Conducted monthly application review meetings with business users, SME’S to gather and document business needs and translate them into functional requirement document (FRD).

Environment: UML, Waterfall model, MS Office, Share Point, SQL.

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