SUMMARY:

• Sr. Business Analyst/System Analyst with 8 years of experience in elicitation, evaluation, analysis and management of System requirements, Business process Modeling and Business Process Improvement.
• Extensive experience in Software Development Life Cycle (SDLC): analysis, design, development, testing and implementation of projects for Mortgage, Commercial and Group Life Insurance clients.
• Deep understanding and hands on experience in Agile and Waterfall methodologies, especially in Scaled Agile Framework (SAFe).
• Strong knowledge in business analysis techniques - Interviewing, Brainstorming, Risk Analysis, Impact Analysis, SWOT Analysis and Peer review
• Experience in conducting the Joint Application Development (JAD) and Joint Requirement Planning (JRP) sessions with IT groups and project team members.
• Proficient in conducting Gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact.
• Responsible for gathering system requirements and specifications for developing the web service application (System to System interfacing) for Mortgage Industry
• Designed Business Requirement Documents (BRD’s) and modeled use-cases using UML diagrams such as Activity Diagrams, Use Case Models, Business Process Flow Charts using Lucid charts, MS VISIO.
• Design application screen mockups, prototyping and design documentation based on client needs
• Documented functional requirement including objectives, in-scope, out-of-scope, risk dependencies, impacted system, source to target data mapping, As-Is and To-Be process flow, error handling rules, file layouts, and table structures.
• Experience in developing System Requirement Specification Document, Functional Specification Documents (FSD) and end-user manuals.
• Traced requirements through the development process and verified adherence using the Requirements Traceability Matrix.
• Experience as a client facing BA working with product owners and stake holders
• Work with business areas to prepare detailed Business Requirements and Use Cases, scheduling and facilitating walk-through's as and when needed.
• Strong experience in assisting the QA team in different phases of testing such as System testing, User Acceptance Testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
• Experience in writing SQL queries for analyzing the existing system data-store so as to write data mapping to transform the data from one data source to another data source or XML
• Develop training materials and presentations and provide training in one-on-one or classroom environment on system(s) functionality
• Have strong knowledge in Workday (HCM) administration
• Strong Analytical, Communication and Organizational skills
• Self-starter and capable to work as part of the team as well as independently to achieve team goals

TECHNICAL SKILLS:

Tools: IBM Doors 9.5, VersionOne, JIRA, HP Mercury Quality Centre / HP ALM, MS Office Suite (Word, Excel, PowerPoint, Visio, Outlook), MS SharePoint, Edit plus, XML comparator, TOAD, SoapUI, Postman, Lucid charts

Programming Languages: HTML, XML, SQL, Basics of C, JAVA

Database: Oracle 10g, MS Access, IBM DB2 10.1

Project Methodologies:: SAFe (Essential), Agile SCRUM Framework, Waterfall

PROFESSIONAL SUMMARY:

Confidential, McLean, VA

Sr. Business Analyst

Responsibilities:

• Participated in PI Planning, Sprint Planning, Backlog Grooming, Retrospective and Daily Scrum meetings.
• Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology stakeholders.
• Coordinated and participated in estimation meetings to provide high-level estimates (story points) for Backlog stories.
• Support the product owner in maintaining the product backlog and scheduling next release
• Prepared, scheduled and lead meetings between enterprise business and technical resources and multiple vendors in preparation for demonstrations resulting in more efficient and productive meetings with fewer follow up questions and communications.
• Removed team issues, impediments, defects, observations impacting the team on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Worked with key SMEs and business unit stakeholders to identify requirements and translated them into flow charts and UML artifacts (Activity Diagrams) in MS Visio and wireframes to assist in technical design
• Performed GAP analysis of the functional requirements to ensure they aligned to Business requirement.
• Coordinated dependencies across multiple Teams within the Release Train
• As a Sr. Business Analyst written more than 100 User stories in Gherkin format and conducted the story grooming.
• Extensively worked in entering and updating Issues (Epics, Stories, and Tasks) onto VersionOne Agile application.
• Walkthrough the User stories and AC’s with the Product Owner and took sign-off.
• Work with developers/peer analysts to re-engineer or analyze the existing system
• Work with the developers to ensure requirements are being implemented to meet business need and in-line with standard practices
• Work with Testing team to clarify the requirements and participate in the Test Plan/Review meetings
• Assisted in User Acceptance Testing associated Sprint Stories for Acceptance Signoff
• Supported the Developers and Testers for the Sprint Demo.
• Responsible for instructing, directing and checking the work of other Business system analysts including quality assurance reviews.

