SUMMARY:

Bi - Lingual (Spanish) Business Analyst/Project Manager professional using 5+ years of IT PM/BA experience working with Mobile, Payroll, Tax, Web and E-Commerce, Financial applications for both Brokerage and non-Financial Services clients to manage process improvements, website redesigns and upgrades, by writing requirements, functional design specification, creating Test Cases and executing Test Cases. Full SDLC and Agile methodologies including involved with leading and implementing a full project life cycle Have interfaced with stakeholders and clients to present requirements and functional design specifications as well as working with off-shore resources extensively.

TECHNICAL SKILLS:

Rally, Axure, Splunk, Postman, ATG, JIRA, Balsamiq, Elastic Path, Open JPA Spring, Velocity, Axis, Open Source tools, Java (10 Yrs), jQuery(2 Yrs), JSP (7 Yrs), PHP (3 Yrs), SQL (7 Yrs), JavaScript (6 years), CSS, ASP, Perl (6 Yrs), C, C++, XML, Servlets, JDBC, ODBC, JNDI, ActiveX, Weblogic, JBoss, Tomcat, Microsoft Office, Oracle, MS Source Safe 6.0, JConnect, SQL Server, Tomcat,, UNIX (Solaris v.8), Windows XP, STRUTS, RUP,MVC, J2EE, UML,EJB, vi, grep, ftp, bcp, emacs, sed, awk, cron, CVS, JSTL, Tiles, Design Patterns, Taglibs, SVN, JForum, XmlRpc

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst / Project Manager /Scrum Master

Responsibilities:

• Worked with the team during Standup reviewing User Stories, priorities and blockers
• Organized Sprint Planning and Refinement sessions to review and point User Stories
• Worked with stakeholders to create Features and determine which ones were “ready to go”
• Reviewed Iterations via the go-reflect with the team during the Retrospective ceremony
• Worked with the team to improve the Agile process and efficiency
• Reviewed (Services/APIs) that were underperforming and presented solutions to the team to make certain the APIs attained the SLA
• Analyzed and Designed REST Services to be consumed
• Created Open API specs via the Swagger Editor
• Created design specs detailing request and response parameters, mapping rules, fault handling, and business rules
• Analyzed underused Services and worked with the Release Mgt team to submit for decommissioning

Confidential

Lead Business Analyst / Project Manager /Scrum Master

Responsibilities:

• Collaborating with the Product Owner to create Features, User Stories and Tasks in Rally
• Collaborating with the team during Sprint Planning to best ‘ Confidential -shirt size” Features and Stories
• Managing Rally effectively so that stakeholders can observe our projects via the tool
• Lead daily Stand Ups and other Agile Ceremonies
• Collaborate with the UX Team and Developers to include Agency Notices and Amendments download capability.
• Collaborating with the Web Tier and NetSecure teams to created federated Single Sign On capability to external tools
• Taking on Scrum Master duties to develop Quarterly Road Maps with leaders of the other 3 teams
• Organize Quarterly Planning sessions
• Collaborate with stakeholders to determine which technologies were available to deliver solutions
• Transitioned to the payroll team to help them with their Agile ceremonies
• Document the payroll “section” of CEH
• Collaborate with Product Owners to expand features of the site to include an Account Manager view
• Daily, bi-weekly, and weekly meetings with the Developers, Stakeholders and Business leaders of the AVS business unit
• Set schedules and timetables for critical deliverables
• Collaborate with the Global Security Organization and Network teams to ensure a secure application
• Collaborate with the UX Team and SMEs (Subject Matter Experts) to create an optimal user experience
• Assign tasks and manage User Stories in rally
• Reporting information (who reports to whom and direct reports
• Contact information
• An intuitive chart displaying hierarchy
• Contact icons for access(Email, Chat and phone)
• Collaborating with the Stakeholders, UX Team and Developers
• Working with the Security and Network team
• Writing requirements and creating User Stories to enter into Rally
• Assigning tasks and working with QA Team to create test cases
• Collaborating with the Sharepoint team
• Assigning tasks
• Associate Profile
• Associate Portal
• Sharepoint
• ADPWorks
• Knowledge Articles
• Collaborate with the Development and the UX Team
• Write Requirements
• Analyze and document the Search APIs
• Create Features and User Stories and track the progress in Rally
• Collaborate with the Web Tier team to “Federate” the secure links such that the users can Single Sign On into the Search application
• Run Daily Standup meetings and other Agile ceremonies
• Employee Benefits
• Career Tools
• Technical Support
• ADPWorks (an internal associate collaboration site)
• Portlets on the landing page
• Examine and document REST APIs to optimize the site
• Create and manage User Stories in Rally
• Assign tasks to the developers and QA team
• Work with the UX team to Redesign the Landing Page
• Run Daily Standup and other Agile ceremonies

Confidential

Responsibilities:

• Having early morning, daily standup meetings with the team in Poland
• Managing the tasks and user stories in Rally
• Manage the acquisition of test data from Confidential and collaborating with the team in Poland
• Manage access to the application for testing in Confidential
• Manage the testing and assigning defects
• Create requirements and FDS (Functional Design Specifications)
• Work with the Confidential UX team and provide any updates on requirements to the team in Poland

Confidential, Chicago, IL

Business Analyst / Test Data Lead /Mobile

Responsibilities:

• Worked across all project phases, completing key BA deliverables, reviewing test cases, Test Execution, and leading client meetings to walk through requirements.
• Wrote 9 total requirement documents (consisting a total of 1027 lines worth of requirements) & created 5 Functional Design Specifications (Axure), and reviewed 900 Test Cases with the OffShore team.
• Each requirement and FDS documents detailed the appearance, the actions, and the results of every single component on the mobile web page.
• The requirements and FDS documents also distinguished behaviors between a new customer and a current customer.
• Worked as Test Data lead which comprises of ensuring that the test team has access to any test accounts, assets, etc. by managing the data in the ATG BCC and the test environments to perform all the tests for both iterations.
• Worked with a new member of the team to ramp him up on writing Functional Design Specification documents.
• Lead client meetings that included Business and Project managers to walk through requirements
• Worked across all project phases, completing key BA deliverables, reviewing test cases, and performed Test Executions
• Wrote 977 total requirement documents & created 5 out of 10 (50%) Functional Design Specifications, and reviewed 582 Test Cases with the OffShore team
• Each requirement and FDS documents detailed the appearance, the actions, and the results of every single component on the mobile web page.
• The requirements and FDS documents also distinguished behaviors between a new customer and a current customer.
• Was responsible for testing the new mobile application on a test mobile device (Samsung tablet)
• Lead client meetings that included Business and Project managers to walk through requirements. These initial meetings were crucial in getting the requirements approved by the client to allow the team to proceed in creating the Functional Spec Diagrams and subsequently Test Cases; all which are contractual deliverables.
• Worked with the Bug Defect team to solve Javascript/HTML bugs on the front end aspect of the project. There were over 200 outstanding bugs with 3 weeks to go before deployment. Closed 20 bugs in a matter of a week after just joining the team.

Confidential, NJ

Business Analyst / Agile Lead

Responsibilities:

• Worked with on-shore and off-shore resources to upgrade the Confidential & Confidential Learning portal using Agile development model
• Used Rally to every morning update and manage the hours of team and as a pivot point to update the client on hours worked and tasks accomplished
• Worked with the client to create user stories to improve the UX/UI
• Worked with the creative team to create mockups/wireframes using Balsamiq
• Worked with development team and created HTML/Javascript pages to merge with the backend application

Confidential

Sr. Developer/Analyst

Responsibilities:

• Utilized Axis and SOAP Webservice API, to retrieve real time shipping costs
• Modified Velocity templates to display UPS error and status messages
• Modified existing Elasticpath code to update the shopping cart with UPS shipping costs
• Integrated paypal payment processing with the current checkout flow
• Modified Velocity templates to use paypal
• Used openssl to create certificate file used with paypal
• Worked with the creative group to add badges (images) to accompany product view page
• Added functionality to the Commerce Manager to allow the creative team to dynamically add html selected products.
• Modified the Velocity templates to display the dynamic html.
• Added the capability to calculate shipping taxes for certain states
• Modified the Commerce Manager to allow the business users to set which states are taxable
• Modified the Tax Calculation engine to read the properties and read the calculation table for shipping taxes
• For orders that were pick up in store (PUIS), a credit is given to the retailer. This is communicated by a daily automated report that is generated for completed orders.
• Created a table to persist order and credit information by retailer
• Modified the order completion process to calculate and persist these transactions
• Modified the Spring framework to include the new implementation classes to support this project
• Modified the quartz framework to automatically run the process that will read the new table and create an csv file to be picked up Confidential 12am.
• In certain states, a fee is charged for the purchase of paint. This project involved the wholesale modification of the order purchase, email, confirmation and completion of the order process.
• Modified the shopping cart calculation to include this new fee.
• Modified the shopping cart object to display the new line item
• Modified the order confirmation, shipped and CSR emails to display the new line item
• Modified the Commerce Manager UI to display the new line item.

Confidential

Sr. Developer/Analyst

Responsibilities:

• ATG 9.3, Dynamo, JBoss - Ecommerce - a J2EE platform - Migration/Upgrade project
• Configured environment and upgraded from ATG Search to Endeca
• Upgraded checkout engine from 2006.3 to 9.3
• Implemented the upgrade to the Coremetrics (web analytics) tagging code
• Used jQuery for dynamic display of dropdowns and list/facets truncating
• Upgraded the Shopping Cart functionality and Customer Experience and removed deprecated classes.
• Used JIRA for Testing and Bug tracking
• ATG 2006.3, Dynamo, DAS 6.3 - Ecommerce - a J2EE platform
• Modified Shopping Cart functionality and Customer Experience
• Created Scenarios, Promotions, pricing calculators, components and droplets
• Administered the CA interface
• Administered the website including pricing, credit card switches and JDA/ACT flow.
• Coded Analytics such as Dotomi, Coremetrics, Fireclick and others.
• Used jQuery in the new cart implementation to display dynamic content
• Used Core Java to extend the OOTB functionality provided by ATG
• Oracle 10g - Stored Procedures, Shell Scripting, SQL Navigator, Linux/Unix
• Tools used: Eclipse, SVN, ANT, Hudson, Bugzilla, JQuery, AJAX, webMethods, vmware
• Projects:
• Platform Migration:
• As release manager, led the installation, testing and migration of the E-Commerece from an Solaris environment to a Linux environment. Key tasks included:
• Writing cutover and testing Project Plans
• Recompiling Apache
• Installing and configuring ATG 2006.3
• Writing bash installation and deployment scripts
• Testing Credit Card and Gift Card authorizations
• Launching the migration cutover
• Working with Customer Care to ensure customer satisfaction after the cutover
• ISD Credit Card Switching:
• Managed and implemented a credit card processing system to process credit card information and tokenize credit cards. This also involved real-time tokenization so that credit card information was kept secure during shopping and post-shopping.
• Automated Order Processing:
• Created process to manage web orders that contained encoded characters and other inconsistencies to automatically flow to fulfillment, thus preventing the web orders to queue up and get backlogged.
• Website Analytics using Coremetrics
• Extended the coremetrics tagging library with JSON to send customer navigation data the Coremetrics site. This allows the marketing dept tracking customer activity as well as conversion reports
• Content/Sku/Order Status Administration
• Using webMethods via the Enterprise Integrator and Adapter Manager to manage prices and skus.

Confidential

Sr. Developer

Responsibilities:

• Using Struts, XWork, XmlRpc, iBatis and Jforum, added functionality to the message boards
• Used XmlRpc for middle tier processing (i.e. data persistence and mem-caching)
• Created Lucene indexes to enhance website search functionality.
• Monitored tickets and worked with the QA team to perform bug fixes

Tools: Used: Eclipse, DB Explorer, Linux, ANT, SVN, Cruise Control