Confidential, McLean, VA

Business Analyst

Responsibilities:

• Responsible for gathering requirements and specifications from the existing User Interface application to build the web services for same.
• Analyze and validate all data attributes required for the new web service.
• Conducted and participated in JAD sessions with stake holders and system users to develop the System Requirement Specification.
• Created and Updated the Data Dictionary Mapping from Web service attributes to the database for the System to System webservice.
• Understand the XML and JSON schemas and explain the team
• Established data flow using micro services
• Performed GAP analysis of the functional requirements to ensure they aligned to Business requirement.
• Prepared detailed business flow diagrams to present business process effectively to business, developers and QA using MS Visio.
• Created UML artifacts like Activity Diagrams, Use case Diagrams using MS VISIO
• Extensively used DML SQL statements to query the database for Data Validity and Data Integrity.
• Documented the System Requirement Specification and Functional Requirement Specification and given walkthrough to Business stakeholders, developers, testers and took sign-off
• Documented functional requirement including objectives, in-scope, out-of-scope, risk dependencies, impacted system, source to target data mapping, As-Is and To-Be process flow, error handling rules, file layouts, and table structures.
• Prepare Requirements Traceability matrix (RTM) to enable the development team and Testing team match their design and test cases respectively with requirements.
• Prepared test cases and executed based on system requirements
• Performed User Acceptance Testing (UAT) and identified the defects in complex scenarios and tracking them to closure in HP Quality Center.
• Utilized Soap UI and Postman tools for system testing and reported to developers for issue fixing.
• Communicated project status, prepared and shared meeting minutes, raised issues and concern/risk/road blocks to project team.
• Provided domain expertise to developers in the design phase, clarified requirement related question during development and system integration testing.

Confidential, McLean, VA

Business Analyst

Responsibilities:

• Created the process flow diagrams of the existing LSA contract creation process.
• Identifying the role of a Seller, Document Custodian during the life cycle of a contract creation process within Loan Selling Advisor.
• To get a detailed understanding of various contract and Loan states and its attributes
• Created UML artifacts like Activity Diagrams, Use case Diagrams using MS VISIO
• To understand and document the Data Mapping between each contract attributes with ADS.
• Parallely worked on documenting the BRD for the SPoG team
• The SPoG project involved in documenting the process of L3 support team which utilizes the NimSoft, Splunk, SiteScope, Spectrum tools for monitoring the LSA applications critical Jobs.

Confidential, North Brunswick

System Analyst - Blaze LMS System

Responsibilities:

• Analyzing the scope and vision documents that defined the primary goals, objectives and scope of the project to prepare business requirements Documents (BRD)
• Understanding the detailed process from functional and technical standpoint
• Involved in gathering business requirement, documenting the business process by identifying the requirements and also involved in finding the system requirements, analysis, testing and implementation of new releases and application
• Designed and developed Use Cases Diagrams using Unified Modeling Language (UML), and with Rational Rose
• Document, analyze and define the user and system requirements and use Rational Requisite Pro to manage the requirements
• Identified and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions through interface analysis, prototyping and JRP/JAD sessions with Focus group
• Performed GAP analysis of the functional requirements to ensure they aligned to Business requirement.
• Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required
• Provided post production support/analysis and assisted in performing User Acceptance Testing (UAT), performance testing and validated test plans
• Served as a liaison between development and a business client for business and process improvement in order to develop an understanding of client’s expectations

Confidential

Business Analyst - TSL (Transformation Service Layer)

Responsibilities:

• Extensively involved in analyzing the data for each load and working with the Business group to modify or Re define the transformation as well as Data fixing rules due to discrepancies in the data.
• Document business requirements to include all information needed by the developers by translating business requirements into detailed system/IT requirements.
• Create Data Mapping & Source to Target documentation using MS Excel.
• Performed Data Analysis to identify the discrepancies in the data and to provide input for creating the Data Fixing Rules.
• Document, analyze and define the user and system requirements and use Rational Requisite Pro to manage the requirements
• Identified and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions through interface analysis, prototyping and JRP/JAD sessions with Focus group
• Prepared detailed business flow diagrams to present business process effectively to business, developers and QA using MS Visio.
• Performed GAP analysis of the functional requirements to ensure they aligned to Business requirement.
• Designed efficient and effective representations of data which can be used as decision making tool.
• Obtained final sign-off of the business requirements from business.
• Created UML artifacts like Activity Diagrams, Use case Diagrams using MS VISIO
• Conducted weekly status meetings with the developers, testing team and Business Team
• Reviewed development documents, testing defects and reports and QA validation related documents.

Confidential

Jr. Business Analyst - ALR (Agency Level Rating)

Responsibilities:

• Translated business requirements to functional requirements and coordinated with IT team to convert Business requirements to System requirements.
• Created work plans, provided data analysis and reviewed documentation.
• Provided overall support to ensure successful design, testing and implementation of applications that support the business line.
• Prepared detailed business flow diagrams to present business process effectively to business, developers and QA using MS Visio.
• Performed GAP analysis of the functional requirements to ensure they aligned to Business requirement.
• Participated in client meetings with manager, QA team and developers to prioritize and composed training documents and conducted training on the use of system application.
• Responsible for user acceptance testing including result verification and release.
• Developed test plans and oversee the execution of tests for system enhancements and upgrades
• Publishing the Dashboards based on business requirements, which are used for decision making, outlier analysis, trend analysis and anomaly testing.
• Designed, developed reports and performed Quality Control on all deliverables to ensure accurate reporting.
• Created Excel spread sheets that allowed developers and Business stake holders to analyze the data.
• Created UML artifacts like Activity Diagrams, Use case Diagrams using MS VISIO
• Created As-Is and To-Be process flow diagrams.
• Provided end user support to ensure that the system is working as expected, Identified and prioritized Enhancements.